Went into my local branch in Fareham as I prefer a face to face interaction to renew my car insurance. Staff always welcoming and helpful, checked out a few alternatives but all within a few pounds of... See more
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Review summary
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The people I spoke with were great, friendly, knew the products well and found great prices. What I particularly liked was I didn’t feel pushed into making a decision and that in itself helped me mak... See more
My first time using an insurance broker suggested by friends. Found Howden Insurance via a Google search. Dealt with Joe who eased me through the process successfully finding new insurers for my hous... See more
Can't fault the customer service ! From my initial call to the two call backs afterwards checking how my break down recovery was going John was great. Especially as it all happened late Friday after... See more
Company details
Written by the company
Howden is the new name for A-Plan. We do insurance differently. With more than 100 insurance products available, at over 100 branches across the country, our friendly branch teams are dedicated to finding you the right policy at the right price. From car, home or van insurance to horsebox, commercial cover to kit cars; we have access to a range of mainstream and niche insurers, who offer the full breadth of policies to cover your every specialist requirement.
Contact info
2 Des Roches square Witney Oxfordshire OX28 4LE, OX28 4LE, Witney, United Kingdom
- reviews@howdeninsurance.co.uk
- howdeninsurance.co.uk
4.8
Excellent
72K reviews
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The staff and service are excellent
The staff and service are excellent. I've dealt with Toni Justin and Ashley. All three have been superb.
I just didn't want to fill in that endless review you sent by email.
August 4, 2026
The gentleman I spoke to was very…
The gentleman I spoke to was very helpful friendly and sorted my car insurance out very quickly and printed me out my new paperwork
August 4, 2026
Personal service
Personal service , actually speaking to someone face to face.
Trust is important in matters of insurance.
August 4, 2026
When you're faced with insuring…
When you're faced with insuring valuable assets such as home, car, pet etc you need to be confident that you are getting the best deal possible from a company that you can trust. Howdens is that company.
August 4, 2026
Always at the other end of the phone
Always at the other end of the phone, no sub menus, no holding on. Always find me a very good renewal quote. They deal with everything. Excellent, can’t fault them in any way.
August 4, 2026
Very clear and efficient
I spoke to a gentleman called Shuber to ask for some help with potential amendments to my policy. He was about the most helpful person I have ever spoken to on the telephone. He answered all my questions clearly and resolved the matter very efficiently.
August 4, 2026
Unprompted review
Great service and the right policy for…
Great service and the right policy for a good price
August 4, 2026
Personal service
I really appreciate the ability to renew my policies with an advisor, face to face.
August 4, 2026
Courteous and helpful
August 4, 2026
I think Howden is set up for Howden and…
I think Howden is set up for Howden and not for customers. For years I have been asking for ONE person to cover my 3 insurance policies. I speak to 3 people and have to explain everything over and over again.
August 4, 2026
Nice to deal with a person that…
Nice to deal with a person that understands your needs and helps you if needed
August 4, 2026
An all round excellent company
Excellent customer service .Ive now renewed my car policy for 3rd year running .Very competitive I'm very pleased.
August 4, 2026
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