Visited the store in Glasgow and was served by Daniel. He was extremely pleasant and knowledgeable, didn’t rush us and explained all of the options in detail. Very pleased with service and looking for... See more
Location
Switch locationKnightscliffe Retail Park, Great Western Road, G13 2TG Glasgow, GB
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From the minute we arrived at the showroom we felt very welcome. No pressure and able to look around and try different chairs. The staff were lovely and when we did need assistance Natasha was ver... See more
The staff in the Glasgow showroom were very helpful and knowledgeable. They spent a long time with us to ensure we got exactly the right sofas. The delivery and assembly team were equally helpful and... See more
We visited the branch at Knightscliffe Retail Park. Mimi was fantastic and we left having ordered a chair for my husband. She was very helpful, knew her job and couldn't do enough for us. I would have... See more
Company details
About HSL Chairs - Glasgow
Written by the company
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Written by the company
- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe.
All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.
Contact info
Knightscliffe Retail Park, Great Western Road, G13 2TG, Glasgow, United Kingdom
4.9
Excellent
130 reviews
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Excellent personal service
The staff were warm, welcoming and completely professional. I knew what I wanted and they assessed my needs quickly and efficiently, gave excellent advice and the process was completed to my complete satisfaction.
January 14, 2026
Unprompted review
Excellent service
Yesterday, Marlene was on hand to offer advice and show samples etc. Excellent, friendly service and I am delighted with my purchases. Coffee and biscuits thrown in and also a gift of a tin of tea and biscuits.
Thank you.
January 8, 2026
Unprompted review
Daniel in Glasgow store was very…
Daniel in Glasgow store was very helpful and understanding from the word go he left me in no doubt what I wanted and then I decided to shop around. I came Back to see Daniel and within an hour I bought a different chair and sign & sealed
Daniel was a perfect gentleman told us everything we needed to know answered all the question we asked over and above nothing was to much trouble for him. He was a pleasure to deal with. SO GLAD WE CAME BAVK TO SEE DANIEL IN THE GLASGOW SHOWROOM VERY PROFESSIONAL YOUNG MAN. THANK YOU DANIEL. Cheers fir all your help and guidance Daniel.
January 8, 2026
Unprompted review
New recliner
Visited HSL in Glasgow today, my sons and our dog 🐕, made very welcome by Mimi and her colleagues. Hot drinks for us and water offered for Fred. All staff very friendly and informative. Purchased a lovely chair and looking forward to its delivery in a few weeks. Many many thanks 😊 Janet F
January 4, 2026
Unprompted review
Great service
Went in today as hubby needed a new recliner chair. Marlene was very helpful and we selected a stressless recliner. We got a great deal and I would recommend HSL . Looking forward to delivery in 10-12 weeks.
January 3, 2026
Unprompted review
Excellent service
The sales member Daniel O’Neill was very knowledgeable and couldn’t be more helpful. I look forward to receiving my chair in due course.
December 29, 2025
Unprompted review
A very pleasant experience
Daniel was so easy to talk to, he explained clearly the model I was interested in, the variations, the fabrics and extras, and answered all my questions. He was also clear on the prices and delivery. A very pleasant experience.
December 26, 2025
Unprompted review
Helpful young guy.
The young guy Daniel, was a big help. He knew his job back to front & pointed me in the right direction way my chair. Thanks Daniel pal 👍 John Byrne.
November 25, 2025
Unprompted review
Chair sooo comfortable,
My husband and I were greeted by Danny. He was great at encouraging us to describe our needs and showing us the types of chairs suitable to meet them. He had us try different sizes and explained why they suited each of us. Marlene took over when Danny had to leave. She helped us choose fabric etc and complete the transaction. The staff overall were great, friendly and put us at ease. A very pleasant shopping trip.
December 11, 2025
Unprompted review
Jacqueline was very helpful and…
Jacqueline was very helpful and understood what I wanted made feel as a customer nothing was any problem very happy with service
November 26, 2025
Unprompted review
Delighted customer
Today we received our delivery from H S L. We are delighted with our chairs. They are exactly like we expected them to be. The delivery went smoothly and we knew exactly when it was coming. Special mention to Marlene in the Glasgow store for being so helpful. We took a long time to decide what we wanted and she was very patient. The tea and biscuits were an added bonus. I would recommend H S L to other people.
November 13, 2025
Unprompted review
Visited Glasgow branch on22 August and…
Visited Glasgow branch on22 August and was very pleased to be seen by Natasha who treated my wife and I like royalty.
No high pressure sales talk,just good honest advice and help.
After trying a few different recliners and relaxing with tea and biscuits which she made for us we decided to order an Opal Stressless recliner.
From ordering to delivery7th November everything went like clockwork and she kept us posted throughout .
August 22, 2025
Unprompted review
Super service in Glasgow Anniesland branch
Glasgow Knightscliffe today. Service received was excellent! Daniel was patient, caring and knowledgeable with my elderly mum who has recently been in hospital after breaking her shoulder in a fall, and lost a lot of confidence walking. He was patient while we chose the right fireside chair, helping us thru the options with no rush & even brought cups of tea while we chose the right style & fabric. Couldn’t thank him enough, would highly recommend & won’t go anywhere else for further items now. Thankyou!
October 25, 2025
Unprompted review
The chair I bought is so comfortable
The chair I bought is so comfortable, the service and delivery were first class. Cannot fault this excellent company.
October 17, 2025
Unprompted review
My experience with Marlene (Glasgow)…
My experience with Marlene (Glasgow) was excellent..she was very helpful and friendly. I really appreciated the added benefit of providing my taxi home.
October 10, 2025
Unprompted review
Marlene was very helpful from the…
Marlene was very helpful from the minute we walked in the door She explained all about the chair Robert was trying out Robert tried a few chairs but was very pleased with the first one so he went for that Marlene went above & beyond &she explained & demonstrated how easy the chair was to operate So glad we went only down side was the 6/8 weeks for the chair to be made as We don’t know how long Robert has left so fingers crossed it arrives in time for Robert to get some comfort from his chair thanks again Marlene plus we got to speak with the owner of the business he happened to pop in to the shop on the day we were there he was very pleasant
October 7, 2025
Unprompted review
Exceptional experience.
Shame I can only give HSL 5 stars...... they're worth a lot more. Upon arrival we were met by Marlene... couldn't have more pleasant and friendly if she tried. She got us all comfortable then got our names from us....and it wasn't Mr this and Mrs that....it was first names ...such a friendly and fun person. Marlene definitely made the entire experience so relaxed and fun. It was an absolute pleasure to meet Marlene and her team....I've never had such an enjoyable experience. It truly was a fantastic few hours. The hospitality was impeccable. Id highly recommend HSL to anyone looking for a new chair, sofa or bed
September 29, 2025
Unprompted review
Exceptional service
Very friendly and knowledgeable service. Attentive staff, a pleasure to deal with. Daniel was great, thank you!
September 27, 2025
Unprompted review
Fabulous
Can’t fault them
Shop staff great (Glasgow store)
Delivery great - even took the window out when furniture wouldn’t go though the door!
Great service from beginning to end and beautiful furniture 😊
September 26, 2025
Unprompted review
We visited the Glasgow store to have a…
We visited the Glasgow store to have a look around and see what was available, Marlene was very pleasant and introduced herself and invited us to have a look around, no pressure sales or pushed onto products we were not looking for.
We were given plenty of time to look at and try out the item we wanted, offered tea while we agreed the sale. I would highly recommend HSL and Marlene. Thank you 😊
September 26, 2025
Unprompted review
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