Very satisfied! HS DIrect have offered excellent service from the start, offering excellent, friendly advise and guidance on all H+S needs of our small business. Gary Shaw did a "walk through" onlin... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Five Stars for Dan Moore and HS Direct We've been working with Dan for about a month now to get our SMAS accreditation in place, which is a pretty big step for our company. I have to say, Dan made... See more
Company replied
The process of acquiring a SMAS accreditation initially seemed quite daunting, but Joanne was incredibly helpful throughout and answered every question I had. She went above and beyond— I highly recom... See more
Company replied
Another exceptionally smooth pathway to gain our CHAS and SMAS accreditations for 2026! Chloe W was extremely thorough and ultra efficient throughout, which made my life a lot easier during a ve... See more
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Company details
Written by the company
HS Direct | for Method Statement templates and help, Health and Safety, Method Statements, Risk Assessments, Health and Safety, working method, Risk Statements
Contact info
Hayland Street 3, S9 1BY, Sheffield, United Kingdom
- 0114 2444461
- marketing@hsdirect.co.uk
- hsdirect.co.uk
4.5
Excellent
751 reviews
Replied to 88% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Marc ran me through the HS System and…
Marc ran me through the HS System and putting together my RAMS, very knowledgeable and helpful. Thank you
January 17, 2025
Unprompted review
Reply from HS Direct
Hi Frank,
We really appreciate you taking the time to leave such lovely feedback. It’s great to hear that Marc was helpful – thank you for your support!
Best wishes,
The HS Direct Team
Mark helped me out with teaching me how…
Mark helped me out with teaching me how to create my rams in an efficient way thanks Mark.
January 16, 2025
Unprompted review
Reply from HS Direct
Hi Jay,
We're so pleased to hear your kind words about Marc, thank you for your fantastic 5* review.
Best wishes,
The HS Direct Team
Marc patient and helpful
Marc patient and helpful. He went through the items at a steady pace and was able to cover all that I needed. Excellent customer service. A good representative for your company. Thank you, Marc
January 16, 2025
Unprompted review
Reply from HS Direct
Hi Tony,
Thank you so much for your 5* review! We're delighted to hear that Marc was able to assist you so well, we’ll be sure to pass your kind words along.
Best wishes,
The HS Direct Team
Marc Taylor was a great guide…
Marc Taylor was a great guide onboarding me onto the system. He was very friendly and made sure I understood step by step. I can contact him any time and to re run through the process if I get stuck as it can be very daunting taking in lots of information.
January 16, 2025
Unprompted review
Reply from HS Direct
Hi Billiejo,
We really appreciate you taking the time to leave such lovely 5* review. It’s great to hear that Marc was helpful – thank you for your support!
Best wishes,
The HS Direct Team
Thank you to Gary Shaw
Thank you to Gary Shaw - his ability to explain and walk through the platform was excellent. Top Job
January 15, 2025
Unprompted review
Reply from HS Direct
Hi Tom,
We're so pleased to hear your kind words about Gary, thank you for your fantastic 5* review.
Best wishes,
The HS Direct Team
Gary Shaw was great going through the…
Gary Shaw was great going through the onboarding with us. He made it very easy to follow & made it clear that he is contactable for any questions at a later date.
January 15, 2025
Unprompted review
Reply from HS Direct
Good Afternoon,
We really value your feedback, thank you for taking the time to leave a 5* star review. We’re so happy to hear Gary was able to support you.
Best wishes,
The HS Direct Team
Roger and Marc are a dream team
Roger and Marc are a dream team. They are both so helpful, friendly and most importantly knowledgeable. I can't recommend them enough.
January 6, 2025
Unprompted review
Reply from HS Direct
Hi Roxon,
Thank you for the kind words and for highlighting Roger and Marc's support! We always strive to provide the best service and we’re glad to hear it’s showing.
Best wishes,
The HS Direct Team
Helpful Experience
I would highly recommend the HR walk through with Marc Taylor.
Not only did he make it super easy to follow, he was also really friendly with great customer service skills.
Thanks again to Marc and appreciated his time today!
January 13, 2025
Unprompted review
Reply from HS Direct
Good Afternoon,
We're grateful for your 5-star feedback! Hearing that Marc was so supportive really means a lot, thank you for sharing your experience.
Best wishes,
The HS Direct Team
Excellent service
Gary was very helpful, knowledgable, informative and friendly. He made the process simple and easy to navigate. A personal as well as professional experience.
January 10, 2025
Unprompted review
Reply from HS Direct
Hi David,
Thank you for taking the time to leave your lovely feedback about Gary, we'll make sure to pass this on to them. We're so glad to hear they’ve been able to assist you!
Best wishes,
The HS Direct Team
Life will be easier now
So far so great, Leo was very helpful and I went through the website with Marc who was very patient and showed me everything that is available to get all my H and S as and when required. Thank you
January 10, 2025
Unprompted review
Reply from HS Direct
Hi Heather,
Thank you very much for your 5* review, we really appreciate your feedback and will pass your kind words on to Leo and Marc.
Best wishes,
The HS Direct Team
Chris got in touch and arranged our…
Chris got in touch and arranged our first Teams meeting to take me through the set process at a time that was convenient to me ( Saturday) so I wouldn’t loose any of my own work time.
He very patiently took me through each step of Risk Assessment and Method Statements as I am complete novice with computers. The system is user friendly and will become an important addition to my business. Even when struggling one evening to create my own documents Chris was only a phone call away and that was after 5pm on a weekday. Without his help I wouldn’t have won the first job RAMS was asked for. 10/10 service. His support will vital moving forwards. Many thanks.
January 8, 2025
Unprompted review
Reply from HS Direct
Hi James,
Thank you for sharing your experience with us, we're so glad to be by your side and to hear that Chris is so helpful. Many thanks for your 5* feedback!
Best wishes,
The HS Direct Team
Reply from HS Direct
Hi Justin,
Thank you for your 5* review – we really appreciate your support!
Best wishes,
The HS Direct Team
Just had a walk through on Solution…
Just had a walk through on Solution Host with Gary Shaw and he was great.
Very polite, patient and knowledgeable
Thanks Gary
January 6, 2025
Unprompted review
Reply from HS Direct
Hi Shaun,
Thank you for your feedback! I will pass your kind words onto Gary.
Best wishes,
The HS Direct Team
Marc was very helpful
Marc was very helpful, always at the end of the phone / email to help if any queries.
January 3, 2025
Unprompted review
Reply from HS Direct
Good Afternoon,
Thank you very much for your 5* review, we really appreciate your feedback and will pass your kind words on to Marc.
Best wishes,
The HS Direct Team
The expertise shown from Marc
The expertise shown from Marc during the walk through set up was extremely helpfully. The Risk Assessment and the Method Statements pack has all the information to have professional looking RAMs
January 3, 2025
Unprompted review
Reply from HS Direct
Hi Kenny,
Thanks so much for the lovely 5* review! We’re delighted to hear that Marc was helpful and that your experience with our team was so positive.
Best wishes,
The HS Direct Team
Selcom H&S
HS Direct an excellent service, Daniel Moore my account manager made things easy, walked us through the system, made RAMs easy, truly well educated.
Many Thanks
Simon & the Selcom team
November 27, 2024
Unprompted review
Reply from HS Direct
Hi Simon,
Many thanks for the wonderful 5* review! We’re glad Daniel was able to help and that your experience with us was so smooth.
Best wishes,
The HS Direct Team
The expertise shown from Gary during…
The expertise shown from Gary during the walk through set up was extremely helpfully. The safety first pack has all the information to have professional looking RAMs
December 17, 2024
Unprompted review
Reply from HS Direct
Hi Ian,
Thank you for the kind words and for highlighting Gary's support! We always strive to provide the best service and we’re glad to hear it’s showing.
Best wishes,
The HS Direct Team
Great company and very professional
Great company and very professional
May 17, 2024
Unprompted review
Reply from HS Direct
Hi Helen,
Thank you for your 5* review – we really appreciate your support!
Best wishes,
The HS Direct Team
Great for small business documents.
Great for small business documents.
Customer service excellent, any document we have needed we have been able to source from HS Direct, prices are reasonable too.
December 16, 2024
Unprompted review
Reply from HS Direct
Hi Marianne,
Thank you for your 5* review, we really appreciate your feedback!
Best wishes,
The HS Direct Team
Excellent Service
Always so quick to respond and thanks specifically to Marc for your help and support.
December 16, 2024
Unprompted review
Reply from HS Direct
Hi Jo,
Thank you for your feedback! I will pass your kind words onto Marc.
Best wishes,
The HS Direct Team
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