HP Printer Support Reviews 

HP Support is absolutely no help! The HP 9015e is probably a good printer, BUT ---! Setting it up proved problematic. First, after inserting the 4 ink cartridges, we kept getting “out of ink” and “cartridge malfunction” messages. Repeatedly removed and reinstalled the cartridges many times before the printer would finally accept them and print out the test page. But then in checking the ink levels, found that the magenta and yellow cartridges showed only about 10% full (!), and the black barely over one-half (see attached photo. Only the cyan cartridge showed full.) Prior to purchase, we spent considerable time reading various reviews of this printer, and admittedly did a few times see complaints of low ink. We spent considerable time on the phone with HP Support complaining about the low ink, but after much “run-around”, they offered no resolution. So, it’s especially disappointing that HP Support offers no resolution to these product deficiencies/problems (especially after several YouTube videos praise the ease of set-up). But should HP see and finally satisfactory respond (?) to our complaint, I might agree to subsequently upgrade our two-star recommendation with the seller. (In only a couple of print-outs so far, it DOES otherwise seem to be a fine printer.)

This is just a follow up on a really bad review of HP. The problems I was having were made far worse when I phoned them, got passed to someone else, passed on once more and then got put onto someone who then attempted to take money out of my account!!! However, a day latter, I discovered someone else, who I have never heard off, removed £400 from my account! You've been warned, DO NOT BUY ANYTHING HP!!!!! There is absolutely NO back-up, and there is a great chance you will be ripped off if you do contact them!

HP SUPPORT VERY BAD. HAD INSTANT INK FOR 1 YEAR FROM PURCHASE OF MY HP PRINTER.
HP SUPPORT REFUSES TO FULFILL THEIR STATEMENT

Printer support is useless. My laserjet printer had an issue with a line on documents passed through the ADF. I was told to load Firmware which i did, then it would not scan at all. Eventually i found a contact number and the person reloaded the drivers etc but it took so long. I will not be buying any more HP products as they do not provide adequate customer support

HP printers. I had a new printer in June 20 and found a problem in July 21. 3 weeks out of guarantee. They could not correct the problem through their technicians so I was told it’s out of guarantee so dispose of it and buy a new one. No offer of repair and when asked to do so I was told we do not repair. HP printers need to catch up with the public demand for repair and recycle, NOT JUST FILLING LAND FILL SITES WITH THEIR NEARLY NEW PRODUCTS. As a result I really would say don’t buy HP products!!!

I have an issue where my HP printer is only printing the letters y and g and the bracket symbol but nothing else.
Went on their website and entered the serial number ehich wasn't recognised. I double checked several times and yes it was the serial number (not the FPU number) that I had typed in and I had definitely typed it in correctly, also went round an round in circles trying to find a customer services email so that I could address this issue.

Hi, if you're new to HP Instant Ink or thinking about getting a printer that is compatible with Instant Ink, use codes WJJ3g and FREEINK for 2 months of free printing upon registering. Enter these codes one after the other under 'promo codes'.

http:// try.hpinstantink. com/WJJ3g

this is not what i wanted i need the manual not one off the ptinter

f.uck those rats, dont buy printers from them

We bought a new HP Envy 6432 pro printer 3 days ago. I’ve had to ring technical support 3 times to get the printer to work in the end I asked for a refund or an upgrade but HP have refused my request. This goes to show that not is the printer rubbish but also HP customer care rates zero. Beware don’t buy this model.

Online support worse than useless. Still can't connect Mac to HP printer.

Recently me and my wife purchased a LaserJet Pro MFP M130fw printer, As we recieved it from first it shown an error related to toner which by the help of customer service it didn't fixed and they put new order for receiving new toner until 5 days later but until 8 days we didn't recieved it and with again contact they said that your address had problem and again put a new order which maybe last for several days! Their support was not good not at all! Support is not only saying good sentences to calm you, support is solving the problem.

Absolutely useless "customer support." Beyond insulting that you have to purchase support package. A Meg Whitman company for sure. Greed exemplified.

Colour Laserjet Pro MFP M283 FDW

Bought this and it is the most complicated printer I have ever tried to set up. HP instructions are useless. I spent hours trying to sort it out. Do not buy unless you are a Super Techie.

WORST HP DESKJET WIFI PRINTERS EVER!
purchased a hp deskjet printer 2710, firstly the ink didnt last me even 2weeks?! So bought more ink, secondly the printers WIFI connection keeps breaking and the wifi symbol keeps flashing!!! Not only that! But when i press the wifi button on printer it just randomly prints out the WIRELESS QUICK START GUIDE which iv followed through! Am absolutely fuming with this printer! I literally hate it as its causing me stress!!! Its wasting all my ink on its information print outs! DO NOT BUY HP PRINTERS! They are absolutely rubbish and waste of money!! And the only support they provide us a online ROBOT agent! HP should be ashamed if themselves

Sadly trustpilot will not allow me to rate HP 0.
I recently bought an 8000 Series HP printer.
Sadly it has HPs own ransomware loaded on it. So I have purchased and own the printer and inks but cannot print more than 15 pages a month unless I buy cartridges from them in a HP plan of which there are several.
Opt out is not an option.
So HP still controls my printing rights although I own the hardware. This is bad practice and totally unacceptible.
Rip off Britain (TV) here we come.
Buyers beware.

HP Printer was playing up. Help desk involved for 60 minutes. I was advised to download the very latest software. 90 minutes later the printer changed its personality. VERY VERY slow - 2 minutes per page!!! My own PC guy came out (£60). Liaised with HP - HP say I need a new printer - and there is a sale on today!! Otherwise I need a new power lead to resume normal speeds say HP! (???)
Just discovered there is a class action against HP in the USA???!

The laserjets print very high quality. They also print very fast. They get strange connection issues rarely. Don't get sucked in to the bad reviews on hp printers if you have a good experience with it. Have your own opinion. LET HP BE THE BEST!! The toner in the laser jet smells very nice.

THE WORST PRINTER I HAVE EVER USED!!!!!!!!!!!!!!!!!!!!!!!! PRINTERS ARE NOT THAT HARD???????????? IT IS WIFI FOR CHRISTS SAKE!!!!!!!!!!!!!!!!! it is taking me 30 minutes to print 2 pieces of paper. the worst thing, nothing I hate more than this printer. please believe me. I hate it. HP should be ashamed.