Banner for HUMANTRA

HUMANTRA Reviews 

1,838
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,821 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its effectiveness in providing hydration, increased energy, and overall well-being. Many people highlight the excellent taste and variety of flavors, finding them refreshing and easy to drink. The convenient individual sachets and quick dissolution are also frequently appreciated. Reviewers often commend the fast and reliable delivery service, alongside the amazing and helpful customer support that promptly resolves inquiries. However, some customers experienced issues with order fulfillment, reporting that their deliveries were not received or arrived damaged. A few other people also felt that certain flavors were too sweet for their preference, or not as appealing as other options available.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many finding the electrolyte product easy to use,... See more

Quality

Reviewers mention positive feedback about quality, with many considering the electrolytes to be the best on... See more

Delivery service

Users describe positive interactions with delivery service, consistently praising the super fast and quick... See more

Order

People report positive experiences with order, highlighting the ease of the ordering process and the swift... See more

Customer service

Customers consistently note positive experiences with customer service, often describing it as first-class,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fast delivery, great flavours to choose. The lime flavour was very refreshing. The berries flavour wasn't bad either. The individual sachets was so convenient. The sachets was easy to tear open. No sc... See more

Company replied

Rated 5 out of 5 stars

I saw your blog on Instagram and the opinion of the female scientist. I've had treatment for hepatitis C which is clear. My work is airside at Heathrow for BA, so quite physical and have suffered f... See more

Company replied

Rated 5 out of 5 stars

I love humantra they are very generous they gave a free water bottle with our order and the new mango flavour tastes heavenly i took it straight away and chugged it so much. I also read the chief's ca... See more

Rated 5 out of 5 stars

You are the most expensive company but on receiving order promptly, we are both drinking a sachet per day and have already noticed the difference. Thank you for for putting our system on track. Well... See more

Company replied


Company details

  1. Vitamin and Supplements Store

Written by the company

The Humantra Difference - Keeping your body properly hydrated is one of the most important things you can do for your health. After realising that most electrolyte formulas are loaded with sugar and gut-disrupting artificial ingredients, and only contain a few of the 6 essential electrolytes, we set out to create a best-in-class electrolyte powder that also tastes amazing. Zero Sugar, Clean, Complete, and Effective - Our plant-based, sugar-free electrolyte drink mix with all 6 essential electrolytes and 100% natural ingredients.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,838)

1,837 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The Humantra flavours are great

The Humantra flavours are great, I subscribe and have 2 sachets per day. The delivery is always totally reliable and communications not excessive but informative. I recently contacted the customer service team for the first time, and here is a test of a service. Yen could not have been more helpful, quick to respond, a detailed email and super helpful. If the customer support is this good, in addition to the product, I am sold and will not contemplate any other company!

July 10, 2026
Unprompted review
HUMANTRA logo

Reply from HUMANTRA

Hi Sarah, we are so delighted to hear how much you enjoy our product and that our delivery and communication meet your expectations. It's wonderful to know that our customer service team provided such a positive experience. We truly appreciate your review! 🩵

Kindly,
Humantra Team

Rated 5 out of 5 stars

Wow love these

Wow, what a start. The service so far has been great for my first order which won't be my last. The packaging is sustainable and interesting to the eye. The electrolytes themselves are fabulous. They mix so easily and taste better than some well known brands. I love the pineapple, black cherry, elderflower lychee and the lime are also good, surprisingly mango for me is just ok. With so many to choose from you are really spoilt for choice. Highly recommend this brand.

July 12, 2026
Unprompted review
HUMANTRA logo

Reply from HUMANTRA

Hi Christine, we're thrilled to hear you're enjoying Humantra and that you've found so many favourite flavours already. Your recommendation and support mean the world to us! We appreciate your review 🩵

Kindly,
Humantra Team

Rated 5 out of 5 stars

Love these the flavour is lush and…

Love these the flavour is lush and these make me less tired and more energy
Thank you

July 3, 2026
HUMANTRA logo

Reply from HUMANTRA

Hi Layla, we're so happy to hear you love the flavour and that our product helps you feel less tired and more energised! We appreciate your positive feedback 🩵

Kindly,
Humantra Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery, great flavours to choose. The lime flavour was very refreshing. The berries flavour wasn't bad either. The individual sachets was so convenient. The sachets was easy to tear open. No scecciors required. Left you hydrated all day long. Dissolves really well. Easy to order.

July 3, 2026
HUMANTRA logo

Reply from HUMANTRA

Hi Lily, thank you so much for your review! 🩵 We're so pleased to hear you enjoyed the refreshing flavours, sachets, and easy ordering experience. It means so much to know Humantra kept you hydrated throughout the day.

Thanks again for your support!

Kindly,
Humantra Team

Rated 5 out of 5 stars

Already a Humana convert but getting…

Already a Humana convert but getting the pineapple along with glass bottle was a great deal

July 3, 2026
HUMANTRA logo

Reply from HUMANTRA

Hi Glen, we're so glad you're enjoying our product and the special offer! We appreciate you sharing your positive experience with us. 🩵

Kindly,
Humantra Team

Rated 5 out of 5 stars

Really enjoying Humantra

Really enjoying Humantra. Think the pineapple might be a bit too sweet for me but will definitely continue. It’s certainly increased my water intake. Bit too early to see any other benefits although I am sleeping better!

July 3, 2026
HUMANTRA logo

Reply from HUMANTRA

Hi Clare,

We're so happy to hear you're enjoying Humantra and that it's helping you increase your water intake! It's wonderful to know you're already noticing better sleep.

We really appreciate your feedback on the Pineapple flavour. If you haven't already, we'd recommend mixing it with 1L of water for a lighter, more refreshing taste.

Thank you for your support and we're so glad you'll be continuing your Humantra journey with us! 🩵

Kindly,
Humantra Team

Rated 5 out of 5 stars

Great Customer Support

I want to give a shout out to Humantra’s customer support. They were incredibly efficient, responsive, and genuinely helpful in resolving my issue. The whole process was quick and hassle-free, and they kept me informed throughout. It’s refreshing to see a company that stands behind its customers with such great support. Thank you for the excellent service!

July 11, 2026
Unprompted review
HUMANTRA logo

Reply from HUMANTRA

Hi, Amaani. thank you so much for your kind words! 🩵 We're so pleased we could help and that you had a great experience with our Customer Happiness team. Thank you for taking the time to share your experience, it truly means a lot to us!

Kindly,
Humantra Team

Rated 5 out of 5 stars

HUMANTRA is Excellent company

Excellent company, ethics, Customer service and the electrolyte drinks are the best on the market

February 12, 2026
HUMANTRA logo

Reply from HUMANTRA

Hey, thanks so much for the lovely review 🩵 We’re so happy to hear this!

Kindly,
Humantra Team

Rated 5 out of 5 stars

Love the flavours

Love the flavours , tried other brands they were weak and didn't fell worth it.

This hit spot tempt you away from fizzing drinks

July 11, 2026
Unprompted review
HUMANTRA logo

Reply from HUMANTRA

Hey Nikhil, we're so happy you love the flavours. Thanks for your positive feedback! 🩵

Kindly,
Humantra Team

Rated 5 out of 5 stars

My favourite electrolytes

My favourite electrolytes, I have tried others but have found them either too sweet or too salty. My fave flavour is the elderberry following quickly along by the mango. I find they really help me get through my spin class especially in the hot weather.

July 4, 2026
HUMANTRA logo

Reply from HUMANTRA

Hi Susan, we're so happy to hear that Humantra is your favorite and that you've found the perfect balance of sweetness and saltiness! It's fantastic that the elderberry and mango flavors help you power through your spin classes. Thanks for your review 🩵

Kindly,
Humantra Team

Rated 5 out of 5 stars

Great product

Great product. Quick delivery

July 2, 2026
HUMANTRA logo

Reply from HUMANTRA

Hey Amy, thank you for your positive review! We really appreciate it 🩵

Kindly,
Humantra Team

Rated 5 out of 5 stars

Ordering was easy,no problem with…

Ordering was easy,no problem with delivery,I absolutely lov0e this product and the pineapple is amazing

July 2, 2026
HUMANTRA logo

Reply from HUMANTRA

Hey Amanda, this was so lovely to read 🩵 Thank you for your review!

Kindly,
Humantra Team

Rated 5 out of 5 stars

Really good

Really good, my favourites are lemon lime and apricot

July 2, 2026
HUMANTRA logo

Reply from HUMANTRA

Hey Naz, thank you for your positive review! So glad you’re enjoying Humantra 🩵

Kindly,
Humantra Team

Rated 5 out of 5 stars

I love this brand

I love this brand. The products speak for themselves but what has really impressed me is the customer service. Jan managed my query and it was resolved within a few mins over email!
Great product, great people and great results so far. My skin, my sleep nd my mood are all improved!
Only thing I’d say is a referral scheme would be a great next step… either that or some commission for the 1000s of people I have already ranted to about how nice the pineapple is 😂
Big love for Humantra! ❤️

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service and high…

Excellent customer service and high quality products

June 20, 2026
Unprompted review
HUMANTRA logo

Reply from HUMANTRA

Hey, we're so glad you enjoyed our products and service! We appreciate your kind words 🩵

Kindly,
Humantra Team

Rated 5 out of 5 stars

Great communication

Great communication, all issues solved. First class service

July 10, 2026
Unprompted review
HUMANTRA logo

Reply from HUMANTRA

Hey Alan, thank you for your positive review! We really appreciate it 🩵

Kindly,
Humantra Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look