What a wonderful cabinet! I have a very small kitchen and needed to upgrade the storage cabinet that I've had for several years. The one I bought from Hulala is a beautiful, real wood cabinet with s... See more
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The style and selections were modern and trendy. It was a matter of selecting what fit the lifestyle, need, and vibe of the room. I received my desk within 10 days and once unpacked and put together,... See more
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The table is GORGEOUS! No one can believe the price or that it had to be assembled! I measured and it fits my the space perfectly. I mistakenly used the wrong shipping address and Customer Care interv... See more
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Loved the burnt orange sectional so much that I got the gray one for another room! It’s perfect! It’s a slightly bluish grey which is exactly what I wanted! Fast shipping, great customer service, took... See more
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Company details
- Furniture Store
- Bedroom Furniture Store
- Furniture Manufacturer
- Living Room Furniture Store
- Office Furniture Store
- Sofa Store
Written by the company
HULALA HOME is a furniture brand committed to creating adaptive, caring, and enduring living solutions. From the first design sketch to the meticulous craftsmanship in detail, every piece is made with real homes and real lives in mind. Thoughtfully engineered, our furniture flexes with changing layouts, growing families, and multi-purpose spaces, bringing lasting comfort, warmth, and ease to everyday living. With warehouses in the US, Canada, the UK, France, and Japan, we provide fast, reliable delivery and attentive service. Whether you’re creating a cozy corner, a flexible home office, or a living room that grows with your family, furniture becomes a living companion: adaptable, caring, and made to endure.
Contact info
1401 E Hattie St, Fort Worth, 76104, Texas, United States
- +1 （833）324-2464
- hello@hulalahome.com
- hulalahome.com
4.3
Excellent
840 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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High quality at a reasonable price
bought a desk, very solid design and very heavy. Great quality...
July 3, 2026
Reply from Hulala Home
Hi Frank,
Thank you so much for your fantastic review! We’re thrilled to hear you’re satisfied with the solid, sturdy desk and think it offers great quality at a fair price. It means a lot to our team that you love your purchase.
Sincerely,
The Customer Service Team at Hulala Home
Beautiful Desk ~ Drawer is Dysfunctional
Beautiful desk that came on time but the left drawer doesn’t work properly and neither does the middle drawer. Been a lot of back and forth with support to prove it doesn’t work properly and still no final solution to get it right. Very frustrating considering how much money I paid.
June 28, 2026
Reply from Hulala Home
Hi Allison,
We’re glad your desk arrived on schedule and you love its appearance, but we’re truly sorry the left and middle drawers malfunction and that you’ve gone through tedious back-and-forth communications without a final resolution. It’s totally reasonable to feel frustrated after spending so much on this desk.
Our specialist is following up on your case continuously. Once we fully confirm the drawer issues, we will provide you with the most suitable solution immediately.
Sincerely,
The Customer Service Team at Hulala Home
I received an immediate response to claim
I received an immediate response to issue with damage to my office chair. Very satisfied with the resolution from the customer service team.
July 4, 2026
Reply from Hulala Home
Hi Roger,
Thank you so much for your kind words! We’re glad our team replied promptly to your office chair damage issue and delivered a satisfying solution for you. Your positive feedback motivates us to keep offering reliable support to every customer.
Sincerely,
The Customer Service Team at Hulala Home
Reply from Hulala Home
Dear customer,
Thank you for your sweet review! We’re so happy these end tables look just as beautiful in real life as they do online. Hope they bring you lots of joy!
Sincerely,
The Customer Service Team at Hulala Home
Outstanding Customer Service
The chair I wanted was out of stock but customer service located it and sent it in record time.
June 26, 2026
Reply from Hulala Home
Hi Diane,
We really appreciate your praise for our customer service! We were glad to track down your out-of-stock chair and get it shipped to you swiftly. It’s our pleasure to help you get the furniture you love.
Sincerely,
The Customer Service Team at Hulala Home
Awesome results!
The customer support was pretty amazing. Very attention to detail, quick response time, and very friendly. I have already recommended the company to colleagues and other teleworking groups for the State of Montana.
Thank you for also shopping for me when I asked about a certain accommodation that I was looking for with my desk purchase.
June 25, 2026
Reply from Hulala Home
Dear customer,
Your kind compliment truly made our whole team’s day! It means so much that you found our support attentive, fast and warm. We were happy to help find the suitable desk setup you needed, and we’re incredibly honored that you’ve recommended us to your colleagues and remote working groups across Montana. Thank you again for your trust and support!
Sincerely,
The Customer Service Team at Hulala Home
Reply from Hulala Home
Hi Juan,
We sincerely apologize that your order hasn’t arrived yet. We fully understand how inconvenient this waiting is for you.
Our dedicated agent is looking into your shipment status right now and will follow up closely to resolve the delivery issue as quickly as we can. We will reach out to you promptly once we get any new updates.
Sincerely,
The Customer Service Team at Hulala Home
Reply from Hulala Home
Hi Anna,
Thank you for your lovely compliment! We’re thrilled to hear you love our well-crafted furniture and find assembly effortless. We hope it brings you lasting comfort and beauty in your space.
Sincerely,
The Customer Service Team at Hulala Home
Communication is poor
Communication is poor. I still haven't received my order and no one seems to know where it is. I feel like I'm talking to AI and not a real person.
July 2, 2026
Reply from Hulala Home
Hi Laura,
We sincerely apologize for the lack of communication and your confusion over your order status. We’ve tracked down the latest logistics update for you: your package is scheduled to arrive at the final mile facility on July 17. Once our White Glove team receives the goods, they will contact you within around one week to schedule your in-home delivery and assembly appointment. The estimated arrival date at your address is July 23. Please kindly keep your phone line open so our team can easily reach you to lock in a suitable delivery time. A dedicated specialist is assigned to monitor your shipment closely. We will continuously follow up on every progress update and reach out to you right away with any new information the moment we receive it. Rest assured we won’t leave you waiting without updates.
Sincerely,
The Customer Service Team at Hulala Home
Reply from Hulala Home
Dear customer,
We really appreciate you taking the time to leave such positive feedback about our product quality and service. Every compliment encourages our team to keep improving, and we’re glad we could deliver a satisfying shopping experience for you!
Sincerely,
The Customer Service Team at Hulala Home
Just what I wanted
I absolutely adore the nightstand for our Guestroom. My husband appreciates no major assembly. It’s a feminine style for our guests and I would definitely recommend it!
July 2, 2026
Reply from Hulala Home
Hi there,
We’re overjoyed this nightstand turned out exactly what you hoped for your guest room! It’s wonderful to hear both you love its delicate style and your husband is relieved by the simple assembly. Thank you so much for your warm recommendation, we truly appreciate your kind words.
Sincerely,
The Customer Service Team at Hulala Home
The nightstand is pretty but the…
The nightstand is pretty but the drawers are so shallow and the top drawer doesn’t slide well. We were going to order the matching dresser but I don’t trust the drawer size.
June 30, 2026
Reply from Hulala Home
Hi Lindsay,
We’re sorry the nightstand drawers are shallow and the top one slides roughly, and we totally get your hesitation to buy the matching dresser. A dedicated agent will follow up with you shortly to resolve this issue as soon as we can.
Sincerely,
The Customer Service Team at Hulala Home
Reply from Hulala Home
Hi Debbie,
Thank you so much for your wonderful words! We’re overjoyed to hear how well-crafted your work table is and that you’re absolutely fond of it. It means everything to us that our furniture brings you joy.
Sincerely,
The Customer Service Team at Hulala Home
Poor quality for the price
Tried to purchase multiple items together but none of the items were ever in stock all at the same time. If one restocked, another would be out, and over and over again. While I was waiting for restock, the prices were increased. So instead of waiting any longer, I purchased one of the items that was available.
The item shipped quickly and was packaged very well. But the description of the item was not accurate, and the quality was not as good as I expected for the price. The color/staining was unevenly applied and the wood was actually different color on portions of the item. There are areas where the wood or veneer is chipped or splintered, not as a result of any damage sustained during shipping but just because of poor workmanship.
The fact that the other pieces I wanted were out of stock is a blessing in disguise, because now I won’t be spending the money to order them.
July 1, 2026
Reply from Hulala Home
Hi Julie,
We are sincerely sorry to hear about all the frustrating issues you’ve encountered throughout your shopping process, and we take full responsibility for your disappointing experience.
We feel terrible that the matching furniture pieces you wanted were never fully in stock at the same time, alongside unexpected price hikes while you waited for restocks. We also deeply regret that the item you finally received fails to match its online description, with uneven staining, inconsistent wood tones, chipped veneer and splintered surfaces caused by subpar craftsmanship—none of these flaws should have left our warehouse.
A dedicated agent has been assigned to your case. They will look into every detail of your concerns thoroughly and offer you the most suitable resolution as quickly as possible.
Sincerely,
The Customer Service Team at Hulala Home
Absolutely love the standing desk with…
Absolutely love the standing desk with rotating side table. Putting the desk together was not easy. Bags of nuts bolts and other installation items were mislabeled. Instructions for swapping which side the rotating table were on were not sufficient. The installation took 3 hours.
I love the desk but the directions and mislabeling of items was very frustrating
June 24, 2026
Reply from Hulala Home
Hi Margaret,
Thank you so much for your honest feedback and we’re thrilled you love your standing desk with rotating side table overall. We’re truly sorry the assembly process brought you so much frustration. It must have been exhausting spending 3 hours putting it together due to mislabeled hardware bags and unclear instructions for switching the rotating side table position. We’ve reached out to you to gather full details of this issue. Your valuable comments will be passed to our relevant teams immediately. We’ll push them to continuously improve product structure, hardware labeling and assembly guides to simplify installation for all customers moving forward.
Sincerely,
The Customer Service Team at Hulala Home
The desk quality is beautiful
The desk quality is beautiful. The assembly was very easy because the desk was in 3 pieces. Gorgeous finish! I love it.
June 30, 2026
Reply from Hulala Home
Hi Stacey,
We’re absolutely delighted to read your lovely feedback! It’s such a pleasure knowing you adore the premium build and stunning finish of your desk. Hope this lovely desk serves you well for a long time.
Sincerely,
The Customer Service Team at Hulala Home
The delivery was set up five times
The delivery was set up five times. I waited day after day for FedEx to deliver. It was supposed to be delivered inside only but was left outside. The chair is perfect. I paid extra for the inside delivery. Will I be reimbursed for that? Thank you. Helen Finkelmann, 313-212-3104
July 1, 2026
Reply from Hulala Home
Hi Helen,
We’re truly sorry you went through such a frustrating delivery experience. It’s disappointing to hear you scheduled delivery five times and waited repeatedly, only to have your chair left outdoors even though you expected indoor drop-off. After checking your order record, we found you did not purchase our in-home inside delivery service. Your shipment was arranged under our standard Doorway Drop-Off service as default.
However, we completely understand your confusion and dissatisfaction. Our dedicated specialist will reach out to you shortly to clarify details and sort out any misunderstandings to help resolve this matter properly. Please feel free to get in touch with our support team anytime if you have further concerns in the meantime. We’re glad to know the chair itself meets your expectations and hope we can make this right for you soon.
Sincerely,
The Customer Service Team at Hulala Home
Advertised a product that is out of…
Advertised a product that is out of stock and I've yet to get my requested refund.
June 30, 2026
Reply from Hulala Home
Hi Melissa,
We are truly terribly sorry for the frustrating situation you’ve encountered. Your refund has been fully processed on July 13th. Funds typically take 3 to 5 business days to return to your original payment method, and the exact timeline varies based on your bank’s internal processing schedule.
We deeply regret all the inconvenience and stress this has caused you. Please don’t hesitate to reach out if you don’t see the refund credited after the estimated timeframe.
Sincerely,
The Customer Service Team at Hulala Home
Hearing and confirming my purchase…
Hearing and confirming my purchase immediately was good. But, I have not heard anything from you regarding when I can expect the product to be ready and delivered.
June 27, 2026
Reply from Hulala Home
Hi Sharron,
We appreciate your positive feedback on our prompt order confirmation. We sincerely apologize for the lack of updates on your product preparation and delivery timeline, which has left you waiting with uncertainty.Our team is now coordinating with the relevant department to check the latest status of your order. Please rest assured that we will reach out to you immediately once your item is ready to ship.
Sincerely,
The Customer Service Team at Hulala Home
how can i rate an item that hasnt come in
rate an item that hasnt come in? i ordered it 6/25.
i am writing this on 7/13 with a status of "no updates" .
June 25, 2026
Reply from Hulala Home
Hi Traci,
We fully understand it’s difficult for you to leave a complete review when your item hasn’t arrived yet, and we’re truly sorry you’ve waited so long since placing your order on June 25th without any new tracking updates up until July 13th.
Your package is still in transit. We’ve been pressing our carrier repeatedly to prioritize your delivery and closely monitoring the shipment progress. We will notify you right away as soon as we receive any new updates.
Sincerely,
The Customer Service Team at Hulala Home
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