Hoverboard Italia Reviews 434

TrustScore 3.5 out of 5

3.4

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Company details

  1. Bicycle Store
  2. Bicycle Repair Shop
  3. Bike Accessories Store
  4. Motor Scooter Dealer
  5. Scooter Repair Shop
  6. Toy Store

Written by the company

Hoverboard Italia opera esclusivamente sul territorio italiano, offrendo un servizio di vendita ed assistenza di hoverboard, monopattini, E-Bike, minisegway e miniauto e minimoto dedicate ai più piccoli, con consegne in 24h ore che raggiungono tutta Italia. Il cliente viene seguito nelle varie fasi di acquisto: dalle informazioni sui prodotti, ai preventivi gratuiti e all'assistenza sul prodotto, al fine di consigliare sempre il prodotto migliore in base alle esigenze di chi acquista. Il cliente viene seguito nelle varie fasi di acquisto: dalle informazioni sui prodotti, ai preventivi gratuiti e all'assistenza sul prodotto, al fine di consigliare sempre il prodotto migliore in base alle esigenze di chi acquista. Questa attenzione al cliente ha fatto sì che Hoverboard Italia diventasse un punto di riferimento per tutti, anche grazie all'ecommerce www. hoverboard- italia. it che permette al cliente non solo di poter acquistare quando desidera ed in qualsiasi momento della giornata, ma anche di contattare l'azienda in modo rapido ed immediato, tramite WhatsApp o telefonicamente. Infatti l'acquirente viene seguito sia durante il percorso di acquisto che successivamente. Può infatti contattare l'azienda in caso di problemi e tramite un preventivo gratuito di riparazione, la merce viene ritirata, riparata con regolare diagnosi del problema ( grazie ad un tecnico interno specializzato) e rispedita al mittente con pagamento alla consegna.


Contact info

3.4

Average

TrustScore 3.5 out of 5

434 reviews

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Replied to 36% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

This is a horrible company

This is a horrible company. I would nobody recommend to buy here. The order never arrived and we thought it was a fake shop. The correspondence via whats app and the customer center was horrible. They told after we have asked for 2 weeks that the order could not be processed. We are still waiting for the money to be paid back and we still don´t know if it is a real company.

October 4, 2024
Unprompted review
Rated 5 out of 5 stars

L'assistenza all'ordine

October 13, 2023
Hoverboard Italia logo

Reply from Hoverboard Italia

Gentile Emanuele,
la ringraziamo caldamente per la sua recensione positiva.
Siamo felici di averla accontentata, per qualsiasi cosa siamo sempre a disposizione.
Speriamo di riaverla presto come nostro cliente se lo desidera, la aspettiamo a braccia aperte!

Rated 1 out of 5 stars

Terrible

Terrible. I still have not received the item I ordered 5 weeks ago and your staff are very unhelpful

December 28, 2022
Show reviews in all languages. (434 reviews)

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