Good value if you buy the package with 3 jars, and fast delivery — at least based on the purchase I’ve made so far. What lowers the rating is the complete lack of response via email. I’ve emailed... See more
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See what reviewers are saying
It just changed my daily life. All my functions in general, fisical and mental, are much better. I’m almost 62 years old and I still have a very busy job and a heavy schedule, and I have arthritis and... See more
Could have been more stars! I'vr been using the product since a while now, still satisfied with the quality, unfortunately communication thru "Wats Up" seems toi much for thr company that you don't g... See more
Just WOW! My friend introduced me to micro dosing over Christmas by giving me some of hers, I've since ordered and received my starter pack, I'm so blown away by the positive effects micro dosing has... See more
Company replied
Company details
Written by the company
Premium Mushroom Extracts to boost your mood, sleep, productivity, and creativity. Our mushroom extracts are selected and produced carefully and contain high concentrations of active ingredients. Unleash your full potential!
Contact info
Brouwersgracht 238-4, 1013HE, Amsterdam, Netherlands
- hello@human-pro.com
- human-pro.com
Breach of guidelines
Reply from Human Pro
Diogo thanks for the review, enjoy your journey
Reply from Human Pro
Thanks Goran, appreciate the kind words!
Showed a 20% discount for the 4…
Showed a 20% discount for the 4 mushroom bundle when buying a sub but it didn't apply when selected. When I spoke to them via chat they said they are not providing a discount as the product is already discounted, which is not what the site advertises.
If they can't get their shop tech right why should I trust them to produce something I will put in my body? Maybe I am wrong but I suspect it's just one more supplement company with great marketing and not much else.
May 21, 2024
Unprompted review
Reply from Human Pro
Hey Myles, thanks for your feedback. I understand it might look confusing, however, the 20% discount is applied to the subscription product. It's just that the normal bundle is also discounted at the moment - which gives you both a 20% discount on the subscription variant and the normal variant.
We do understand your remark regarding the confusion and we're currently working on redesigning our subscription offering - which we hope to present in the coming two months.
If there is anything else I can help you with, you can always reach us at hello@human-pro.com
It’s doesn’t work 😣
April 17, 2024
Reply from Human Pro
Hey Mihail, we appreciate your feedback. We are always on the lookout to improve our customer experience so thanks for that.
Here is an article that might be interesting for you to read: https://human-pro.com/how-do-i-know-if-functional-mushrooms-are-working/
We can always go into more detail if you'd like, just send an email to hello@human-pro.com and we'll get back to you.
Amazing supplement
Fulfilled the expectations and provide the energy and focus that I needed
March 14, 2024
Reply from Human Pro
Great to hear Felipe and thanks for the feedback! We really appreciate it
Receiving my product on auto-ship is…
Receiving my product on auto-ship is perfect timing. Great sleep and better function during the day.
March 18, 2024
Reply from Human Pro
Thanks a lot for the feedback and happy to hear that you love our subscription service. If there is anything you'd love to see different please let us know on hello@human-pro.com - we strive to always improve our customers user experience
could not trust this website!
could not trust this website, the payment process was very "confusing".
I tried to buy: 1x Pure Focus subscription. - 1 PACK: € 55,99 / month + 1x Lion's Mane subscription. - 3 PACK: € 88,78 every 3 months
Total: 144,77 EUR, right?
well... it seems is not! we start with "FREE Shipping" which disappears once you select your country! I'm from Spain and here is the surprise:
* Regular Correos Express delivery (Track & Trace | 1 - 2 workdays): € 8,31!!
Furthermore, this is the ONLY website I found that charges a "Credit card fee" € 3,98!!
WOW! is it even legal? Nope! ;)
Then it shows Total € 157,06 (includes € 14,61 VAT)
But, I did not dare to put my CC information, as just right below the "final total" they listed multiple additional variable charges (shipping and cc fees) which seemed to be applied individually to each product... then... +12EUR per product??
that got me lost...
Any possibility that the "free shipping" and the CC fees can be explained???
BR,
April 14, 2024
Unprompted review
Reply from Human Pro
Hi Carlos, sorry to hear that the payment process was confusing. We do offer free shipping for orders above €40,- in The Netherlands, and €150,- worldwide. It seems that you were just a few Euros off the €150,- mark. By adding one more product your subscription would automatically have free shipping.
The reason the checkout displayed different shipping prices, is that you tried to place an order with two different intervals: with the Pure Focus you wanted to receive 1 product every month, while with Lion's Mane you wanted to receive 3 products every 3 months.
Because of the difference in interval, you'd place two subscription orders with each individual shipping cost involved. If you want to combine those in the same subscription we suggest checking out the 3-month 3-pack Lion's Mane subscription and then adding the Pure Focus as a once-off to your subscription after checking out (you can do so by logging into your account and adding once off products to your subscription).
If you need help with that you can always reach out through our support channels, either Whatsapp or Email!
Have a great day
didn't work for me
didn't work for me, i try 1 full month and didn't feel something. waste of money...
i'm disappointed with this brand
November 13, 2023
Reply from Human Pro
Sorry to hear that Mario - I'd suggest reaching out to our support team or having a look in our Facebook or Discord community. There is a goldmine of information that can help you reach your goals
2 orders never arrived
I tried to order from them twice and their shipments never arrived. The company uses unreliable courier services, and the customer service is a essentially a bot.
February 26, 2024
Unprompted review
Reply from Human Pro
Sorry to hear that Stephanie! We have a delivery guarantee within the EU which means that you always get your order or money back - no questions asked. Our support team is generally praised for their human approach as we respond to each ticket manually and with care and don't use bots or AI
Great product and company
Great customer service, as promised deliveries, good quality product that visibly improved my daily life
December 13, 2023
Reply from Human Pro
Thanks Damian - great to hear that we could play a role in improving your daily life
Reply from Human Pro
Thanks a lot Laurent, means everything to us
Had thought it was a good reliable…
Had thought it was a good reliable company bought a range of products but my last 2 orders were bad. A grow box that pyscbilin wasn't present and my last order has still not been delivered. Customer service reply was we do not ship to Ireland daily. Unlucky
December 11, 2023
Unprompted review
Reply from Human Pro
Have you received your order int he end Jerimiah? Sorry to hear that it took longer than normal. December is quite a hectic month for our delivery partners and we had some delays due to bad weather (the ferry with our packages could not make the cross to Ireland that week). Hopefully, you've been helped by our team by now, if not, please reach out! We have a delivery guarantee with in the EU which means you always get your product or money back - no questions asked
Reply from Human Pro
Thanks Aleksandra - perfect !
Since my first order over a year and a…
Since my first order over a year and a half ago, I have had continued great experiences both with the product itself and the customer service responses. It’s a very trustworthy company for any doubters out there and it’s refreshing to get a prompt and personal response to any queries during and after the order. They support you all the way! You can shop with confidence here ✌🏻
November 30, 2023
Unprompted review
Reply from Human Pro
Thanks Paul - kind words, it means everything to us
Great Product
The efficient process and prompt delivery service...
Very good product I've noticed a difference to my cognitive function
Memory , sharpness no brain fog
Paul
October 12, 2023
Reply from Human Pro
Thanks Paul, great to hear your brain fog is gone. Keep up the good work!
Couldn’t be better
I have had, and am still receiving thoroughly excellent customer service. I have bought the Microdosing and am feeling great benefits from it. Furthermore I have also then purchased the growth kit and received excellent customer service when I had an issue with my product.
No robots but real humans talking to you and you can sense the will of creating a good business based on good values. Thank you 👍🏼
November 3, 2023
Unprompted review
Reply from Human Pro
Thanks David, We've shared your review with our Customer Support team. Appreciate the feedback
Apart from offering loads of…
Apart from offering loads of information (courses, articles, etc) the team quickly responds all your answers. Very kind people.
November 3, 2023
Unprompted review
Reply from Human Pro
Happy to see that our effort pays off! Thanks Ana
Avoid this company
Avoid this company. TWICE they told me I was getting a refund and still nothing and its been a week. They have even stopped replying to emails, so I do not trust them.
October 16, 2023
Unprompted review
Reply from Human Pro
Hey Nic, sorry to hear you had to wait for your refund. As far as we can see you received the transaction on your end on the day you left this review. Sometimes these transactions can take a while to process
Excellent experience with this customer…
Excellent experience with this customer service and their products. Recommend!
October 6, 2023
Unprompted review
Reply from Human Pro
Thanks for the kind words Goncalo!
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