Another fantastic experience at Hugh Rice in Hull. Collected my new Rolex from Kristian who is simply a pleasure to deal with. Cant rate Kristian high enough, he always makes the experience a very s... See more
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Another visit to Hugh Rice in Hull today to collect my new Rolex. On arrival I was met by a female member of staff with a very nice coffee and made very welcome. The handover of my watch was again p... See more
Company replied
From entering the shop the service and professionalism was amazing, the help kindness and patience was excellent. The staff member are simply lovely abd very attentive to your requirements, Jo went a... See more
Company replied
We have been long time customers with Hugh Rice and always had great service. This year we have purchased a few items from them and we have received fantastic service from Nikki (shop manager) and Kr... See more
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Company details
Information provided by various external sources
Hugh Rice the Jewellers was established in 1971 by Hugh. His brother Mike joined him three years later as an apprentice jeweller, and the store remains to this day a family-owned and run business. We at Hugh Rice are immensely proud of our heritage, from humble beginnings as a basement workshop to a chain of thriving high street jewellery stores stocking the most recognisable and loved brands from across the world. We are specialists in diamond jewellery and luxury watches, and always deliver an outstanding level of customer care. Our on-site Service and Design Centre continues to provide bespoke in-house jewellery designs, watch servicing and jewellery repair.
Contact info
PO BOX 614, HU9 9PP, Hull, United Kingdom
- 0800 342 3180
- info@hughrice.co.uk
- hughrice.co.uk
Used Hugh Rice for around 30 years
Used Hugh Rice for around 30 years, always had excellent service.
Staff are very friendly, knowledgeable and professional.
Would recommend to everyone.
November 12, 2024
Unprompted review
Reply from Hugh Rice The Jewellers
Hi, thank you for leaving such lovely feedback, we are really pleased to hear how happy you are shopping with us!
Good personal service & beautiful…
Good personal service & beautiful jewellery
November 11, 2024
Unprompted review
Reply from Hugh Rice The Jewellers
Thank you for such a nice review, it's great to hear how happy you are with our customer service!
Very good service
Very good service. Item came on time and exactly as described. Good price. Would recommend.
October 28, 2024
Reply from Hugh Rice The Jewellers
Brilliant to hear you had a good shopping on-line experience, thank you!
Reply from Hugh Rice The Jewellers
We are really pleased you were happy with the service. Thank you!
Reply from Hugh Rice The Jewellers
Thank you again for your feedback and your purchase. We hope to assist you again in the future.
Exceptional Experience with Hugh Rice Jewellers!
I recently had the pleasure of dealing with Hugh Rice Jewellers, and I cannot express enough how fantastic the experience was. From the moment I reached out about purchasing my Rolex watch, their honesty and integrity stood out. They truly stick to their word, which is a rarity in today’s market.
A special shout-out to Max Rice, who was incredibly kind, friendly, and professional throughout the process. He kept me updated every step of the way, ensuring I was well-informed about the status of my watch. His dedication to customer service made this journey even more special.
I wholeheartedly recommend Hugh Rice Jewellers to anyone in search of quality jewellery and exceptional service. Thank you, Max Rice, for your invaluable assistance—I truly appreciate it!
October 18, 2024
Unprompted review
Reply from Hugh Rice The Jewellers
We are delighted to hear that you had such a wonderful experience in store. We will be sure to pass your lovely comments to Max and the Rolex Team. Thank you so much for your 5* review and for sharing this.
Received the watched in a great package...arrived within 24 hours! Excellent!
The customer support team were exceptionally supportive and diligent on my enquiries and order!
October 8, 2024
Reply from Hugh Rice The Jewellers
Thank you for the fantastic feedback, we are really pleased to hear the team was able to help and how happy you are with the order!
Excellent service
Came across Hugh Rice when looking for a specific watch. Excellent service, quick delivery and good communication. Great watch, very happy customer 👍
September 23, 2024
Reply from Hugh Rice The Jewellers
Thank you for such a nice review, it's great to hear how happy you are with our customer service!
The Rolex assistant was professional
The Rolex assistant was professional, efficient and approachable. The work was completed to a high standard, as we expected and was carried out within the agreed timeframe and at the agreed price point.
October 10, 2024
Unprompted review
Reply from Hugh Rice The Jewellers
That's amazing, a great review thanks you so much.
Excellent service
Finally got my watch and very happy. Shipping was fast and the watch well packaged. I'll be using these guys again for future watch purchases.
October 2, 2024
Unprompted review
Reply from Hugh Rice The Jewellers
Thank you so much for taking the time to leave this great review.
Once again Brilliant service from Hugh…
Once again Brilliant service from Hugh Rice. Ordered Montblanc original refills.
Highly competitive price included P&P and quick delivery. Great friendly service.
September 13, 2024
Unprompted review
Reply from Hugh Rice The Jewellers
Thank you again for your feedback and your purchase. We hope to assist you again in the future.
Absolutely Fabulous
Absolutely Fabulous, quick hassle free transaction, absolutely stunning watch, very helpful friendly staff, will definitely be coming back to this jewelers.
September 16, 2024
Reply from Hugh Rice The Jewellers
Thank you again for your feedback and your purchase. We hope to assist you again in the future.
Great prompt service and very helpful…
Great prompt service and very helpful when responding to questions
September 16, 2024
Reply from Hugh Rice The Jewellers
Thank you for such a positive review, we are glad you are happy with the service!
Excellent customer service.
August 30, 2024
Reply from Hugh Rice The Jewellers
We are really pleased you were happy with the service. Thank you!
Necklace
Emily was extremely helpful and knowledgeable made my wife and I feel at ease I’ll definitely be recommending this store to my friends
August 17, 2024
Unprompted review
Reply from Hugh Rice The Jewellers
I will pass this straight across to the Hull Team and Emily who will love your wonderful comments on your customer experience
Great place to shop
Connie made the experience of buying a watch very enjoyable. The staff are very knowledgeable about the products they sell. Would shop here again.
August 14, 2024
Unprompted review
Reply from Hugh Rice The Jewellers
Thank you for leaving such lovely feedback, we're really pleased to hear how happy you are shopping with us! We will be sure to pass your lovely comments on to Connie
Brilliant experience
I had never visited this store before and I was extremely happy with the service and my experience there. The store was immaculate, the staff friendly, approachable and professional. In particular Emily at the Hull, St Stephens branch. Nothing was too much trouble and she was really patient and amazing with my young daughter who attended with me.
The quality of the products was brilliant and even the management staff assisted to make sure my visit was great and assisted with meeting towards my budget.
This was a brilliant experience and I'd definitely go again and recommend it to anyone else. Thank you!
August 15, 2024
Unprompted review
Reply from Hugh Rice The Jewellers
I will pass this straight across to the Hull Team and Emily, who will love your wonderful comments on your customer experience. Thank you
Reply from Hugh Rice The Jewellers
Thank you for this amazing five-star review!
Great price and very quick delivery
Great price and very quick delivery. The most beautiful watch
August 5, 2024
Reply from Hugh Rice The Jewellers
Pleased you are happy with the product and the service!
Hugh Rice Jewellers is a MUST VISIT shop
Hi, I bought a ring from Hugh Rice. The way they treat their customers is excellent. Nothing was too much trouble and the staff are uber professional.
I'd highly recommend a visit to this shop, amazing value, superb quality and a lovely shopping experience.
August 6, 2024
Unprompted review
Reply from Hugh Rice The Jewellers
We are delighted to hear that you had such a wonderful experience in store. Thank you !
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