Have tried ordering a personalised bag for our flower girl and as the wedding was in just over 6 weeks from the order date, I messaged HudsonBlu immediately to ask if this was sufficient time. Just un... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered a personalised bag for my honeymoon delivery took a little longer but that wasn’t a big issue however when it arrived there are beads missing, ink on the bag, the name is not straight. I could... See more
HudsonBlu were so very helpful sharing colour samples with me before ordering and my clutch has now arrived and it is everything I wanted and more! Thank you so much, highly recommend
I order 4 small (kids) backpacks personalised ready for back to school. The kids absolutely love their bags and matching pencil cases. The bags were processed quickly and so reasonably priced!... See more
Company details
Written by the company
Hudson Blu - Small business based in the UK. At Hudson Blu you get to create and influence your own 'signature style' on pieces you will love, and experience the 'must haves' that we find just for you. We offer a 'personal shopper' approach where you can tailor your chosen item with your own requirements whether colour, initials, name or even a unique design element to create.
Contact info
United Kingdom
- hudsonbludesigns.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing personal customer service!
I’ve bought several items from these girls and it is my favourite place to get bags from now! I’ve bought for myself and as gifts and always get compliments about them. My hen party clutches and my wedding beaded clutch were so perfect they made my day extra special with the personalised details that I can keep forever. Nothing is too much for these girls and they are so helpful. They will help you with whatever your ideas are! Now that’s special customer service!
Thanks so much for being amazing as always!
The best of the best !!
I’ve made multiple purchases from the lovely ladies at Hudson Blu and will never stop purchasing from them! From their customer service to the way it’s packaged to the products themselves it’s always top quality service! I’m so thankful I found the company because their weekender bags are my absolute fave ! 😍😍
Beautiful wedding clutch!
Beautiful wedding clutch
Bought a custom wedding bag for my sister. Had sent the company a DM over on Instagram to enquire about colours & they were so helpful with all of my questions! The bag is amazing quality & my sister was over the moon. Highly recommend!!
The perfect bridal accessory
I can't rate Hudsonblu highly enough. They were great from start to finish. Helped me with colour choices and when the product came I was blown away. It's got a real weight to it and you can tell it's made with quality.
Purchased 6 items so far
I’m always a bit sceptical ordering things online as items never turn up like the pictures but i have ordered 6 different items each time they've not let me down and they look amazing, the service was fast, I was kept upto date throughout the process.They also arrive in lovely packaging.
I now have 3 bags, a Toiletry bag and 2 little Toiletry cases.
One of the bags I wanted wasn't on the website but I knew they did them as had seen in a previous pic I got in touch and they were able to do this for me
They have such a good variety and very good communication and customer service skills.
Website is lovely & easy to navigate also.
There’s a bag for everyone for any occasion. I’ll definitely be ordering again soon!
I cannot recommend Hudson Blu enough
I cannot recommend Hudson Blu enough! Their bags are incredible. I have bought so many I've started a little collection. They are fantastic quality made by the kindest girls. I've bought them for friends, my mum and myself! The most gorgeous selection and really affordable prices 🙌🏼
Absolutely perfect 👌
Amazing customer service, absolutely outstanding.
From the simple ordering process, being updated on our order status to the receipt of our perfect products.
We ordered several personalised toiletry bags and a bridal clutch. Each bag is of the highest quality.
We will 100% be using Hudson blu again, and recommending them to our family and friends.
Thank you so much Hudson Blu
Good customer service
Good customer service. I contacted Hudson Blu Designs about a query and the situation was sorted. Thank you Abigail.
Beautiful personalised bags
Ordered 2 beautiful bags from Hudson Blu Designs. 1 being my wedding bag with a beautiful pearl and beaded design. My other for my hen do in the rainbow beaded design. Communication was amazing and my bags were made exactly how I wanted them all personalised with names and wedding date. Thank you xx
Absolute shocking customer service!!
Absolute shocking customer service!!!
Placed and order on the 6th of February and sent emails every day asking for updates as I needed the items for before the 14th….
They decided to email me on the 22nd with some cock & bull story and lame excuses!!
One of them been they work full time jobs and do this as a side job…. I myself run a similar business alsong with working full time 12 hours days but still managed to reply emails, social media messages ect!! It takes 2 minutes to reply to an email & keep customers updated & informed.
They said x8 parcels were lost which we don’t believe in the slightest more like they have over sold the items and couldn’t have the decency to admit there mistake!!! My partner also ordered from these a week later and got the same shocking customer service & supposed lost order.
I would avoid this business like the plague!!
Complaint have been logged with there e-commerce provider ( Shopify) I would suggest all over customer who have had the same experience to do the same…
Customer service was amazing from start…
Customer service was amazing from start to finish. The bag I ordered for my wedding day is so beautiful and will definitely be a lovely addition to the day! Such good quality and so much detail. Couldn’t recommend this company enough x
The most AMAZING customer service
The most AMAZING customer service, the quality of the bag was phenomenal, genuinely amazing small business who go above and beyond, my bag was utterly perfect and something I will treasure forever! Highly, highly recommend.
Amazing quality, great customer service
Ordered a personalised bag (signature collection) came quickly, customer service (Abbie) was really friendly and helpful, amazing quality bag & can really appreciate the craftsmanship. Will deffo be returning again!
Beautiful bag and fantastic customer service
Bag is beautiful! Will be getting another colour for summer! Customer service is amazing too, really quick response time and made an alteration I requested straight away.
I love the bag!
Received my bag today and it’s beautiful. Thank you. Shipment and response to my emails took longer than expected but Abbie explained this was due to them not being back to full operations after Christmas. Lovely business.
The most beautiful bags I've ever owned
Very fast delivery considering it is the week before Christmas (4 day turn around), I ordered a clutch pouch and The Hudson Tote which both are personalised. They are the most beautiful bags I've every brought, I am recommending this company to anyone who will listen. They are for my wedding day so I will be telling everyone where I brought them from!
Good communication when an issue arose…
Good communication when an issue arose with delivery due to postal strike. Very pleased with items ordered. Would throughly recommend
A bag for every occasion
Ive ordered a few bags from Hudson Blu and I’ve never been let down. Every bag is perfect and exactly what you order. Delivery and customer service is always outstanding. There’s a bag for everyone for any occasion. I’ll definitely be ordering again soon!
Excellent service and products
Just received my order and it is absolutely fabulous! I love it so much. I’m always a bit sceptical ordering things online as items never turn up like the pictures but this bag really is as lovely as it is in the pics. Its an ideal work bag as my laptop fits in perfectly. Excellent products and great service. Will definitely be ordering again soon.
I have ordered 3 bags till now from her…
I have ordered 3 bags till now from her and she has been amazing with her customer service ! Love all three bags would definitely order more ! ❤️
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








