I'm writing on behalf of my grandmother, who wants to say how Carl and Lee were absolutely fantastic delivering her new chair. The service from ordering to delivery has been wonderful. Thankyou very... See more
Location
Switch locationUnit 17, Warwickshire Shopping Park, CV3 2SB Coventry, GB
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See what reviewers are saying
From the first contact with Natalie in their Coventry store I have met constant politeness and good manners until Craig and Jed fitted it today.As promised by Natalie 10 weeks delivery.I,m very imp... See more
Lovely ladies very helpful and knowledgeable. Found the right size chair sat me down with an excellent cup of coffee , didn't feel a thing ! lol . Looking forward to the arrival of my new chair . T... See more
Yesterday my husband and I visited HSL Coventry. We had slight difficulty finding their showroom within the shopping complex as it’s tucked away in a hidden corner, but once found everything went well... See more
Company details
About HSL Chairs - Coventry
Written by the company
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Written by the company
- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe.
All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.
Contact info
Unit 17, Warwickshire Shopping Park, CV3 2SB, Coventry, United Kingdom
4.8
Excellent
39 reviews
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We would highly recommend HSL Coventry.
Yesterday my husband and I visited HSL Coventry. We had slight difficulty finding their showroom within the shopping complex as it’s tucked away in a hidden corner, but once found everything went well! Nanette was friendly, helpful and very knowledgeable. We were then offered coffee and biscuits whilst our order was processed, paperwork and payment done. We would highly recommend HSL Coventry.
August 15, 2025
Unprompted review
5star all the way great delivery and…
5star all the way great delivery and service from start to finish. We have never had a five star experience until now!! We highly recommend HSL
July 22, 2025
Unprompted review
An excellent visit which helped to inform and lead to an exciting decision. .
The welcome that we received in the Coventry store. We had time to walk around and browse and when we spotted the chair we were interested in we had help, information and guidance. Your staff were very polite and patient, aiding us to compare measurements. We did not feel pressurised in any way and once we were sure what we wanted to do we were guided through the process and able to ask questions or clarification.
July 5, 2025
Great service
The staff were super helpful when I visited there store at the Warwickshire retail park. Delivery was good to very quick and official. Two delivery guys Edwin and Garry, delivered my sofa with no problem. Very friendly and explain how the recliner part worked and made sure it all worked before they left. Would definitely recommend this company!
July 14, 2025
Unprompted review
Rise and recliner electric chair
The ladies were very helpful and knew exactly what I needed. Nothing was too much trouble.
July 9, 2025
HSL Delivery Specialists
HSL Delivery Specialists Edwin & Garry delivered on good time. Assembled furniture without any fuss. Explained functions and Guarantee covers succinctly with a happy demeanor.
Excellent service provided
July 14, 2025
Unprompted review
A warm welcome in Coventry
A warm welcome in Coventry, lots of good advice and a happy experience
June 30, 2025
Very professional
Very professional. Both at the store and during delivery. Furniture is excellent quality.
June 30, 2025
Unprompted review
Sales lady from Coventry branch was…
Sales lady from Coventry branch was lovely very knowledgeable and friendly chairs we bought were top class got delivered within 4 days
June 3, 2025
Michael from Coventry HSL
Michael at Coventry store is not only showing her professional knowledge about the chair I need but also provide super friendly help.I couldn't believe how nice and professional the shop
May 24, 2025
Unprompted review
Very helpful staff seemed know just…
Very helpful staff seemed know just what we needed. I tried several chairs but chose the first one I sat in.
April 23, 2025
Our chairs were delivered today by Paul…
Our chairs were delivered today by Paul & John and we received excellent service in every way. Most helpful and efficient.
April 23, 2025
Unprompted review
First Class Service
The entire procedure was smooth and professional. The Sales at the store were really knowledgeable and extremely helpful. Customer Services were really helpful and reassuring. Delivery team who delivered our 2 new chairs were fantastic. They were very helpful, knowledgeable, polite and friendly, a pleasure to do business with.
April 23, 2025
Unprompted review
sales assistan extremely helpful
Sales assistant was extremely helpful, answer all my questions had good knowledge about the product, and time wasn't a problem to demonstrated how the item worked.
April 16, 2025
From visiting the shop in Coventry to…
From visiting the shop in Coventry to delivery very pleased with this company the sofas are extremely comfortable and beautifully made. Danny and Stephen were very efficient in the delivery
April 9, 2025
Unprompted review
Wonderful customer service!
Shopping for a suitable, comfortable armchair for my elderly mum. The staff were lovely. Nanette was fabulous - so kind and patient with us. Thank you!
March 24, 2025
Chris and Allen lovely guys quick clean…
Chris and Allen lovely guys quick clean and efficient installation of the new recliner
March 31, 2025
Unprompted review
HSL delivery men Ian and Paul rang me…
HSL delivery men Ian and Paul rang me half hour before delivery, They carried the chair professionally and respectful into my living room
March 28, 2025
Unprompted review
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