Hunterpaperco Reviews 1,064

TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products and the wide selection available, especially for stationery and journaling supplies. Many people highlight the fast and reliable delivery service, noting that orders arrive promptly and are always beautifully and carefully packaged, often feeling like a special gift. Reviewers also frequently mention the exceptional service, including great communication, quick responses, and the thoughtful inclusion of handwritten notes and small treats with their orders. Consumers appreciate the personal touch and the overall smooth experience from ordering to receiving their items. The company's commitment to quality and customer satisfaction makes many feel valued and eager to place future orders.

What people talk about most

Product

Users describe positive interactions with product. Customers consistently praise the high quality and unique... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the fast and prompt... See more

Order

Consumers find the ordering process to be positive. Many reviewers highlight the ease of online ordering,... See more

Service

Clients share positive opinions on service, consistently praising the personal touch, efficiency, and speed.... See more

Quality

Customers consistently note positive experiences with quality. Reviewers frequently praise the high quality... See more

Based on these reviews

Rated 5 out of 5 stars

I feel so much better buying from a hard working small business like Hunter Paper Co. than say for example Amazon who sell at such a high prices. Amazing quick delivery, and kept me updated with... See more

Rated 5 out of 5 stars

I'm an avid note-taker at work - filling about 200 pages every six months. Which gives me the perfect excuse to order more and more of the wonderful products at Hunter Paper Co - and all of it onli... See more

Rated 5 out of 5 stars

I ordered from you as all other sites only had the Pilot Prera in Demonstrator models, you had solid colours, you are also several pounds cheaper which is always a bonus. Communications were great,... See more

Rated 5 out of 5 stars

Hunter Paper co. alway have amazing Japanese stationary in-stock. Emma and Ross are always attentive to customers needs. Being a fountain pen geek and avid journal writer. I’m always running out of... See more


Company details

  1. Stationery Store

Written by the company

At Hunter Paper Co we select the very best stationery and letterpress greetings cards from around the world and curate it into a beautiful selection just for you.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Excellent Customer Service

Excellent Customer Service
A beautiful range of stationery products but what sets Hunter Paper aside from many is the truly outstanding customer service and consistent care and trouble they take with each and every order. Could not recommend more highly.

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

Incredible!

Could not recommend more! Adorable stationery, fast and well-packaged delivery, and a lovely little personal note and treat too! Stellar service ⭐️⭐️⭐️⭐️⭐️

Cannot wait for my next payday to go and make another order!

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

LOVE this store so much that I had to…

LOVE this store so much that I had to write a review! Wonderful products stocked, great prices and always arrives SO quickly and packaged really nicely. Ordered yesterday morning and it arrived this morning with a lovely hand written thank you note! I am always happy to support small businesses like this one. <3

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Great little stationery shop

Ordered a fountain pen and it arrived within 5 days via Royal Mail.
Packed in cute tissue paper and even got a little sweet treat! Nice little touches that make the shopping experience.

March 9, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent store!

Excellent store!
I ordered a Hobonichi Weeks in a colour way that wasn’t readily available, and the service was fantastic. It was as described, the delivery was quick, absolutely fantastic, would 100% recommend Hunter Paper Co.

February 22, 2026
Rated 5 out of 5 stars

Always a great experience shopping at…

Always a great experience shopping at Hunter Paper Co. They have great quality products. I love Japanese design and particulary love Hunter Paper's Japanese journals as the paper is so beautiful for writing on. Service is always good but, apart from indulging my stationery addiction 😄, the owners, Emma and Ross, always give things their personal touch such as little thank you notes and love hearts which makes them extra special. It's that feeling of relationship which, for me, sets them apart and I really love doing my little bit as a customer to help support such a lovely couple following their dream and contributing something of value and beauty to the world. The world certainly needs it!

March 7, 2026
Unprompted review
Rated 1 out of 5 stars

You were out of stock so i didn't get…

You were out of stock so i didn't get anything

February 25, 2026
Hunterpaperco logo

Reply from Hunterpaperco

Hi Dawn, so sorry we were out of stock of the item you ordered.

As we are a physical retail store as well as online sometimes items get purchased in-store before we can lift them, apologies again for letting you down.

Rated 5 out of 5 stars

Easy to order

Easy to order. Great delivery and quick. The water colour paints were a gift and were well received. 10/10

February 25, 2026
Rated 5 out of 5 stars

Pilot Prera

I ordered from you as all other sites only had the Pilot Prera in Demonstrator models, you had solid colours, you are also several pounds cheaper which is always a bonus.
Communications were great, pen was well packaged and posted quickly. I was let down slightly by Royal Mail, but that's beyond Hunters control.
The pen writes very well and will be my new work pen.

February 22, 2026
Rated 5 out of 5 stars

Superb products & excellent service

This company stock the best quality stationery! Their range is excellent, you will be spoilt for choice. Their customer service is also first class. I received a friendly email as soon as I had placed my order. Items arrived beautifully packaged and in good time. One very happy customer! ☺️

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

A great Company to deal with.

I am so impressed with the great service I received from this Company. I was unable to get the item in question direct from the manufacturer and after a web search I discovered The Hunter Paper Company stocked the very thing I was looking for. I received an email thanking me for my purchase, which was subsequently dispatched very quickly (unfortunately Royal Mail let the side down by failing to deliver on the designated day). The item I ordered was carefully wrapped in tissue and Emma and Ross had enclosed a hand written note and a small packet of sweets. Such considerate attention to detail and great customer service.

February 21, 2026
Unprompted review
Rated 5 out of 5 stars

Love this store.

I mean, they may have some issues with item availability. I understand it’s a small store, but the customer service is impeccable and the prices are competitive, even compared with AliExpress. When it comes to Japanese stationery, this is definitely the place to do your business.

P.S.
I loved the chalk candies — they made my day.

February 16, 2026
Unprompted review

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