HSL Chairs - Glasgow Sterling Reviews 6

TrustScore 4 out of 5

4.2

London Road 2129, G32 8XQ Glasgow, Scotland, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Having visited your showroom in Glasgow, we also visited other showrooms to compare. However nothing was anywhere near the quality of your chairs. Although they were the most expensive they were indee... See more

Rated 5 out of 5 stars

I made 2nd trip to HSL new store outlet inside Sterling furniture London Rd Glasgow. I was met by Kerr comfort specialist. I was immediately impressed with his customer service also indepth knowledg... See more

Rated 5 out of 5 stars

Fantastic attention and service from Aaron today. He was knowledgable about the type of chair that we needed. All in all a very positive and painless transaction

Rated 5 out of 5 stars

I was really impressed with Charlie. She took her time to make sure I was happy with what I was buying and she made sure I got the best possible deal


Company details

  1. Furniture Store
  2. Disability Equipment Supplier
  3. Furniture Manufacturer
  4. Mobility Equipment Supplier

About HSL Chairs - Glasgow Sterling

Written by the company

HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.


We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.


Award Winning

HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.


Made in Yorkshire

Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.


Family Business

As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.

About HSL Chairs

Written by the company

Up to 25 Year Guarantee
Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
Queen's Award Winners
HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation. 

Occupational Therapist Approved

All products are independently tested

As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe. All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.

Contact info

  • London Road 2129, G32 8XQ, Glasgow, Scotland, United Kingdom

  • 01412 900878

4.2

Great

TrustScore 4 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

I had a fantastic experience with…Charlie at HSL

I had a fantastic experience with Charlie at HSL on London Road Glasgow (within Sterling). She really took the time to understand what I needed because of my disability, was thorough throughout, and worked hard to get us the best deal possible. The difference this new seating will make to my comfort and daily life is huge. Charlie’s care and attention made the whole process easy and reassuring — couldn’t recommend her enough! I’m truly grateful for Charlie’s professionalism, empathy, and dedication throughout the process.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Having visited your showroom in…

Having visited your showroom in Glasgow, we also visited other showrooms to compare. However nothing was anywhere near the quality of your chairs. Although they were the most expensive they were indeed the best. Your salesman Kerr was very attentive, knowledgeable and polite.

April 3, 2026
Rated 5 out of 5 stars

Pressure free purchase

Dealt with Kerr in the London Rd store and he helped us choose the right product. He was knowledgeable and non pushy which was a major factor in choosing to buy from him. Purchase was easy and looking forward to having the chair delivered.

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

I made 2nd trip to HSL new store outlet…

I made 2nd trip to HSL new store outlet inside Sterling furniture London Rd Glasgow.
I was met by Kerr comfort specialist. I was immediately impressed with his customer service also indepth knowledge of furniture I wanted to purchase new sofa. Kerr spent lot time telling me benefits of each type sofa also took him time going through all swatches of materials I could have. No hassle no sale pressure I would certainly recommend this furniture store as nothing is a problem staff very attentive. I left having purchased my sofa in material of my choice can't wait for delivery!

March 1, 2026
Unprompted review

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