Humidity Reviews 303

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting that items are well-made and true to their descriptions and photos online. Many appreciate the natural fabrics and comfortable fit, with several reviewers highlighting the prompt and efficient delivery service. The ordering process is frequently described as easy and straightforward. However, some customers experienced issues with delivery times, with orders taking longer than expected to arrive. A few reviewers also mentioned that sizing could be inconsistent, leading to items not fitting as anticipated despite checking measurements. Additionally, some people noted that certain product features, like buttons and clips on jeans, did not last long.

What people talk about most

Product

People report positive experiences with product quality and description. Many reviewers praise the great... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the great quality of items,... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the quick and... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the ordering process easy... See more

Service

Customers had positive experiences with service. Many reviewers praised the great service, quick responses,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quality just as excellent as my last purchase several years ago - such a well made and useful layering piece as well as so lovely to sleep in when temperatures climb with 100% natural cotton fabric. P... See more

Rated 5 out of 5 stars

I've received my Fleur Ziggy dress. Thrilled, sizing and description accurate. A delightful light cotton voile which can take me anywhere. Beautiful mint/navy print is not see through, I'm so impre... See more

Rated 5 out of 5 stars

This lovely chocolate, crossover soft jumper is true to its photo. The crop style is perfect for short bodice frame. The item arrived in excellent packing within the week. I'm very happy shopping w... See more

Rated 5 out of 5 stars

My Humidity parcel arrived in timely manner. Humidity quality always delivers and the Maison cardigan was no exception. My size was sold out in NZ so I ordered it from Australia. The shipping bumped t... See more


Company details

Written by the company

Humidity is crafted in the stunning Margaret River region in Western Australia, where the “lifestyle and environment “are just a few of the secret ingredients to the brand. Our designs fit “just right” because we check and test every piece.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

303 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

I LOVE my dress!

I received my beautiful dress in no time. The service was prompt and uncomplicated.
Thank you. I’m a first time customer but hopefully a long time one.
Talk soon
Jayne

October 18, 2023
Rated 1 out of 5 stars

Bad experience

Didn’t realise one of the items I purchased was on sale. Purchased my normal size but was way too small, emailed to return item for change of size ( which was available) happy to take your money but not happy to work with customers. Won’t purchase again

October 19, 2023
Humidity logo

Reply from Humidity

Dear Fiona, we're sorry to hear that you've had a bad experience. We do clearly state across our website that sale items cannot be returned or exchanged and we also always recommend checking the exact measurements provided for the garment on our website before purchasing.

Rated 5 out of 5 stars

Risk free

Humidity has brilliant customer services & and great products.
It’s no risk shopping

September 20, 2023
Rated 5 out of 5 stars

Amazing customer service.

Amazing customer service.
I had to change the the size of my dress, this was sent to me express post, it was a perfect fit!
Love my dress 💕

September 19, 2023
Rated 5 out of 5 stars

Easy to use website

Easy to use website, delivered in a timely manner, product was wrapped carefully and the product was what I expected ( measurements on website wer accurate).

August 20, 2023
Humidity logo

Reply from Humidity

Thank you Maxine - we are thrilled you were pleased with the service. We happily spend lots of time on the measurements, because we know that it makes it much easier to make an informed decision on each style.

Rated 5 out of 5 stars

Love my Humidity hat 👒

I purchased a hat. First time buyer from Humidity. Delivery was excellent, very prompt. Quality of hat is great, style is extra great. Thank you Humidity.

August 20, 2023
Humidity logo

Reply from Humidity

Thankyou Sue !

Rated 1 out of 5 stars

The blouse was much bigger than I…

The blouse was much bigger than I thought. Internet ordering mistake. Can’t really wear it even though ordered S size.

August 20, 2023
Humidity logo

Reply from Humidity

Oh so sorry Robyn . The measurement guide is key, when you are buying a sale item that cannot be returned.

Rated 5 out of 5 stars

Happy Customer

I have purchased clothing from this site on several occasions, very reliable and fast delivery

August 17, 2023

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