I missed out on a discount code and was having problems putting it in the website. I sent and email to their customer service and they refused the difference the next working day. The products are... See more
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See what reviewers are saying
I recently bought the multiple harnesses, leads and collars for two cockapoos!! The quality of products is excellent and wash up really well on 49 degrees. Also bought two white donut beds and they a... See more
I have ordered tweed/ fabric leads and herringbone pattern collars from this brand. My dog's first collar lasted 10 months before I replaced it in February for another H&H collar as the clas... See more
I recently purchased the luxury bark grey dog bed. I accidentally placed a double order. This was quickly rectified and the goods were received later the same day. Excellent service and fast delivery.... See more
Company details
Written by the company
Hugo & Hudson London design and manufacture high quality, fashionable dog accessories. Order direct online, or purchase from a wide range of retailers across the UK. We can ship worldwide. The Hugo & Hudson London dog collections include luxury dog collars, premium dog leads, dog puffer jackets, dog raincoats, luxury dog harnesses, dog bow ties and bandanas, luxury quilted dog jackets and tweed dog accessories.
Contact info
First Floor 85 Great Portland St, W1W 7LT, London, United Kingdom
- 0207 112 8088
- info@hugohudson.co.uk
- hugohudson.co.uk
3.6
Average
958 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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A Great Company and superb Quality
This was my third or forth order from Hugo and Hudson and I am very pleased with the products, the swiftness of delivery and general customer care. Thank you.
Will continue to recommend.
Marilyn.
May 26, 2023
Company very helpful good great quality…
Company very helpful good great quality fit well always willing to change if you order wrong size
May 25, 2023
Bought two collars and two harnesses…
Bought two collars and two harnesses they are fantastic and look so comfortable on our two pooches. I would definitely recommend these to everyone
May 25, 2023
Always a great product at a great price
Always a great product at a great price
Fabulous Company
May 25, 2023
Pure quality products
Pure quality products , exquisite designs, and delivered with 5* service !!
May 25, 2023
Always excellent products and excellent…
Always excellent products and excellent value! 😁
May 24, 2023
Will always get their collars from here!
Great price I clearance section, great quality and quick delivery!
May 24, 2023
Customer Sevice A+
I love the collar I purchased! Somehow it got the wrong tracking number. Customer service assured me that it was on it's way and actually arrived early.
May 24, 2023
Responded very quickly
Responded very quickly, politely and was helpful. Resolved query.
June 6, 2023
Unprompted review
Harnesses well made and arrived on time
May 22, 2023
Great communication and really helpful!!
May 21, 2023
Excellent service!
May 20, 2023
The Easy Harness I ordered was a bit…
The Easy Harness I ordered was a bit snug (despite measuring my dog). Reordered a size up (Hugo & Hudson) sent a code for free postage and it arrived in two days. Refund on returned harness took a bit longer.
These harnesses are great because they don’t have rough webbing that chafes under the front legs.
May 17, 2023
As a busy pet owner
As a busy pet owner, I appreciate a pet supply store that understands my need for convenience. This store not only offers an extensive selection of pet products but also delivers them promptly and reliably.
May 18, 2023
Unprompted review
Great fast delivery brilliant harnesses…
Great fast delivery brilliant harnesses 1 was too big but ordered another smaller one fits great look really good on 3 very smart pups
May 16, 2023
Really beautiful products
Really beautiful products, fantastic quality. Fast delivery, and really helpful customer service, thank you, will 100% buy again & recommend to all.
May 4, 2023
Unprompted review
A few weeks after purchasing a quality…
A few weeks after purchasing a quality dog bed from Hugo & Hudson the bed developed a small fault which caused us to get back in touch with the supplier, and after sending a couple of photos of the small fault they agreed without question to supply a replacement free of charge of course this whole matter was dealt with within 48hrs these are quality products from a quality company and customer service and after sales was fantastic.
May 12, 2023
Unprompted review
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