Hudgell Solicitors Reviews 1,957

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 375 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and caring approach, making them feel valued and supported throughout their claims. The service provided is frequently described as professional, efficient, and responsive, with many appreciating the regular updates and clear explanations received. People highlight the excellent customer service, noting that queries are answered promptly and thoroughly, fostering a sense of ease and trust. However, some customers were dissatisfied with the initial intake process, reporting that personal questions were asked before clarifying if their case could be taken on, leading to unnecessary distress. A few other people also felt that the firm lacked knowledge in specific claim parameters or failed to properly review case notes, resulting in their cases being rejected without adequate explanation.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, dedication, and... See more

Service

Clients share positive opinions on service, consistently highlighting professionalism, efficiency, and clear... See more

Customer service

Consumers find customer service to be positive, highlighting the helpfulness and efficiency of the support... See more

Claim

Customers consistently note positive experiences with claim processes, with many praising the firms for... See more

Customer communications

Customers had positive experiences with contact, frequently highlighting the regular and comprehensive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After 9 years of no justice ,being disbelieved and to a child predator who walked who was an English foster career. This law firm took on my case and beated it entirely. After 9 years someone fi... See more

Company replied

Rated 5 out of 5 stars

My Solicitor Shauna, was nothing but extremely professional, very responsive and informative from the get go. My Claim took longer than we both expected, but we got there in the end and I was alway ke... See more

Company replied

Rated 5 out of 5 stars

Hudgell Solicitors handled our case with such extreme care and made sure to keep us updated every step of the way. Steve Whiteside especially gave such care and maintained such professionalism through... See more

Company replied

Rated 5 out of 5 stars

Hudgell Solicitors are highly recommended! They provided real professional and person centred care to my family and we never ever felt like a case number. Steve Whiteside in particular has been wonde... See more

Company replied


Company details

  1. Lawyer
  2. Elder Law Attorney
  3. Employment Attorney
  4. Law Firm
  5. Legal Services
  6. Personal Injury Attorney

Written by the company

At Hudgell Solicitors we value our clients very highly so the service we deliver is always very friendly and to the point. We have years of experience in helping people with diverse and highly complicated injury cases. Our clients can be rest assured that their cases will be dealt with the highest integrity and diligence. The team at Hudgell Solicitors will always extend a helpful, genuine welcome to all without exception and offer complete sincerity and care to clients throughout their claim.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Best professional legal advise

Excellent professional dealings. Instructive, straightforward and good communication throughout. Much appreciated the help and efficient work of Nazish Nawaz, Hudgells New Claims Advisor.

March 1, 2026
Unprompted review
Hudgell Solicitors logo

Reply from Hudgell Solicitors

Hi, we appreciate your feedback and are delighted to hear about your positive experience with Nazish. We value your acknowledgement of her professional and efficient service.

Rated 5 out of 5 stars

My Solicitor was extremely professional, informative and very helpful.

My Solicitor Shauna, was nothing but extremely professional, very responsive and informative from the get go. My Claim took longer than we both expected, but we got there in the end and I was alway kept well in the loop of any obstacles along the way as well of any progression. I would highly recommend Shauna and her Team.

April 24, 2026
Unprompted review
Hudgell Solicitors logo

Reply from Hudgell Solicitors

Hi Hayley, We appreciate your positive feedback. We're thrilled to hear that you found Shauna's service professional, responsive, and informative. We are glad we kept you updated on your claim's progress and any challenges. It is a client promise of ours to keep our clients informed, so thank you for highlighting this. Thank you for recommending us, and thank you for trusting Hudgell Solicitors.

Rated 5 out of 5 stars

It’s only day one

It’s only day one, but so far so good.
Naz was very helpful, efficient and genuinely nice.

April 28, 2026
Unprompted review
Hudgell Solicitors logo

Reply from Hudgell Solicitors

Hi Rasa, We're happy to hear that your initial experience with Naz was positive, and we appreciate your kind words about the helpful assistance you received.

Rated 5 out of 5 stars

Hugdells solicitors have been…

Hugdells solicitors have been absolutely amazing dealing with my late husbands claim, Francesca and Grace have been understanding, kind, sympathetic and ever so helpful throughout. I have been kept up-to-date on a regular basis and feel they have gone above and beyond to help me.

April 27, 2026
Unprompted review
Hudgell Solicitors logo

Reply from Hudgell Solicitors

Hi Ruth, We appreciate you sharing your experience during this difficult time. We're happy to hear that our team, Francesca and Grace in particular, was understanding, kind, and helpful and that you were kept well-informed. Thank you!

Rated 5 out of 5 stars

Neil Hudgell Solicitors

Answer all questions, completely honest about everything. Rang to see how i was. When I emailed a questioned I always got a response by phone call. My claim only took a few months which I was very quick and my outcome was miles better then I thought it would be

April 27, 2026
Unprompted review
Hudgell Solicitors logo

Reply from Hudgell Solicitors

Hi Hayley, We're happy to hear about your positive experience! We appreciate your mentioning of our team's honesty, quick responses, and helpfulness. We're so glad we could help you achieve a better outcome than expected. Thank you for your feedback.

Rated 5 out of 5 stars

Susan was really helpful throughout my…

Susan was really helpful throughout my claim and kept me updated the whole way through. She explained everything clearly, answered any questions I had, and made the process much less stressful. She was professional, approachable and always easy to deal with. I’m really grateful for all her help and would definitely recommend her to anyone needing legal support.

April 27, 2026
Unprompted review
Hudgell Solicitors logo

Reply from Hudgell Solicitors

Hi Shannon, Thank you for taking the time to leave us a five-star review. It means a lot to us. We are delighted to hear that Susan guided you through your claim and made the process less stressful for you. We will pass on your kind words. Thank you for trusting Hudgell Solicitors.

Rated 5 out of 5 stars

I am extremely grateful for the support…

I am extremely grateful for the support provided by Hudgell Solicitors and staff during a long difficult case. Professional, friendly and informative at all times.

April 23, 2026
Unprompted review
Hudgell Solicitors logo

Reply from Hudgell Solicitors

Hi Fay, We are extremely grateful for your kind words. It's wonderful to hear that you felt supported by our team throughout your case. Thank you for your feedback.

Rated 5 out of 5 stars

Hudgell solicitors represented me for a personal injury claim

Hudgell solicitors represented me for a number of years fighting the post office scandal. The relationship between us has been first class from the very beginning. They kept me informed at every step and always had time to deal with my numerous questions and queries. Neil Hudgell has been fantastic throughout. He could not have been more supportive and available. All the staff I liaised with were so friendly, efficient and supportive all the way through my claim. Dealing with the trauma I went through was made easier and smoother by Hudgells. Very professional, with expert advice and help from beginning to end. Highly recommended.

March 23, 2026
Unprompted review
Hudgell Solicitors logo

Reply from Hudgell Solicitors

Hi Scott, We appreciate your kind words and are grateful for your high recommendation. We are thrilled to hear that our team was supportive and helpful throughout the process. It means a lot to us that we could make your experience easier.

Rated 5 out of 5 stars

Top Firm

I cannot recommend this firm highly enough especially Anthony Doodson who represented me in my case against the Post Office, his professionalism, dedication and expertise was outstanding from the start. Thanks to his hard work i achieved a positive result and i am incredibly grateful for his support throughout. i would not hesitate to recommend them to anyone in need of expert legal representation

January 22, 2026
Unprompted review
Hudgell Solicitors logo

Reply from Hudgell Solicitors

Hi Ajay, We appreciate your kind words and are so glad to hear about your positive experience with our firm and Anthony. It's wonderful to know that the hard work and expertise led to a positive outcome. Thank you for recommending our services.

Rated 5 out of 5 stars

Approachable professionalism

The team at Hudgell have always been thoroughly professional and approachable. Their guidance has been invaluable and support at emotive times, invaluable. I would wholeheartedly recommend them.

April 20, 2026
Unprompted review
Hudgell Solicitors logo

Reply from Hudgell Solicitors

Hi Cheryl, We're happy to hear that our team has been thoroughly professional and approachable. We appreciate your recommendation and that you found our guidance invaluable and supportive. Thank you!

Rated 5 out of 5 stars

Nazish Nawaz was most helpful in…

Nazish Nawaz was most helpful in helping me regarding my claim for medical negligence I would most certainly recommend Hudgells solicitors they have been great in assisting me

April 20, 2026
Unprompted review
Hudgell Solicitors logo

Reply from Hudgell Solicitors

Hi Gary, We appreciate your kind words. We're happy that Nazish's assistance with your medical negligence claim met your needs, and we're grateful for your recommendation.

Rated 5 out of 5 stars

The team are incredibly supportive

The team are incredibly supportive, responsive and efficient. They communicated with us regularly, even when there was no new information to share. I couldn't recommend Hudgell's more highly.

April 20, 2026
Unprompted review
Hudgell Solicitors logo

Reply from Hudgell Solicitors

Hi Becky, We're delighted to hear that our team was supportive, responsive, and efficient. We appreciate your high recommendation and that you valued our regular communication. Thank you!

Rated 5 out of 5 stars

Lara gave me a good vibe and id spoken…

Lara gave me a good vibe and id spoken to 6 or 7 solicitors over a complex case.
I had a choice of solicitor but I just felt more personable with lara so I chose that firm to represent me

April 19, 2026
Unprompted review
Hudgell Solicitors logo

Reply from Hudgell Solicitors

Hi, we appreciate you sharing your experience. We're delighted to hear that you felt comfortable and confident in our ability to represent you with your complex case. We are thrilled that Lara gave you a sense of ease. Thank you for trusting Hudgell Solicitors.

Rated 5 out of 5 stars

I like to thank all the staff at hugell…

I like to thank all the staff at hugell for dealing with my case which when smoothly and efficiently handled specially like ro thank GRACE DUKES AND ALL THE STAFF .
Thank you

April 3, 2026
Unprompted review
Hudgell Solicitors logo

Reply from Hudgell Solicitors

Hi Narrinder, We appreciate your kind words and are so glad to hear that your case was handled smoothly and efficiently. We thank you for recognising the Grace and the wider team's efforts.

Rated 5 out of 5 stars

very understanding and everything…

very understanding and everything explained very well

April 17, 2026
Unprompted review
Hudgell Solicitors logo

Reply from Hudgell Solicitors

Hi Jenny, We're happy to hear that our explanations were clear and helpful. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

Post Office claim

Hudgells handled my claim against the post office. Hudgells guided me on every aspect of my claim and kept me fully informed all the way through. A big thank you for your efficiency and I would have no doubt in recommending them.

April 15, 2026
Unprompted review
Hudgell Solicitors logo

Reply from Hudgell Solicitors

Hi John, We're happy to hear that our guidance throughout your Post Office claim was helpful and efficient. Thank you for your recommendation; we appreciate your positive feedback!

Rated 5 out of 5 stars

NEW CLIENTS..

NEW CLIENTS... NAZ SEEMS VERY EFFICIENT, REALLY PROFESSIONAL!

April 13, 2026
Unprompted review
Hudgell Solicitors logo

Reply from Hudgell Solicitors

Hi Elsa, We are happy to hear that you found our service efficient and professional. Thank you for your positive feedback; it means a lot to us.

Rated 5 out of 5 stars

My experience with Hudgell Solicitors…

My experience with Hudgell Solicitors was outstanding from start to finish. The reason why I put my trust and faith into this firm was because after reading their excellent reviews on their website I knew this was the right firm to work for me. I felt welcomed and valued after my first contact with hudgell Solicitors, and shortly after my telephone call, Iftikhar Manzoo made contact with me. He was very professional right from the start, always kept me updated along the way and he was very easy to talk to. My claim was against the Metropliant Police, a claim that I never thought was possible to win, and I did thanks to Iftikhar. The claim went on for 2yrs and Iftikhar never gave up on me and won me a significant amount of money to settle the claim. I can't thank him enough for his trust and dedication throughout, and would highly recommend this solicitor firm to represent you.
Thank you Iftikhar.

April 12, 2026
Unprompted review
Hudgell Solicitors logo

Reply from Hudgell Solicitors

Hi Tina, we're delighted to hear about your outstanding experience. We appreciate you placing your trust in us, and we're so glad you felt welcomed and valued. It's great to know that Iftikhar's work made a positive difference, especially with the challenges of your claim. Thank you for recommending our services!

Rated 5 out of 5 stars

Professional

Professional, considerate, explained everything well

April 10, 2026
Unprompted review
Hudgell Solicitors logo

Reply from Hudgell Solicitors

Hi Tony, We're thrilled to hear that our team provided professional and considerate service. We appreciate your positive feedback!

Rated 5 out of 5 stars

Great communication

Great communication, quick response, if our case handler was not available, someone else would pick up immediately

April 10, 2026
Unprompted review
Hudgell Solicitors logo

Reply from Hudgell Solicitors

Hi Mr Bilkhu, We're happy to hear that our team provided great communication and quick responses. We appreciate your positive feedback and thank you for sharing.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look