Discountic™ Reviews 

Reply from Discountic™

Sep 2, 2026

Hi Angel,
thank you for taking the time to share your experience, and we are very sorry the chairs arrived in this condition.
Damaged pieces and poor finishing are not the standard we expect from our products, and we sincerely apologise for the disappointment this caused you.
We would like to put this right. Please contact our support team quoting your order number, and they will arrange the return of both chairs and a full refund for you. Again, our apologies for the inconvenience.
Kind regards,
Discountic Team

Reply from Discountic™

Dec 2, 2025

Hello Sir,

We apologize for the delay in delivering your order.
Due to the peak-season period and the high volume of customer support requests, both order processing and responses may experience delays.

Unfortunately, we are unable to cancel your order at this stage, as it has already been dispatched.
We kindly suggest that you refuse the delivery upon arrival. Once the package is returned to our warehouse, we will issue a full refund.

Thank you for your understanding.
If you have any further questions, please let us know.
Discountic Team

Reply from Discountic™

Dec 18, 2022

Dear Maria,

We apologize for the delay in delivering your order. We understand that timely delivery is important to our customers and we are sorry that we were unable to meet your expectations in this case.

The delay was caused by the high volume of orders we received during the holiday season and the impact of Christmas on our delivery schedule. We apologize for any inconvenience this may have caused and we appreciate your patience.

As a gesture of goodwill, we would like to offer you compensation to make up for the inconvenience.
Please contact us if you would like to discuss this further or if there is anything else we can do to help.

We value your business and appreciate your understanding.

Thank you for bringing this to our attention and we hope to have the opportunity to serve you again in the future.

Sincerely,