Hugsandroses Reviews 56

I’d give it 0 stars if I could. Ordered ‘Burn After Writing’ on April 14th, it’s June 14th and I still haven’t received anything. I emailed and said that I didn’t want the book anymore abd that I’d like my money back. I just received an email with my tracking number. 🙄 Scam for sure.

Didn’t want to give it any stars. Like everyone else it seems, same thing happened to me. Ordered the pheromone oil was sent a tiny bottle of orange essential oil. I’m so pissed. Complete scam. Don’t do business with these thieves.

Apparently I’m not the first to experience this... ordered the pure instinct oil and after a month I received regular lemon essential oil. I’ve emailed them three times with NO reply, not even the automated message others have gotten.. scam.

They never gave me the product I ordered and its been two months. I've tried to reach out multiple times with no response, only an automated email that gives me my tracking number. This place is a scam and they'll take your money and you can't do anything about it. Don't order from this iste!

If I could give 0 stars, I would. I ordered 3 little cauldrons and 3 months later I am still waiting. I sent an email to customer service and they said it would take time and I should track my order. I tracked the order and now miraculously it was marked as delivered, yet I have never received my package. Currently still fighting for a refund. DO NOT ORDER FROM THIS COMPANY.

Ordered a cute little book with places to write "what I love about you" and I received a S**** little cheap necklace which I threw out. Hope the people running this site get Covid.

I had ordered 2 bottles of the Pure Instinct oil, however, after waiting almost 2 months, I finally received it. But it was not what I ordered, instead, I received 2 tiny bottles of lemon essential oil. I paid $30CAD for lemon oil.. Complete scam. I wish I read the reviews before ordering. Never order from this website.

This website is a scam. I placed an order a couple of months ago and still haven't received anything... have tried to contact them but I get the same automated reply, don't waste your money!!

I'm here with everyone else who spent money and didn't receive anything. I guess we all learned our lesson.

ZERO STARS

Wish I read the reviews before purchasing from some random online store. Same scenario as everyone else, waited 3 months and no product. Called multiple times, left voicemail, no return call. Emailed customer support, Chris replied an automated response. Every response is the same response - copy & paste. SCAM

If i could give this 0 stars, i would. worst experience ever!! waited 2 months for the “what i love about you” books and they said they were delivered. and i never got them! i then emailed customer service and i immediately got a response from Chris saying that shipping takes a while and “it’ll come eventually” really? it said it was delivered !! DO NOT ORDER FROM HERE EVER!!

This place is a scam. As stated with everyone else, the person "Chris" automatically replies to every email you send, apologizing for the inconvenience and sending out a different tracking site each time to track your order. Luckily didn't spend a lot on this site, just bummed that I got ripped off. Don't purchase anything

I ordered The pure instinct oil, I was told the item was shipped, the tracking number has been saying it’s located in the “outbound sorting center” in China for well over a month, I emailed the company about 5 times and the only reply I’ve received is “your order will come eventually, please use the tracking number” I asked to cancel my order and get a refund and now I have received no reply, today in the mail I received a totally different item, essential lemon oil.... what a joke of a company and a complete scam. I’ll be contacting my bank to file a dispute to get my refund.

I ordered that pheromone perfume and got orange essential oil😭 I mean at least I still got something but bit of a hefty price for fricken essential oil😫😭

ARGHH annoyed is an understatement. Just gave them what for over email. Frikin Chris dude replied when I asked where my order was a month ago and said “international shipping takes a while, please be patient” frick you chris. Piece of shat. SCAM!!!!!!!

Yeah it’s a scam, I never recieved my order either. Don’t be like me, research new websites before spensing your money!

I feel so stupid falling for a scam.

I only lost 20CAD, but I feel so dumb. They are a total scam.

So I ordered the what I love about you book for my partner. I never received shipping info and they never replied to my emails. I finally got a message from the post office saying that my package will arrive today. I received necklaces instead and the receipt info indicated that I ordered necklaces. they’re big scammers. The senders name was so dodgy that I didn’t know how to pronounce it. THIS SITE MUST BE CLOSED DOWN TO AVOID TAKING MONEY FROM HARDWORKING PEOPLE!!!!!!

Starting to feel like this was a total scam. I ordered the “what I love about you” books and even though I received a confirmation email, the product hasn’t arrived and they do not respond at all.

Yeah, so I know everyone’s already said it but, TOTAL SCAM! I got scammed too! I saw them advertise a hello kitty lighter on IG and I ordered it. They sent a confirmation email, but it’s been over a month and no shipping info. When you attempt to contact them/email them, there’s just no response. So unfortunate. Wish I googled before giving them my money.