HudsonBluDesigns Reviews 73

TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

Have tried ordering a personalised bag for our flower girl and as the wedding was in just over 6 weeks from the order date, I messaged HudsonBlu immediately to ask if this was sufficient time. Just un... See more

Rated 1 out of 5 stars

Ordered a personalised bag for my honeymoon delivery took a little longer but that wasn’t a big issue however when it arrived there are beads missing, ink on the bag, the name is not straight. I could... See more

Rated 5 out of 5 stars

HudsonBlu were so very helpful sharing colour samples with me before ordering and my clutch has now arrived and it is everything I wanted and more! Thank you so much, highly recommend

Rated 5 out of 5 stars

I order 4 small (kids) backpacks personalised ready for back to school. The kids absolutely love their bags and matching pencil cases. The bags were processed quickly and so reasonably priced!... See more

Company details

  1. Fashion Accessories Store

Written by the company

Hudson Blu - Small business based in the UK. At Hudson Blu you get to create and influence your own 'signature style' on pieces you will love, and experience the 'must haves' that we find just for you. We offer a 'personal shopper' approach where you can tailor your chosen item with your own requirements whether colour, initials, name or even a unique design element to create.


Contact info

3.4

Average

TrustScore 3.5 out of 5

73 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Amazing personal customer service!

I’ve bought several items from these girls and it is my favourite place to get bags from now! I’ve bought for myself and as gifts and always get compliments about them. My hen party clutches and my wedding beaded clutch were so perfect they made my day extra special with the personalised details that I can keep forever. Nothing is too much for these girls and they are so helpful. They will help you with whatever your ideas are! Now that’s special customer service!

Thanks so much for being amazing as always!

March 15, 2024
Unprompted review
Rated 5 out of 5 stars

The best of the best !!

I’ve made multiple purchases from the lovely ladies at Hudson Blu and will never stop purchasing from them! From their customer service to the way it’s packaged to the products themselves it’s always top quality service! I’m so thankful I found the company because their weekender bags are my absolute fave ! 😍😍

February 19, 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful wedding clutch!

Beautiful wedding clutch

Bought a custom wedding bag for my sister. Had sent the company a DM over on Instagram to enquire about colours & they were so helpful with all of my questions! The bag is amazing quality & my sister was over the moon. Highly recommend!!

December 2, 2023
Unprompted review
Rated 5 out of 5 stars

The perfect bridal accessory

I can't rate Hudsonblu highly enough. They were great from start to finish. Helped me with colour choices and when the product came I was blown away. It's got a real weight to it and you can tell it's made with quality.

December 27, 2023
Unprompted review
Rated 5 out of 5 stars

Purchased 6 items so far

I’m always a bit sceptical ordering things online as items never turn up like the pictures but i have ordered 6 different items each time they've not let me down and they look amazing, the service was fast, I was kept upto date throughout the process.They also arrive in lovely packaging.

I now have 3 bags, a Toiletry bag and 2 little Toiletry cases.

One of the bags I wanted wasn't on the website but I knew they did them as had seen in a previous pic I got in touch and they were able to do this for me

They have such a good variety and very good communication and customer service skills.

Website is lovely & easy to navigate also.

There’s a bag for everyone for any occasion. I’ll definitely be ordering again soon!

March 20, 2024
Unprompted review
Rated 5 out of 5 stars

I cannot recommend Hudson Blu enough

I cannot recommend Hudson Blu enough! Their bags are incredible. I have bought so many I've started a little collection. They are fantastic quality made by the kindest girls. I've bought them for friends, my mum and myself! The most gorgeous selection and really affordable prices 🙌🏼

January 20, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely perfect 👌

Amazing customer service, absolutely outstanding.

From the simple ordering process, being updated on our order status to the receipt of our perfect products.

We ordered several personalised toiletry bags and a bridal clutch. Each bag is of the highest quality.

We will 100% be using Hudson blu again, and recommending them to our family and friends.

Thank you so much Hudson Blu

March 1, 2024
Unprompted review
Rated 5 out of 5 stars

Good customer service

Good customer service. I contacted Hudson Blu Designs about a query and the situation was sorted. Thank you Abigail.

March 20, 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful personalised bags

Ordered 2 beautiful bags from Hudson Blu Designs. 1 being my wedding bag with a beautiful pearl and beaded design. My other for my hen do in the rainbow beaded design. Communication was amazing and my bags were made exactly how I wanted them all personalised with names and wedding date. Thank you xx

March 1, 2024
Unprompted review
Rated 1 out of 5 stars

Absolute shocking customer service!!

Absolute shocking customer service!!!

Placed and order on the 6th of February and sent emails every day asking for updates as I needed the items for before the 14th….

They decided to email me on the 22nd with some cock & bull story and lame excuses!!

One of them been they work full time jobs and do this as a side job…. I myself run a similar business alsong with working full time 12 hours days but still managed to reply emails, social media messages ect!! It takes 2 minutes to reply to an email & keep customers updated & informed.

They said x8 parcels were lost which we don’t believe in the slightest more like they have over sold the items and couldn’t have the decency to admit there mistake!!! My partner also ordered from these a week later and got the same shocking customer service & supposed lost order.

I would avoid this business like the plague!!

Complaint have been logged with there e-commerce provider ( Shopify) I would suggest all over customer who have had the same experience to do the same…

February 6, 2024
Unprompted review
Rated 5 out of 5 stars

Customer service was amazing from start…

Customer service was amazing from start to finish. The bag I ordered for my wedding day is so beautiful and will definitely be a lovely addition to the day! Such good quality and so much detail. Couldn’t recommend this company enough x

May 22, 2023
Unprompted review
Rated 5 out of 5 stars

The most AMAZING customer service

The most AMAZING customer service, the quality of the bag was phenomenal, genuinely amazing small business who go above and beyond, my bag was utterly perfect and something I will treasure forever! Highly, highly recommend.

April 2, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing quality, great customer service

Ordered a personalised bag (signature collection) came quickly, customer service (Abbie) was really friendly and helpful, amazing quality bag & can really appreciate the craftsmanship. Will deffo be returning again!

January 22, 2023
Unprompted review
Rated 5 out of 5 stars

I love the bag!

Received my bag today and it’s beautiful. Thank you. Shipment and response to my emails took longer than expected but Abbie explained this was due to them not being back to full operations after Christmas. Lovely business.

January 18, 2023
Unprompted review
Rated 5 out of 5 stars

The most beautiful bags I've ever owned

Very fast delivery considering it is the week before Christmas (4 day turn around), I ordered a clutch pouch and The Hudson Tote which both are personalised. They are the most beautiful bags I've every brought, I am recommending this company to anyone who will listen. They are for my wedding day so I will be telling everyone where I brought them from!

December 15, 2022
Unprompted review
Rated 5 out of 5 stars

A bag for every occasion

Ive ordered a few bags from Hudson Blu and I’ve never been let down. Every bag is perfect and exactly what you order. Delivery and customer service is always outstanding. There’s a bag for everyone for any occasion. I’ll definitely be ordering again soon!

December 1, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service and products

Just received my order and it is absolutely fabulous! I love it so much. I’m always a bit sceptical ordering things online as items never turn up like the pictures but this bag really is as lovely as it is in the pics. Its an ideal work bag as my laptop fits in perfectly. Excellent products and great service. Will definitely be ordering again soon.

November 15, 2022
Unprompted review

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