I’m a repeat customer of Huey Outdoors and have purchased several thermals at this point in time. Huey Outdoors customer care is on point with taking the initiative to call me and give me updates on o... See more
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Welcome to Huey Outdoors, the premier destination for all your thermal riflescope and night vision needs. Founded and run by Todd Huey, a renowned expert in the field, our store offers top-of-the-line products that have been personally tested and approved by Todd himself. At Huey Outdoors, we understand the importance of reliable and high-quality equipment when it comes to thermal riflescopes and night vision devices. That's why we take great pride in curating a selection of cutting-edge products from leading manufacturers in the industry. Todd's extensive experience and expertise in hunting hogs for over a decade have given him invaluable insights into the best features and functionalities required for successful night hunting. What sets Huey Outdoors apart is Todd's unparalleled knowledge and reputation in the thermal and night hunting industry. His expertise is highly respected, and he is often sought after by thermal companies for his advice on product development and feature enhancements. When you shop with us, you can be confident that you are getting the most reliable and up-to-date equipment available. Customer satisfaction is our utmost priority at Huey Outdoors, and Todd's commitment to providing exceptional service is unmatched. He personally stands behind every product sold on our site and is readily available to address any questions or concerns you may have. Todd's dedication to ensuring that you make the right choice for your specific needs sets us apart from other retailers. Whether you are a seasoned night hunter or new to thermal riflescopes and night vision devices, Huey Outdoors is your go-to store. We offer a wide range of products to suit various budgets and requirements, ensuring that you find the perfect solution to enhance your hunting experience. From thermal riflescopes with advanced detection capabilities to night vision devices with optimal clarity, our store has it all. Experience the confidence and expertise that come with shopping at Huey Outdoors. We are proud to serve the thermal and night hunting community, providing top-tier products, personalized guidance, and exceptional customer service. Join our growing list of satisfied customers and unlock a new level of success in your night hunting endeavors with the equipment you can trust.
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United States
- hueyoutdoors.com
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Great service
Great service. When you call they answered the phone and all the questions! Costumer service is a big deal for me and they aced it! Every thing they said, they delivered! Would greatly recommend!
It was a very simple process and when…
It was a very simple process and when Todd was not sure about the delivery instructions I requested. Todd personally reached out to me to clarify the delivery process would and what to expect.
Thank you
Great service
Fast delivery, quick responses to my questions. The Rix DBH6 is AWESOME.
This is the third thermal I have…
This is the third thermal I have purchased from Huey, in fact I only know which one I want next due to watching their reviews! Fast shipping and great prices will keep me coming back for my next one as well!
Great service. Fast shipping.
I changed my mind on scopes after i had ordered and was treated great! Love my Leap.
Quick Shipment
Placed order for Leap L6R thermal late afternoon, shipped out next afternoon and received the following day. Packaging was great to help ensure it arrived safe. Thermal works great!!
I had questions before I purchased.
I had questions before I purchased. Sent an email. Fast response! Then actually spoke to Huey Outdoors . Great people to deal with. Fast Free Shipping! No sales tax! I recommend them to anybody looking to purchase thermal optics!
Todd was great
Todd was great , knowledgeable , and friendly
Thank you for your insight and the new scope
I love the image quality
I love the resolution and image quality on the Steiner S35 Gen II thermal scope. It’s deer season here in Alabama so I haven’t used it on a hog hunt yet but I’m looking forward to the total experience. What an awesome deal also for 640 resolution. I trust Todd one hundred percent concerning his feedback and recommendations.
Excellent
Great experience, packaging, quick shipping, tax and shipping covered. I would recommend Huey Outdoors.
Been watching Todd for many years
Been watching Todd for many years. During the Landcruiser days. Will recommend!
Great experience and thank you Todd for…
Great experience and thank you Todd for the call.
Todd was great to talk to and readily…
Todd was great to talk to and readily answered questions. Great experience and wouldn't hesitate to buy from again. Shipping was super fast and order was correct. Completely satisfied with Huey Outdoors.
Don’t buy anything from Huey Outdoors
Don’t buy anything from Huey Outdoors. I received a defective scope and Richard Huey refused to honor his own written return policy! He basically told me to go pound sand! I am now forced to deal directly with AGM. Worst customer service ever!
If it operated properly, I wouldn't want to return it. Below are your written return policy and your actual verbalized policy:
And I just noticed you re-wrote your return policy since my purchase, what a guy! Yeah, I took a screen shot of it. scammer! The words from the screen shot of his original return policy at the time of my purchase "was" as follows:
"We offer a 10 day refund on all products. You may return new, unused and resaleable items for a refund within 10 days of delivery. Product must include all accessories, paperwork, packing material etc. All refunds are subject to a 10% restocking fee unless the product was received inoperable. If the product was received inoperable, we will gladly exchange or fully refund your purchase. You must notify Huey Outdoors within 48 hours of receipt to request a full refund on an inoperable item. Refunds will be paid by cashier's check and my take 7-14 days to process. To request a refund on an item you must request an RMA number. Please include the order number and use the contact form here to request an RMA number. Our refund policy is subject to our inspection of the condition and use of returned items."
YOUR RE-WRITTEN return policy to suit your needs:
excerpt from his e-mail is his "new" return policy:
"We offer a 10 day refund policy on all unopened products. You may return new, unopened, unused, and resalable items for a refund within 10 days of delivery. Product must include all accessories, paperwork, packing material etc. All refunds are subject to a 10% restocking fee unless the product was received inoperable. If the product was received inoperable the manufacture will replace or repair. You must notify Huey Outdoors within 48 hours of receipt to request a full refund on an inoperable item. Refunds will be paid by cashiers check and may take 7-14 days to process. To request a refund on an item you must request an RMA number. Please include the order number and use the contact form here to request an RMA number. Our refund policy is subject to our inspection of the condition and use of returned items."
Publish the truth, you have an unreasonable, unwritten "return policy"

Reply from Huey Outdoors
Good service and fast shipping!
Great product
Great product, great price, spoke with Todd when he returned my call, fast shipping and very good communication.
Outstanding costumer service!!
Outstanding costumer service!!! Helped me out with a shipping issue to make sure recieved my thermal. Appreciate it Huey Outdoors!
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