Huggg Reviews 155

Huggg makes gifting so much easier but equally and most importantly, gives our team a choice. The platform is user friendly and there are so many lovely options to choose from.

Huggg has been fantastic since we launched earlier this year. The set up was really seamless and the portal is super easy to us. Lewis was really great during the launch process

We’ve had a fantastic experience working with this team and couldn’t ask for a better partner. From the outset, their communication has been clear, consistent, and proactive, which makes collaboration smooth and efficient.

They are incredibly supportive, always willing to go the extra mile to ensure everything runs seamlessly, and they genuinely care about the brands they work with. Their professionalism, attention to detail, and positive approach make a real difference day-to-day.

It’s been a pleasure to build this partnership together, and we truly value the relationship. We look forward to continuing to grow and achieve great results together in the future.

I’ve just started using Huggg to send out gifts to our staff and it’s honestly been a breath of fresh air. I was looking for something that would be quick and easy, and this was perfect. The best part for us is the flexibility. I love that our staff get to pick what they want rather than me having to guess.

Their support team is excellent. I had a few questions at the start and they were incredibly responsive and helpful, which feels rare these days! Definitely recommend if you want to take the hassle out of company gifting.

Huggg is a really nice idea - it makes employee recognition and gifting easy and modern, especially for distributed teams. The platform is intuitive and offers a good variety of options, which makes the experience feel personal rather than transactional.

super easy and quick way to send christmas gift vouchers to our whole team. My favourite thing (despite it being easy!) was actually seeing all the lovely notes back from the team thanking us for the gift, it was so lovely and a great touch!

Great platform, very easy to use and the service from Lewis and the customer support rep was great. Having used a few similar platforms in the past, Huggg is really frictionless and doesn't get in the way. The product catalogue growing as well which is great

Bought 1400 vouchers for staff Christmas gift. A pleasure to deal with. Highly attentive service, and very easy to set up from both an admin , and user experience perspective. Huge range of retail partners, minimal clicks, no fuss. Would use again.

Apppalling customer service. I received a christmas gift from a comany we have a contract with. Ordered this gift via Huggg. This order was subsequently despatched (by a third party on Huggg's behalf) however the courier company lied about delvery then subsequently decalred the parcel lost. I recieved no communication about this from the courier, the third party or Huggg. Tried contacting both courier and third party (no response) so contacted Huggg. Had a response from Huggg (Jasmine) to let me know that they would chase and keep me informed. 5 days later i get an email from Huggs support saying all wrapped up, effectively closing the ticket. So much for the chasing this and keeping me informed hey? Thanks Jasmine

My take away... Huggg are not really poeple who are bothered about the recipients of the gift...

I shall be letting our contract colleagues know as I am sure they will be sad to see their customers being let down.

Used Huggg for the first time this week to send vouchers to staff, and it’s been super easy to use. The process is really straightforward - sending the vouchers was quick and hassle-free. Also really like that staff can choose the retailer for their voucher.
The team at Huggg are great — really responsive and they have been super helpful!
Huggg is a great solution for sending vouchers and gifting, and I 100% recommend!

Great experience using Huggg - both from a platform and customer support perspective. The employees also appreciated the choice available.

After struggling to find a colleague gifting platform through Google alone, I explained what I was looking for to ChatGPT and it recommended Huggg. Best advice Chat has ever given me! We've since used the platform to give all our colleagues a little pick me up on Employee Appreciation Day, we use it for all of our recognition scheme prizes, and we're planning something for Christmas too. Our colleagues love it, and it's super easy to use. The support I have received has been fantastic from start to finish.

All the team at Huggg have been very helpful in setting up our account - the vouchers are a hit, and we've had great feedback on how easy the platform is to use. We are really impressed and would definitely recommend!

Had a great experience with Lewis at Huggg who was brilliant at guiding me through the process of setting up and rolling out Huggg vouchers to my colleagues. Would definitely recommend!

Recently launched a company-wide recognition initiative and found Huggg to be the most suitable platform to reward colleagues. Super-friendly and engaging team, easy onboarding process and simple to use software. Very impressed!

Exceptional customer support and a wonderful experience for our employees as a Festive gift. A great choice of quality, delightful gifts that gave people freedom without overwhelm. A really easy user-experience and would absolutely use again.

Won a lovely award at work and was given a £30 voucher to use on Huggg, which ended up being the Pasta Evangelists kit. The main arrived but was missing the side (which was lovely, in all fairness to them), after minimal emails back and fourth they are sending what was missing, and an item as a goodwill gesture which they did not have to offer but is greatly appreciated! Quick resolution and clearly a fantastic team. Thank you :)

My experience with Lewis at Huggg has been amazing! He has been incredibly helpful and has made the whole process smooth and enjoyable. The platform is super user-friendly and I love all of the features!

The Huggg platform is easy to navigate and I can easily search orders via the Voucher History tab. Also, being able to send vouchers in a bulk order was very helpful too.

This platform is fantastic. We have launched it out to the business officially now and it is being so well received. We look forward to a fantastic partnership moving forwards. Shout out to Lewis who was incredible through the onboarding process.