HS Home Deliveries Reviews 2,303

nathan and luke were absolutely amazing , came in set up all of our furniture and even helped us make some moves. thank you soo much guys . starssss

Nathan and Luke came to the store today to assemble the sofas. Really professional and friendly. Keep up the good work

Absolutely shocking service, if you can call it that. Long story short - ordered a sofa from DFS which was held in Humber services warehouse before delivery. Had a confirmed delivery date so booked the day off work as they very kindly give you a 4 hour window at 6pm the night before delivery. Waited until early afternoon on the confirmed delivery date and tried to call them for an update, but no answer to the phones or emails. Called DFS who also couldn’t get hold of them on their own direct lines. Eventually, late afternoon I got through and they told me the sofa had been damaged in their warehouse atleast a week earlier so would not be delivered today, and told me there was actually no deliveries at all scheduled for the date that they had confirmed to me. No one ever told me there had been a delay, so I had a day off work waiting round for something that was never coming and couldn’t get hold of anyone until the back end of the day. They advised me the sofa would definitely be delivered the same week, it wasn’t. When it was finally delivered weeks later, they didn’t connect the sofas together correctly so I have to take it apart and do it myself, and they damaged the doorway into my living room. I raised this complaint with DFS directly as I already had an ongoing complaint for being messed around originally. A week later DFS tell me to raise it with Humber, who then tell me as it was after 48 hours from delivery they wouldn’t be doing anything about the damage they caused to my property. (It wasn’t raised with the driver as I wasn’t home, my partners mum had to be at the property for delivery as I had already had a day off wasted by them). Honestly, avoid any company that uses these for their deliveries, it will save you a lot of time, hassle and money and experiencing the worst customer service you could imagine.
Thanks for costing me a days work for no reason, messing me around and damaging my property for the lovely price of £129, when I didn’t even choose your shocking services.

The guys who delivered funiture Mark and Nathan from HS Home Deliveries were fantastic. Speedy installation and all package taken away.Great company with efficient staff.

Nathan and Mike were a lovely pair of lads, quick and efficient to install a chair, polite, cleaned up and even took moment to pet my needy dog

Nathan and Mike were incredible. Gave me a call before hand, assembled super quick, took rubbish with them and most importantly were extremely polite and professional

Thanks nathan and mike. Delivered and built my sofas they were really helpful and friendly, thanks again

Damian and Luke delivered our new Sofa from DFS, very polite and professional. Cleaned up all the packaging and was on there way, excellent service from Humber services, thank you.
Nick

Very good and helpful

Mark & Sam where fantastic! Lovely manner and really quick on what would have been a long Friday for them! Thanks again for your excellent service!

Mo and Abbas were very polite and courteous apologising for not arriving the previous day due to a blow out on their tyre. They had had a long day previously but were more than happy to give a great service. Thanks guys!

Nathan and Mike were a great help with delivering my sofa. Told them I was moving soon so they showed me how to assemble it for the new house and ensured all features worked before packing away. Really appreciate the help, thank you!

We had our sofa delivered today from Nathan and Mike, from the get go they were on the ball asking where every piece went how I wanted it set up etc. It was a modular sofa, so every piece had to be unboxed and brought in (a lot of work) These guys were quick, reliable and professional. Extremely happy with the service provided. Thank you again

Nathan and Mike top guys , excellent service , deffo recommend these boys 110%

Nathan and mike were absolutely amazing! Brilliant lads, so helpful. One if the best services ive had! Thank you!

I had my new sofa delivered today by Nathan and Mike. They were extremely polite, informative and helpful. Great care was taken when bringing the items in, ensuring no damage, whilst completing the delivery in a timely fashion. Thank you, you were great.

Damian and Luke did a fantastic job assembled the furniture well

My DFS furniture was delivered 3 days after placing the order by Damien and Luke they were great, very friendly, professional and polite. Great Service :-)

Delivery guys Mark & Sam was excellent very professional and assembled furniture with care made sure everything was exactly as it should be. Thank you so much. Would highly recommend them.

Delivery guys Mo & Abbas were great, got the sofa in quickly an efficiently. I didn't want it assembled just yet so they talked me through the assembly instruction for the future

They text me 45 minutes before they arrived and were exactly on time!

All in all a great experience