Hoyle Law Ltd Reviews 

185
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I cannot thank Abbey Boland enough! How she handled my case was amazing, So supportive throughout a very stressful situation. I was kept well informed from start to finish & made to feel at ease, n... See more

Rated 5 out of 5 stars

After my car accident the whole process was extremely stressful due to the other party not wanting to pay the correct funds when my case got handed over to Hoyle law I had no idea what to think and st... See more

Rated 5 out of 5 stars

I cannot recommend John Wood from Hoyle Law highly enough. He handled my case with incredible patience, professionalism, and genuine care throughout. He took the time to explain every step of th... See more

Company replied

Rated 5 out of 5 stars

A lovely lady called Natasha Carey handled my case. She was very polite and patient when I didn’t understand certain things. She was always available at the end of the phone or email which was greatl... See more

Company replied

Company details

  1. Legal Services

Written by the company

At Hoyle Law, we focus on what we know and do best and that is Personal Injury, Credit Hire and Housing Disrepair law. This means you get a legal expert who has extensive knowledge and experience to resolve any disputes that arise and settle your claim efficiently and in the shortest possible time. We understand that suffering as a result of a Road Traffic Accident that wasn’t your fault can make life harder than it needs to be. Therefore, we offer the following legal services to support you when you need it the most.


Contact info

4.8

Excellent

TrustScore 5 out of 5

185 reviews

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4.8

All reviews

(185)

49 reviews in the last 12 months

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Rated 5 out of 5 stars

I was very impressed with Hoyle law…

I was very impressed with Hoyle law found their service to be impeccable keeping me up dated and reassuring I'm so glad they had my best interests at their forefront . Thankyou so much Hoyle law .

June 6, 2024
Hoyle Law Ltd logo

Reply from Hoyle Law Ltd

Hi Sheila,
It is great to read we could help and you were happy with the service.
Thanks for taking the time to leave us a 5 star review.
Much appreciated,
Hoyle Law

Rated 5 out of 5 stars

John wood at Hoyle Law handled our case…

John wood at Hoyle Law handled our case very well.

May 31, 2024
Unprompted review
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Reply from Hoyle Law Ltd

Hi Tim,
Thank you very much for leaving us a 5 review. We will pass on your feedback to John who will be really pleased to hear it.
Best wishes,
Hoyle Law

Rated 5 out of 5 stars

Thank you Hoyle law

Thank you Hoyle law. Great service, brilliant throughout and I was kept up to date all through the process from start to finish. Would definitely recommend them to my friends and family.

May 24, 2024
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Reply from Hoyle Law Ltd

Hi Tommy,
Thanks for taking the time to leave us a 5 star review.
We are pleased to read that you would recommend our services.
All the best,
Hoyle Law

Rated 5 out of 5 stars

Efficient, fair company

Hoyle Law provide a fair, swift efficient service, good communication and very thorough, I am pleased I have Hoyle Law representing me.

May 7, 2024
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Reply from Hoyle Law Ltd

Hello,
Thank you for your feedback, it is greatly appreciated.
All the best,
Hoyle Law

Rated 5 out of 5 stars

Very helpful man I spoke to

Very helpful man I spoke to, very professional

April 30, 2024
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Reply from Hoyle Law Ltd

Hi Sam,
Thank you for the positive review, we will pass on your comments to your handler who I am sure will really appreciate it.
Best wishes,
Hoyle Law

Rated 5 out of 5 stars

I had a car accident that wasn't my…

I had a car accident that wasn't my fault and holy law have helped me deal with all aspects of it there a good company to use if you need help call them thank you

April 23, 2024
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Reply from Hoyle Law Ltd

Hi Jermane,
Thank you for leaving us a 5 star review, really appreciate you taking the time.
Best wishes,
Hoyle Law

Rated 5 out of 5 stars

Good customer service

Good customer service, every detail checked.

April 4, 2024
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Reply from Hoyle Law Ltd

Hi Linda,
Thank you for taking the time to leave us a 5 star review.
We really appreciate the feedback.
Best wishes,
Hoyle Law

Rated 1 out of 5 stars

My claim has been going on since the…

My claim has been going on since the end of 2022. No updates, always having to contact them, never have any response.
Had to drive to Leicester from Northampton for a medical, which could have just been done over the phone. When asked for petrol and the time I took off of work. No response. Said the medical examiner they have had was very very rude and didn’t take me seriously at all! Not impressed at all!

April 10, 2024
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Reply from Hoyle Law Ltd

Dear Customer,
We are very sorry that you are unhappy with the independent medical appointment experience.
With it being a specialist medical appointment, sometimes dependant on where you live, it can be a little further to travel than a standard medical appointment. We apologise for the inconvenience.
We note that you were not impressed with the expert on your case who is independent. Your claim was complicated by your reported injuries which unfortunately were not supported by the medical evidence obtained. We have taken on board all of your comments and these were conveyed to the medical expert who unfortunately maintained their opinion.
We have fed all of this back to the medical agency who is completing an investigation into this matter.
Unfortunately, it is not possible to claim back expenses for travel to attend medical examinations as the report is required for you to prove your injuries.
Best wishes,
Hoyle Law

Rated 1 out of 5 stars

Lack of professionalism-no communication

Had an accident on April 21st 2022. Put in a claim for personal injury. I either do not have a case worker or someone is not doing their job. Communication is poor- nonexistent. Whenever I have called the usual script is ' the person dealing with your claim is on a call' or' they have just left the office'. Each time they say they will call back. This has happened a number of times.

April 9, 2024
Unprompted review
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Reply from Hoyle Law Ltd

Hi Joy,
Thank you for your review. We apologise for the issues encountered so far.
We have liaised with the department manager and we have now provided a more Senior dedicated claims handler who has made contact with you.
They have advised you of the next steps in relation to your claim and we apologise that your calls were not returned straight away. We hope that we are able to move your claim forward and endeavour to get it settled as soon as possible, with the best possible outcome.
Best wishes,
Hoyle Law

Rated 5 out of 5 stars

Hoyal Law represented me on my recent…

Hoyal Law represented me on my recent injury claim John Hand handled my case throughout I can not thank him enough he's rang or emailed me with every update there was I would highly recommend Hoyal Law there are consistent & and get the outcome we deserve regarding your claim so once again thankyou so much much thanks miss M PORTER

April 9, 2024
Unprompted review
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Reply from Hoyle Law Ltd

Hi Marie,
Thank you for leaving us a 5 star review. We will pass on your feedback to your claims handler, who I am sure will greatly appreciate it.
Many thanks,
Hoyle Law

Rated 5 out of 5 stars

Sonia khan was helpful 5 stars

Sonia khan was helpful 5 stars

April 5, 2024
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Reply from Hoyle Law Ltd

Hi Jordan,
Thank you for your feedback, it is greatly appreciated.
We will pass on your comments to Sonia.
Best regards,
Hoyle Law

Rated 5 out of 5 stars

Great customer service

Great customer service, clear and consistent communication throughout.

March 22, 2024
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Reply from Hoyle Law Ltd

Hello,
Thank you very much for writing us a 5 star review!
Best wishes,
Hoyle Law

Rated 5 out of 5 stars

I am satisfied with how John wood and…

I am satisfied with how John wood and the team at Hoyle law dealt with my claim.. it is still ongoing but everything went well so far.

March 15, 2024
Unprompted review
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Reply from Hoyle Law Ltd

Hi Donatella,
Thank you for leaving us a fantastic review. We will be sure to pass on your comments to John.
Best wishes,
Hoyle Law

Rated 5 out of 5 stars

Re Not at Fault Motor Accident

Due to an Accident on the 04/January/2024 that was no fault of mine. My insurance co at the time put me through to an Accident Management co. The third party insurer co we’re dragging their feet regarding my pay out. Jessica at Hoyle law took on my case and as well as explaining everything to me in a way I could understand. Within a week Jessica had sorted everything and informed me that my claim should be paid to me within a week. I would certainly recommend anyone using Hoyle Law especially Jessica. Thank you very much.

March 1, 2024
Unprompted review
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Reply from Hoyle Law Ltd

Hi Stephen,
Thank you for leaving such an insightful review into your experience with Hoyle Law.
We will pass on your comments to Jess who I am sure will really appreciate it!
Best wishes,
Hoyle Law

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