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Hurak Reviews 1,593

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TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 178 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their expertise, engaging teaching methods, and supportive approach, making learning enjoyable and effective. Many highlight the high quality of the training and the clear, practical explanations provided, which instilled confidence in applying new knowledge. The overall user experience is frequently described as positive, with many appreciating the smooth process and the helpfulness of the instructors. However, some people were dissatisfied with the booking process, citing issues like courses being canceled without notice or difficulties in rebooking. A few other people also felt that the course materials did not adequately prepare them for exams, leading to disappointment and failed attempts.

What people talk about most

Staff

Customers had positive experiences with staff, praising their professionalism, helpfulness, and knowledge.... See more

User experience

Customers consistently note positive experiences with user experience, with many finding the training... See more

Service

Reviewers mention positive feedback about service, with many praising the training courses as really good,... See more

Booking process

Users describe ambiguous interactions with the booking process, with some finding it easy and well-organized,... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing satisfaction with the training... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent trainer. Hamza was straightforward to the point and an experienced trainer. Knows what hes doing and talking about. Experience shows. The booking was easy. Customer support was friendly and... See more

Rated 5 out of 5 stars

Mustafa delivered the Level 3 First Aid course and did a really good job. He was easy to listen to, explained things clearly, and made sure everyone understood what to do rather than just going... See more

Rated 5 out of 5 stars

Truly a great experience. Mustafa was very clear, concise and considerate to other peoples learning abiities. It was worth every penny that i did'nt have..lol. i would reccommend going here if you ar... See more

Rated 5 out of 5 stars

Great trainer. Good venue. Material covered that was needed for the qualification. Was good to refresh the theory as I was a bit rusty! Knowledgeable tutor. Smaller groups meant we had some good discu... See more

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I did my Emergency First Aid Training…

I did my Emergency First Aid Training at Hurak on 15/05/2025 and my trainer was Humza he is an excellent trainer very friendly and explained various scenarios clearly and briefly and practical method training was also great learnt lot of skills and knowledge from Humza. I would highly recommend Hurak.

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

Informative and thorough

Informative and enough repetition of topics and different scenarios, used real life stories to help explain situations.
Plenty of practical practice.

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommend – Going Back for Another Course!

I had a great experience at Hurak Learning today while taking the NVQ Level 1 Health and Safety in a Construction Environment course. The tutor was excellent — funny, clear, and very engaging. He made the learning easy by explaining everything well and helping us revise through interactive questions. The atmosphere was relaxed and welcoming (we even had coffees!), and the exam at the end was straightforward and easy to pass. Because of this positive experience, I’ve decided to come back and take a First Aid course with them as well. Highly recommend Hurak Learning!

May 7, 2025
Unprompted review

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