hpi check  Reviews 1,290

TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

I was offered a “special price” of £5.95 for an HPI check, which I paid and received the report for. However, after reading other reviews, I am now questioning how accurate the information actuall... See more

Company replied

Rated 1 out of 5 stars

Better off getting a Tarot reading done on the car! Was recommended by a car finance company that should also be avoided. HPI Check gave car a clean bill of health BUT Turns out the car did have... See more

Company replied

Rated 1 out of 5 stars

An actual scam. DO AVOID! I don't know how the term "HPI" seeped into English vocabulary, but if you even need to check a car before buying do avoid this website. They sell massively expensive chec... See more

Company replied

Rated 2 out of 5 stars

Did an hpi check on a potential purchase, subsequently bought the car, by the time documentation from DVLA came through, tried to update the vehicle record but unable to do so, apparently there’s a t... See more

Company details

  1. License Bureau

Written by the company

HPI is the originator of UK vehicle provenance checks. We have been checking the histories of used cars since 1938. The HPI Check will tell you if the vehicle you are looking to buy is stolen, on finance or has been written off by an insurance company. We have the widest repository of data and our services underpin the UK Retail, Fleet, Finance and Insurance industries. The HPI Check also includes a guarantee up to £30,000 with unique clone cover. Make sure the next vehicle you buy has an HPI Check so you can ensure it is a good car. PLEASE NOTE - https://hpicheck.com/ HPI is a registered trademark and unique to hpicheck Any other site or purveyor referring to "HPI" or offering "HPI" services is infringing copyright and Intellectual Property. We take action against all such operators. PLEASE BE SURE YOUR ARE WORKING WITH THE APPROVED HPI ORGANISATION BEFORE COMPLETING YOUR TRANSACTION.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

1K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 83% of negative reviews

Typically takes over 1 month to reply

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Rated 4 out of 5 stars

Disconcerts sales reps who make assumptions

Very helpful to have the report in my hand while viewing a prospective purchase, not least because it deters some sales people from assuming that, because I’m female, I must only care about upholstery, child seats, and entertainment. (I don’t actually care about any of those things.)

July 26, 2020
Unprompted review
Rated 1 out of 5 stars

Absolutely disgusted with the service!

I have had an account for the passed 7 years in which I pay a monthly subscription and a fee on top per check. I requested to close the account in April and have been fobbed off until July only to be told there is a 12 month cancellation period! 12 Months to pay £28 per month! The account manager in all fairness dropped it to 2 months however it has still taken 5 months to close the account! How can the leading company in hpi checks be so criminal to long term customers! Absolutely disgusted with the service!

July 17, 2020
Unprompted review
Rated 1 out of 5 stars

##Beware##

##BEWARE##
Having used this service a fair amount previously, I Carried out a check on a car I was looking to purchase. One of the service stamps didn't tie in with the info that came back on the check, so I queried this to find out if there had been a possible typo somewhere or if it could be something a little more sinister. There is no number to call or anyone to speak with, so you're not going to get an immediate answer via the website form - which is the only way to get in touch. I did get an email around 6 hours later advising what they had on record was an 'estimation' as there was no MOT data.
As they advised it was an estimation and everything else checked out, I purchased the car and completed the VIN/Engine number requirements online.
Had I had the opportunity to speak with someone at MyCarCheck on the phone and probe a little more around the history of the car, I probably would have walked away from the car.
As it was, based on the above, I purchased the car and it later turned out to be cloned. I lost the car and money.
There are better/more accurate HPI check providers out there - do your homework before buying both HPI and car.

July 14, 2020
Unprompted review

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