Kaz wery friendly and informative. She explained clearly all the options and how the chair is designed to fit my measurements and meet my needs. All the staff were extremely welcoming and I was made... See more
Location
Switch locationUnit 1 47/49 Three Tuns Lane,, Formby, L37 4AQ Liverpool, GB
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See what reviewers are saying
The delivery of our new sofa and chairs was punctual and very efficiently carried out. Paul and Jon were great, even sticking little pads on the bottoms of the chairs so they didn’t scratch the lamina... See more
From the showroom in Formby, to delivery today from Paul & Jon everything has been spot on. The guys today were very professional ,rang 25 minutes prior to delivery ,shown the room where my furni... See more
My husband and I visited the Formby store yesterday and were greeted by two lovely ladies, Sue & Jenny. They were friendly and supportive and demonstrated a sound knowledge of their products and assis... See more
Company details
About HSL Chairs - Formby
Written by the company
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Written by the company
- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe.
All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.
Contact info
Unit 1 47/49 Three Tuns Lane,, Formby, L37 4AQ, Liverpool, United Kingdom
4.8
Excellent
53 reviews
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A great shopping experience at Formby HSL.
Had a great shopping experience at the Formby branch of HSL. Louise greeted me warmly yesterday and gave me a tour of the showroom , allowing me to try a variety of riser recliner chairs and explaining the functions of each. I was browsing for my husband who has MND and needs a chair which would give him comfort and aid him in rest and rising from it.
I returned with him this morning and asked for Louisa, who again gave us all the time and expert advice we needed to find the right model and size for my husband. I had expected him to be more reluctant to commit, but he was so delighted with the Bramham riser recliner with all the features that we bought it there and then.
The showroom is airy and inviting. All the staff were friendly and welcoming and Louisa in particular was warm and helpful . Nothing was too much trouble.
I unreservedly recommend HSL Formby
April 29, 2025
Unprompted review
Our experience began towards the end of…
Our experience began towards the end of February with Clare in the shop in Formby. She made my husband and me extremely welcome. We were given time to try various chairs without any pressure. We placed our order and our suite was delivered by Terry and Jamie who took great care to ensure that our experience was positive. They worked quickly, cleanly and efficiently with a very pleasant manner.
April 10, 2025
Unprompted review
Excellent chairs and service
Really pleased with our lovely new chairs and the excellent service we received from everyone who looked after us at HSL. Karen in the Formby showroom, Julie in customer service and Lee, Jamie, Alex and Tomas who delivered our chairs. Special thanks to Alex who managed to sort out a technical issue with one chair saving a call out.
April 10, 2025
Unprompted review
Jenny and Claire…welcoming
Jenny and Claire…welcoming, knowledgeable, and interested without being “Pushy”
March 31, 2025
The two ladies who 'man' the store in…
The two ladies who 'man' the store in Formby were super helpful. Offered refreshments while we browsed but allowed us to browse in peace unless we needed advice. Once we chose the sofa we wanted they answered all our questions clearly. We were given a brochure so we could take our time at home to make sure we were happy with our choice. We then went back to choose our fabric and again very helpful on this as there are different levels of fabric, we were also given a sample to take home. They don't have all the samples in store but could have ordered any that we might have chosen to be sent to our home so we could see it insitu. We are now awaiting the delivery of the new sofa and they also arranged for our chairs to be taken, at a price of course, but as we have no way of removing them ourselves it was a great service to have added on and it is arranged that is only the day before that they are taken so there is hardly any inconvenience. So 10 out of 10 for the customer service at the Formby branch. I would definitely recommend if you need any new furniture or beds.
April 2, 2025
Unprompted review
Excellent
Excellent! Not had delivery yet but very happy with both the riser recliner purchased and the service from Clare at Formby today...many thanks
March 31, 2025
Unprompted review
Excellent staff.
The staff were very knowledgable and friendly and also really straight talking about the products with no spin. This is really helpful and means that you feel like you can trust what they are saying and selling.
March 18, 2025
Good Service
I was impressed with both members of staff (Louisa & Karen) both with their knowledge and patience. They allowed me to take my time on making a decision as to which chair to purchase.
It helped that the shop itself was a nice environment to be in.
March 15, 2025
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