Hu Kazar Reviews 

145
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers overwhelmingly had a great experience with this company and appreciate the reliable service provided. Customers frequently praise the beautiful design, comfortable fit, and exceptional quality of the stylish shoes and bags available in the online shop. Many consumers also highlight the fast shipping times, noting that orders arrive quickly and safely wrapped. However, some customers also noted issues with damaged shoeboxes or torn packaging upon arrival due to rough handling. A few other people also felt that sizing was inconsistent, mentioning that certain shoes ran much larger or smaller than expected. Some people also felt that tracking online orders or getting clear delivery updates could sometimes be improved.

What people talk about most

Product

People report positive experiences with product, expressing great satisfaction with the stylish designs,... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting quick shipment times and... See more

Order

Consumers find order experiences to be mixed, as some reviewers expressed satisfaction with helpful replies... See more

Service

Customers had positive experiences with service, expressing strong satisfaction regarding the fast and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The shipping cost is quite high — in fact, nearly double compared to other online stores — which does take away some of the motivation to complete the purchase. It would greatly increase customer sat... See more

Company replied

Rated 4 out of 5 stars

Beautiful shoes-in completly destroyed packaging and shoe boxes. Fortunately, the shoes did not get damaged, which suprises me. Yes, the courier or the delivrering company was way too sloppy, but I do... See more

Company replied

Rated 5 out of 5 stars

Kazar is one of my favorite shoe brands - shoes are stylish, but comfortable, and they are made from quality materials. In a past ~10 years I bought multiple pairs from them, and I still own all. Saw... See more

Company replied

Rated 5 out of 5 stars

You have great customer service and appreciated this very much. Customer service in the person of Anna Olak replied to my mail and re-assured that my order was there. That was a relief to have a repl... See more

Company replied




Contact info

4.3

Excellent

TrustScore 4.5 out of 5

145 reviews

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4.3

All reviews

(145)

145 reviews in the last 12 months

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Rated 3 out of 5 stars

Both products arrived in damaged…

Both products arrived in damaged packaging, in poor condition. Very disappointing.

April 1, 2026
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Reply from Hu Kazar

Thank you for your feedback, Anita.
We’re sorry to hear that your order arrived in damaged packaging and did not meet your expectations. This is certainly not the standard we aim to provide.
Please contact our Customer Service team so we can look into this matter and offer you a suitable solution.

Rated 5 out of 5 stars

It is easy to use the webshop.

It is easy to use the webshop.
The qUALITY OF THE PRODUCTS IS extremely high.

March 4, 2026
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Reply from Hu Kazar

We’re so glad to hear this! Great webshop experience and top-quality products are exactly what we aim for – your feedback means a lot.

Rated 5 out of 5 stars

I love this site.

February 24, 2026
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Reply from Hu Kazar

Thank you very much! We’re happy to hear that your shopping experience in our store was enjoyable. Thank you for your trust!

Rated 1 out of 5 stars

Terrible design impossible to wear

Terrible design impossible to wear

February 20, 2026
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Reply from Hu Kazar

Thank you for your opinion. Comfort and fit can be very individual, and your comments are valuable for us to improve future collections. We encourage you to contact our Customer Service if you’d like assistance in finding a model better suited to your needs.

Rated 5 out of 5 stars

great high quality products.

Beautiful wrapping, great high quality products.

March 3, 2026
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Reply from Hu Kazar

Thank you for your feedback! We’re delighted to hear that you appreciate both the packaging and the quality of our products. Comments like yours are a huge motivation for us.

Rated 4 out of 5 stars

The shipping cost is quite high

The shipping cost is quite high — in fact, nearly double compared to other online stores — which does take away some of the motivation to complete the purchase.
It would greatly increase customer satisfaction if the product could also be picked up in-store free of charge.

February 18, 2026
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Reply from Hu Kazar

Thank you for your feedback. We understand that shipping costs can be a significant factor when making a purchase. Our customers' comments are very valuable to us and we will take them into account when planning any changes to our offer, including the possibility of personal collection from our stores.

Rated 1 out of 5 stars

So thin and cold this boots

So thin and cold this boots. My feet is so cold inside, like the material and sole is feeling so cheap. So it is a big no no in cole weather…. But boots for summertime?!

February 19, 2026
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Reply from Hu Kazar

Thank you for sharing your opinion. We appreciate your feedback.

Rated 1 out of 5 stars

Oversizing

I typically wear size 40–41 shoes. Even Kazar’s size 39 is huge. I’m returning the shoes.

February 19, 2026
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Reply from Hu Kazar

Thank you for your feedback and for taking the time to write to us. We apologise if the product did not meet your expectations. We strive to make our size information as helpful as possible, and in case of any difficulties, we offer a 30-day return policy. Details are available in the ‘Returns’ tab on our website. We hope that you will be fully satisfied with your next purchases at Kazar.

Rated 1 out of 5 stars

I order a 2pair of shoes,number 38.

I order a 2pair of shoes,number 38.
And arrived 37 and 40.
I have to sending back all 2.

February 2, 2026
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Reply from Hu Kazar

Kérjük, küldje el a kapott csomagról készült fényképeket az e-mail címünkre, hogy átfogóan meg tudjuk oldani a problémát.

Rated 4 out of 5 stars

Product shipment and delivery was…

Product shipment and delivery was really quick and efficient.
On-line ordering process and payment was a hustle. It is complicated payment process

January 23, 2026
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Reply from Hu Kazar

Thank you for your feedback 🤍! We’re glad the shipment and delivery were quick. We’ll take your comments about the online ordering and payment process into consideration to improve it.

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