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HUMANTRA Reviews 

1,836
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 1,821 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its effectiveness in providing hydration, increased energy, and overall well-being. Many people highlight the excellent taste and variety of flavors, finding them refreshing and easy to drink. The convenient individual sachets and quick dissolution are also frequently appreciated. Reviewers often commend the fast and reliable delivery service, alongside the amazing and helpful customer support that promptly resolves inquiries. However, some customers experienced issues with order fulfillment, reporting that their deliveries were not received or arrived damaged. A few other people also felt that certain flavors were too sweet for their preference, or not as appealing as other options available.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many finding the electrolyte product easy to use,... See more

Quality

Reviewers mention positive feedback about quality, with many considering the electrolytes to be the best on... See more

Delivery service

Users describe positive interactions with delivery service, consistently praising the super fast and quick... See more

Order

People report positive experiences with order, highlighting the ease of the ordering process and the swift... See more

Customer service

Customers consistently note positive experiences with customer service, often describing it as first-class,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fast delivery, great flavours to choose. The lime flavour was very refreshing. The berries flavour wasn't bad either. The individual sachets was so convenient. The sachets was easy to tear open. No sc... See more

Company replied

Rated 5 out of 5 stars

I saw your blog on Instagram and the opinion of the female scientist. I've had treatment for hepatitis C which is clear. My work is airside at Heathrow for BA, so quite physical and have suffered f... See more

Company replied

Rated 5 out of 5 stars

I love humantra they are very generous they gave a free water bottle with our order and the new mango flavour tastes heavenly i took it straight away and chugged it so much. I also read the chief's ca... See more

Rated 5 out of 5 stars

You are the most expensive company but on receiving order promptly, we are both drinking a sachet per day and have already noticed the difference. Thank you for for putting our system on track. Well... See more

Company replied


Company details

  1. Vitamin and Supplements Store

Written by the company

The Humantra Difference - Keeping your body properly hydrated is one of the most important things you can do for your health. After realising that most electrolyte formulas are loaded with sugar and gut-disrupting artificial ingredients, and only contain a few of the 6 essential electrolytes, we set out to create a best-in-class electrolyte powder that also tastes amazing. Zero Sugar, Clean, Complete, and Effective - Our plant-based, sugar-free electrolyte drink mix with all 6 essential electrolytes and 100% natural ingredients.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.6

All reviews

(1,836)

1,826 reviews in the last 12 months

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Rated 5 out of 5 stars

I love the product itself

I love the product itself. It's the quality of the product that keeps me hydrated all throughout and it is refreshing that wants you to drink more!

July 16, 2026
Unprompted review
Rated 3 out of 5 stars

Pineapple is too sickly for me

The Pineapple is too sickly for me and the Mango is not as good as the Hydrava one, so will be switching my subscription to the 4 flavours I love:- Elderberry, Lychee, Berry Pomegranate and Himalayan Lime

July 9, 2026
HUMANTRA logo

Reply from HUMANTRA

Hi Debbie,

Thank you so much for taking the time to share your feedback with us.

We completely understand that taste is very personal, and we're sorry that Pineapple and Mango weren't quite the right fit for you. We'd recommend mixing each sachet with 750ml–1L of water, depending on how light or strong you prefer the flavour.

We're really grateful that you're still enjoying Elderberry, Lychee, Berry Pomegranate, and Himalayan Lime, and we truly appreciate you continuing your Humantra journey with those favourites 🩵

Our Customer Happiness team has also sent you an email to support you further, and we hope you'll have a chance to reply when it's convenient.

Kindly,
Humantra Team

Rated 4 out of 5 stars

Found them rather too sweet for my…

Found them rather too sweet for my taste but I can just about manage the Himalayan Lime if very well diluted.

July 6, 2026
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Reply from HUMANTRA

Hi! Thank you so much for your review! 🩵

We're glad you've found a way to enjoy the Himalayan Lime. If you prefer a lighter flavour, we'd definitely recommend mixing one sachet with around 1L of water.

Thanks again for your feedback and support!

Kindly,
Humantra Team

Rated 5 out of 5 stars

Highly recommended

Here’s a warm, authentic review you could post:

I’ve been using Humantra for a short while now, and I’ve genuinely noticed a difference. I seem to have much more energy throughout the day, I feel more lively, and I’m sleeping much better at night too.

It mixes easily, tastes great, and has become part of my daily routine. Everyone’s experience will be different, but for me it’s been a really positive addition, and I’m so glad I gave it a try. Highly recommend!

July 6, 2026
Rated 5 out of 5 stars

Taste lovely chose the lycee

Taste lovely chose the lycee. Will definitely order again.

July 6, 2026
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Reply from HUMANTRA

Hi Gary, thank you so much for your wonderful feedback! We're absolutely delighted to hear that you loved the lychee flavor 🩵

Kindly,
Humantra Team

Rated 5 out of 5 stars

Amazing products always recommend

Amazing products always recommend

July 6, 2026
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Reply from HUMANTRA

Hi Jessica, we are so happy to hear that you love Humantra and recommend them. Thank you for your positive feedback! 🩵

Kindly,
Humantra Team

Rated 1 out of 5 stars

The package arrived badly damaged

The package arrived badly damaged, trying to get a replacement is a joke!

July 6, 2026
HUMANTRA logo

Reply from HUMANTRA

Hi Debbie,

We're sincerely sorry that your order arrived damaged and for the frustration caused while trying to arrange a replacement. We completely understand how disappointing that must have been.

We've raised this with our team to understand what happened here and help prevent it from happening again. Our Customer Happiness team has also just sent you an email to support you further, and we hope you'll be able to reply when you have a moment so we can make this right.

Have a great day and speak soon 🩵

Kind regards,
Humantra Team

Rated 4 out of 5 stars

Excellent just find a whole sachet too…

Excellent just find a whole sachet too sweet.

July 6, 2026
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Reply from HUMANTRA

Hi Mel,

Thank you so much for your review! 🩵 Taste is very personal, but we'd recommend mixing one sachet with around 1L of water instead of 500–750ml. Many of our customers find it gives a lighter, more refreshing flavour.

Thanks again for your feedback and support!

Kindly,
Humantra Team

Rated 1 out of 5 stars
HUMANTRA logo

Reply from HUMANTRA

Hi Gillian,

We're so sorry your order hasn't arrived yet. We completely understand that you were looking forward to trying your Humantra, and we apologise for the delay.

For UK orders, we typically aim to deliver within 3–5 working days. While your order is still within that timeframe, we completely understand that the wait can feel longer when you're looking forward to receiving it.

To help move things along, I've already chased this with our fulfilment team on your behalf, and our Customer Happiness team has also sent you an email to provide further support.

We'll continue to keep a close eye on your order and do everything we can to get it to you as soon as possible.

Kind regards,
Humantra Team

Rated 5 out of 5 stars

Very satisfied

Order arrived very quickly. Delicious tastes. Very happy with product.

July 6, 2026
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Reply from HUMANTRA

Hi Kathy, we're so happy to hear your order arrived quickly and that you're enjoying the flavours! Thanks for your positive feedback 🩵

Kindly,
Humantra Team

Rated 5 out of 5 stars
HUMANTRA logo

Reply from HUMANTRA

Hey Jackie, we're happy to hear you're enjoying our Black Cherry. Thank you for your positive review! We really appreciate it 🩵

Kindly,
Humantra Team

Rated 5 out of 5 stars

I was very sceptical at first as I have…

I was very sceptical at first as I have tried various drinks claiming to be the best, but having tried Humantra my head was swayed. The beautiful 2 flavours I tried were Pineapple and Black Cherry. Both of them are so flavoursome. I think I might try them all eventually, then I will choose my favourite 😍

July 8, 2026
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Reply from HUMANTRA

Hey, thank you so much for your wonderful review! 🩵 We're so happy Humantra exceeded your expectations. Pineapple and Black Cherry are fantastic choices! We hope you enjoy trying the rest of the flavours to find your favourite!

Kindly,
Humantra Team

Rated 2 out of 5 stars

I had the pineapple one in my…

I had the pineapple one in my hydration vest on Sunday as it was a hot 10k. After finishing I had a sticky mess on my arm which had obviously leaked from my bottle, I thought the pineapple was sweet plus I was concerned how much sugar or natural sugars are in the sachet as my arm was so sticky.

July 8, 2026
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Reply from HUMANTRA

Hi Denise,

Thank you for taking the time to share your feedback, and congratulations on completing your 10k! 🩵

Just to reassure you: Humantra contains zero sugar — we use plant-derived stevia for a balanced sweetness. If a bottle leaks and the water evaporates, the remaining ingredients can leave a sticky residue even though there's no sugar in the formula. That's likely what happened here!

Sorry to hear the Pineapple was a bit sweet for you too. We'd suggest to try mixing it with 1L of water for a lighter flavour.

I can also see our Customer Happiness team has emailed you. Please reply when you have a moment as we'd love to help make this right.

Kindly,
Humantra Team

Rated 5 out of 5 stars

Everything great...tasty and…

Everything great...tasty and refreshing, and loads of flavours to choose from.
Have ordered more!

July 4, 2026
HUMANTRA logo

Reply from HUMANTRA

Hey, this was so lovely to read 🩵 Thank you for your review!

Kindly,
Humantra Team

Rated 5 out of 5 stars

Quick delivery

Quick delivery

July 8, 2026
HUMANTRA logo

Reply from HUMANTRA

Hey, thank you for your positive review! We really appreciate it 🩵

Kindly,
Humantra Team

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