Omar is extremely helpful, patient and kind. Each time I speak with him, he does more than just answer my questions, he gives me additional information that helps me understand this whole escrow/invo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The entire team at HPPCARES have been Miracle Workers, Life Changers and have gone above and beyond to help our family create a Jr ADU medical unit for our Angel adult child who requires 24/7 heath ca... See more
Miss Katherine Peoples is excellent and knowledgeable. Our account manager changed hands thrice since December 2022, and we now have Denys Rivera. He is always prompt and responsive when we have any q... See more
Miss Katherine Peoples is excellent and knowledgeable. Our account manager changed hands thrice since December 2022, and we now have Denys Rivera. He is always prompt and responsive when we have any q... See more
Company details
Written by the company
HPP CARES CDE is a California nonprofit HUD Approved consumer credit, debt, and housing counseling agency. Our organization understands the challenges the average consumer faces when it comes to being overextended with financial constraints such as debt. Knowing this, we are committed to educating consumers with an emphasis on financial literacy. Our certified HUD Approved housing counselors provide personal assistance through budget counseling, housing counseling, and debt management strategies to lower interest rates and monthly payments. We can address the issues at hand by improving access to credit for low-to-moderate income and historically underserved communities (BIPOC) households through qualified programs that identify and support them. These include but are not limited to affordable housing, homeownership, small business technical assistance, financial literacy, and economic development, ultimately establishing the framework needed for sustaining communities, neighborhoods, and households. It is unfortunate that in 2022 essential skills regarding the management of household finances are lacking in K-12 education. A lack of financial literacy leads many consumers to learn these lessons the hard way, putting them in difficult positions that can be tough to recover from. To further address existing issues, our agency implements the latest multilingual technology bridging the divide to ensure consumers from any background have access to the resources and knowledge they need to make sound decisions and better their financial situations.
Contact info
3748 Bayer Ave Ste 203 , 90808, Long Beach, United States
- (562) 281-8861
- info@hppcares.org
- hppcares.org
4.8
Excellent
322 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I wish I can speak to a person abou the…
I wish I can speak to a person abou the process and help to get to the process
November 12, 2022
place too go to answer questions
Detailed answers specific to each owners needs. Up beat presentation style.
November 11, 2022
Web seminar is very informative
Web seminar is very informative. I love this program.
November 11, 2022
Super helpful and easy to talk to and…
Super helpful and easy to talk to and understand
November 11, 2022
Your voice mail was so sincere
Your voice mail was so sincere. Catherine’s presentations were excellent. The staff was very nice.
November 11, 2022
Wow the Zoom meeting was very…
Wow the Zoom meeting was very informative my question were all answered. I was impressed the host stayed as long as she did and answered every question what endurance she has.
November 11, 2022
They are very clear and well informed…
They are very clear and well informed with information. And have great presentations.
November 11, 2022
Grateful for the grant
Grateful for the grant, hopefully we can get it approved as soon as possible.
October 29, 2022
Very streamlined and applicant…
Very streamlined and applicant friendly. Their automated system was pleasant. All answers were provided without the need to speak to a live person. Although they would be available if called but, didn't need to. Thank you.
November 10, 2022
Webinar of 11/11/22 was very informative.
I attended the webinar on 11/11/22 and got a lot of information. The presenter, Catherine Peoples, was outstanding and answered many questions for 380+ participants.
Some participants were interjecting and taking a lot precious time (which was rude). Others had their mics on and Catherine had to mute them or ask them to mute themselves. It was a bit annoying. Muting everyone and providing Q&A after the presentation might be helpful. Segmenting the presentation and taking chat questions in-between segments might help as well.
November 11, 2022
Very patient and helpful.
November 11, 2022
This experience has been informative
This experience has been informative. Also , easy to follow and understand. I am very happy to have found this grant to complete my project.
November 12, 2022
Kathryn is so helpful and easy to…
Kathryn is so helpful and easy to understand! She made this process pleasant and covers everything in detail!
November 11, 2022
Kathrine is a gem
Thank Kathrine for your knowledge and patience and enthusiasm for the ADU grant. She answered everyone’s question.
November 11, 2022
Katherine gives lots of free webinars…
Katherine gives lots of free webinars and is very patient to answer our questions. She is great to handle the ADU grant program. I also think the organization is fair compared with other nonprofit organization which handles the ADU grant too
November 11, 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.