Went into my local branch in Fareham as I prefer a face to face interaction to renew my car insurance. Staff always welcoming and helpful, checked out a few alternatives but all within a few pounds of... See more
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Howden is the new name for A-Plan. We do insurance differently. With more than 100 insurance products available, at over 100 branches across the country, our friendly branch teams are dedicated to finding you the right policy at the right price. From car, home or van insurance to horsebox, commercial cover to kit cars; we have access to a range of mainstream and niche insurers, who offer the full breadth of policies to cover your every specialist requirement.
Contact info
2 Des Roches square Witney Oxfordshire OX28 4LE, OX28 4LE, Witney, United Kingdom
- reviews@howdeninsurance.co.uk
- howdeninsurance.co.uk
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Polite very through got me the best…
Polite very through got me the best price for my insurance I would recommend them to. everyone
The staff were friendly and patient…
The staff were friendly and patient with me. Advice given was useful. The only drawback was not to receive a hard copy of the policy.
Always helpful staff.
Always good polite service.
Very helpful
Very helpful. Clear and precise information given about renewal of my policy.
Great communication brilliant price…
Great communication brilliant price good to talk to very helpful 👍
Easy to contact
Easy to contact, a very good quote to renew and easy to carry out. I have insured with them for a number of years.
Helpful staff.
H/C Insurance.
Catherine Smith.Very easy to talk to,Helped through everything l required to setup a new home and content insurance.(Tooting office).Will use again. Thank you.
Broken promises
I have twice been promised a printed copy of my policy which has not yet arrived. Disappointed.
My first time with Howden
My first time with Howden. Thanks to Katrina for a very pleasant experience. Would recommend this broker for an excellent result.
I am so pleased to have an insurance…
I am so pleased to have an insurance company with a local office and be able to speak to someone about my insurance’s
Also I don’t have to wait to speak to somebody
I get good prices
And speak to really nice staff
so helpful and quick
First rate service
The staff at Howden Insurance, Basingstoke, are very friendly, helpful and professional. Nothing has been too much trouble and questions raised have been dealt with quickly and communications have been very clear. Every effort was made to provide cover at a very competitive price.
Easiest public liability insurance to do
I had an arranged visit to my tattoo studio today with olly from the newport isle of wight branch and he was so professional easy to get on with explained everything in detail without the fuss of doing loads of paperwork( not my strong suite )
He arrived early dressed smartly and was overall just a top bloke if theres any sort of praise definitely throw it his way ill be recommending him to anyone to help sort out there insurance needs
Thanks again olly absolute star !⭐
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