The polishes all came fairly quickly. I did have trouble with two of my colors but I contacted Huella customer service immediately. Their correspondence was fast, polite and very accommodating. The... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Not only does huella beauty have amazing products, they have THE best customer service. I have ordered a few times in the last couple years and I cannot wait to continue using their line. I highly rec... See more
Company replied
Love the polishes. I love that they give indie artists a platform to expose lots of people to their work. Huella has been outstanding in communicating when polishes will ship and sending updates. Over... See more
I have had nail polish sensitivities in the past so I decided to try a less toxic approach. The Huella quick dry topcoat is fabulous. It dries quickly and the shine lasts and lasts. I have gotten so... See more
Company details
Written by the company
Our ethical nail lacquers are a cleaner alternative without sacrificing luxury and HUE. Huella Nail Lacquer is professional nail care that is vegan and cruelty-free.
Contact info
United States
- huellabeauty.com
4.4
Excellent
135 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I love the beautiful polish…
I love the beautiful polish color.Opening the box made me feel truly special, and customer service was incredibly helpful with my questions—they went above and beyond. Thank you!
February 9, 2026
Unprompted review
First time customer and I love it
I was Pleasantly surprised.
I hadn't heard about this brand before.
It went on smoothly and ckean
March 3, 2026
Everything was amazing
Delivery was great and I love the colors. Only thing is that even though I did everything right less than two full days and my right thumb color peeled off.
February 17, 2026
Really disappointed…..
I ordered the base coat as well as the topcoat and four different shades of nail polish. I have tried all of them with the base and topcoats and every single one chipped within 1 to 2 days. I don’t work with my hands so there was no reason for them to have chipped that soon. I am ultimately disappointed with my purchase, especially since it was over $60 worth of nail polish. And of course they don’t accept returns or offer refunds so now I am stuck with this nail polish that is really not usable at all.
February 9, 2026
Reply from Huella
Hello Katie,
Thank you for sharing your feedback with us. We are genuinely sorry to read about your experience, as we want every customer to love their Huella manicure as much as we do. We reached out to you via email last week to try and help resolve the issue and offer some guidance. Could you kindly check your inbox (including your spam folder) for our message from hello@huellabeauty.com? We would love the opportunity to make this right for you.
We look forward to hearing back from you!
Warm regards,
Nicettah
I really love Huella's nail polish
I really love Huella's nail polish. I have tried to cut out the majority of chemicals from my routines, but one thing I will not give up is painting my nails. With this brand, at least it's not as bad as OPI, Revlon, etc.
March 31, 2025
The best nail polishes around
The best nail polishes around! Sooo many pretty colors too!
January 2, 2026
Nailed the sparkle
Nailed the sparkle I was looking for. No need for a top coat. I was dry so fast I can have a life again. No smudges or formaldehyde. A dream come true ✨
December 1, 2025
Love the polishes
Love the polishes. I love that they give indie artists a platform to expose lots of people to their work. Huella has been outstanding in communicating when polishes will ship and sending updates. Overall great experience.
November 28, 2025
What made your experience great
What made your experience great? What is this company doing well? Remember to be honest, helpful, and constructive!
November 21, 2025
Unprompted review
Nail polish remover does not work would…
Nail polish remover does not work would return if I could
October 2, 2025
Very attentive to customer needs and…
Very attentive to customer needs and very responsive.
September 8, 2025
Do not care for your products at all
Do not care for your products at all. The bottle is dumb. Why the shower curtain clear top? Wasteful. I bought three bottles. Now what, are you supposed to collect them. Dumb design. The polish is not glossy. The top coat leaves nails looking dull. The polish was wearing off the tips the next day. Wasted money. Not a quality product.
Saw your response. I used your base coat and your top coat, spent over 50 dollars. I do not think I need tips, suggestions, as you stated. Your products are not good. The top part of the bottle is just extra plastic, which we have too much of already in this world. I think it is wasteful. I will not be ordering again.
August 26, 2025
Reply from Huella
Hi Laura,
Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience didn’t meet your expectations. Our bottle design and packaging are part of our signature brand identity and are shown clearly in all product photos prior to purchase so that our customers can be fully aware of the design before ordering. While many of our customers love and even collect our bottles, we recognize that design preferences vary, and we respect your perspective. We always want our customers to feel excited about their experience, and it’s disappointing to hear this wasn’t the case for you.
Regarding the polish itself, most of our customers enjoy a long-lasting glossy finish, but application techniques, base/top coat pairing, and nail prep can sometimes affect the result. If you’d like, we’d be more than happy to share some tips to help improve wear and shine. We truly value your feedback, as it helps us continue improving both our products and customer experience. Thank you again for giving us a try.
Warm regards,
Nicettah
Fast shipping and beautiful polish!
August 11, 2025
100/10
Not only does huella beauty have amazing products, they have THE best customer service. I have ordered a few times in the last couple years and I cannot wait to continue using their line. I highly recommend purchasing from huella!
July 29, 2025
Reply from Huella
Hello Nam,
Thank you so much for the amazing review! 💖 We’re so happy you love our products and customer service, and it means the world to us to have your continued support over the years. We can’t wait to keep creating shades and products you’ll enjoy!
Warm regards,
Nicettah
Very awesome service
Very awesome service. Easy to place order and receive in quick time
July 31, 2025
Reply from Huella
Hi Brenda,
We’re so happy to hear you had a smooth and speedy experience with us. Knowing you enjoyed both the ordering and delivery process absolutely makes our day and is exactly what we aim for. Thank you for choosing Huella Beauty. We look forward to serving you again soon!
Warm Regards
Nicettah
Chipped Within Hours Despite Base & Top Coat
The red color I purchased is beautiful but very disappointed that it chipped within just a few hours, even after using both the base and top coat.
July 7, 2025
Reply from Huella
Hi Jules,
Thank you so much for taking the time to leave a review, and we're truly sorry to hear about your experience. We’re glad you loved the red shade, but we completely understand how frustrating it must have been to see it chip so quickly. This kind of chipping within a few hours is extremely unusual for our polish, so we’re happy to closely work with you to look into whether it might have been a one-off issue with the specific bottle you received or if something in the application process might have affected the wear.
At Huella Beauty, we take product quality and customer satisfaction very seriously, and we’re committed to making this right. We appreciate your feedback and your patience as we work through this with you.
Warm Regards,
Nicettah
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.