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Rated 5 out of 5 stars

These guys were absolutely ace. Top notch fridges, top notch delivery team with great attitudes. Very competetive prices and will definitely be returning if we need future equipment. We bought two... See more

Company replied

Rated 5 out of 5 stars

We’ve been using Husky products since 2018, and they’ve always been reliable for our shop. Some of our display fridges and all of our freezers are from them, and they’ve worked great for storing our s... See more

Company replied

Rated 5 out of 5 stars

After looking on google for a good comercial fridge we found this one however in order to purchase it we had to contact the Husky which we did and were glad to be directed to Sally who not only assi... See more

Company replied

Rated 5 out of 5 stars

I’ve been using Husky Commercial for years, and I can only say positive things about this company. I always purchase the same product, which is of good quality, and we’ve never had any issues. Their c... See more

Company replied

Company details

  1. Commercial Refrigeration

Written by the company

Welcome to Husky, the home of commercial refrigeration experts. We are a leading global commercial refrigeration specialist with 25 years experience and we’re recognised for raising your expectations of refrigeration. Whether that’s through delivering outstanding products and service reliability, product innovation, lower energy costs, space efficiency, or style into your convenience or hospitality environment. Our head office is in Lutterworth (United Kingdom). and our manufacturing facility is located in Guangzhou (China). We span the globe through a network of franchisees, run by business people selected for their dynamism, business acumen and determination to succeed. By working closely with our wide range of clients we constantly generate ideas on how to improve our products and services, ensuring they exceed expectations. Because we own and operate our manufacturing facility in China we have complete control over the quality of our products, from design & engineering through to manufacturing, logistics and service. Everything is made to the highest European standards.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

34 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Great advice when I phoned to enquire…

Great advice when I phoned to enquire about the unit I wished to buy .

Delivery was Perfect, the guys were very professional.

June 18, 2023
Husky Commercial logo

Reply from Husky Commercial

Thank you for choosing Husky and taking the time to share your positive experience with us!

Providing knowledgeable advice to our customers is always a top priority for us so good to hear that you found this helpful.

Kind regards,

David Farr
Customer Service Manager

Rated 5 out of 5 stars

Drivers very friendly

Drivers very friendly
Called before and put fridge where I needed it

They worked very hard on a hot day
Steve

May 31, 2023
Husky Commercial logo

Reply from Husky Commercial

Thank you for sharing your positive experience from buying at Husky! We really appreciate your feedback about our friendly delivery service. Their hard work on a hot day showcases their commitment to excellent customer service. We look forward to you coming back to us again in the future.

Kind regards,

David Farr
Customer Service Manager

Rated 5 out of 5 stars

I have used Husky on more than one…

I have used Husky on more than one occasion and have found them to be very helpful and professional. The delivery firm used for an upright chiller I had ordered were fantastic too, particularly as it was a very tight fit to get it into my shop.. I had a follow up call from Husky to check I was happy with their service as well and I was more than pleased to say I was.

April 12, 2023
Unprompted review
Husky Commercial logo

Reply from Husky Commercial

Thank you for your kind words about your experience with Husky. We're pleased to hear that you found our team helpful and professional, and that the delivery exceeded your expectations. Your satisfaction is our priority, and we look forward to you coming back to us again in the future.

Kind regards,

Dave Farr
Customer Service Manager

Rated 5 out of 5 stars

Great Fridge and an amazing customer service

After looking on google for a good comercial fridge we found this one however in order to purchase it we had to contact the Husky which we did and were glad to be directed to Sally who not only assist us in choosing the right but also made us feel confident we were buying the right one for our need.
The delivery was just as good, delivery driver friendly and helpful.
Strongly recommended

May 3, 2023
Unprompted review
Husky Commercial logo

Reply from Husky Commercial

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you found the right Husky commercial fridge to suit your needs and the delivery went smoothly.

If you need any assistance in the future, please don't hesitate to reach out to us.

Kind regards,

Dave Farr
Customer Service Manager

Rated 5 out of 5 stars

Great service as always

Great service as always. My go to place for refrigeration equipment.

May 12, 2023
Unprompted review
Husky Commercial logo

Reply from Husky Commercial

Thank you so much for your positive feedback! We are thrilled to hear that our service met your expectations. Being your go-to place for refrigeration equipment means a lot to us, and we appreciate your trust in our products and services.

Kind regards,

Dave Farr
Customer Service Manager

Rated 5 out of 5 stars

Delivery on time

Delivery on time, great piece of kit for our 60th party. Top company

April 21, 2023
Husky Commercial logo

Reply from Husky Commercial

Thank you very much for the kind review! We are happy to hear you are satisfied with our product and service and it has played a part in your 60th Party Celebrations!

Kind regards,

Dave Farr
Customer Service Manager

Rated 5 out of 5 stars

Love my freezer

Love my freezer, delivered without any issue, thank you.

April 25, 2023
Husky Commercial logo

Reply from Husky Commercial

Thank you for taking the time to leave a positive review about your freezer purchase. We're thrilled to hear that your freezer was delivered to you without any issues and that you're loving it!

We strive to provide exceptional service to all our customers, and we're happy to have met your expectations. If there are any other products you are interested in, please don't hesitate to reach out to us.

Dave Farr
Customer Service Manager

Rated 3 out of 5 stars

Is commercial voltage different to public voltage

the price for the cooler was fine cheaper than most by 10%.
it was bought for my outside bar. The Lady from Huskey rang me and informed me that as it was not going into a commercial establishment (even though i bought it through my LTD company) they could not offer me any warranty ? and informed me there would be no sale if I didn't accept. so the cheaper price of the unit was just negated by the loss of warranty, i cant understand why ? its not as if the voltage is any different and the doors open and close in the same way, anyhow it was a Friday and I was feeling elated about the forth coming weekend so I accepted, wondering what the law on distance selling and the statutory rights under the Consumer Rights Act 2015 (CRA 2015) ? (this is why 4 stars not given sorry)
Anyway that aside the unit so far has been good and works well with little noise, it looks lovely, good choice of self heights, easy to install and change settings etc. free & quick delivery and I must say the delivery guy was very helpful and nice. overall its a good piece of kit.

reply to Husky (05/05/23)
beer wine chiller intended use ?
what to chill beer ...lol x

April 12, 2023
Husky Commercial logo

Reply from Husky Commercial

Thank you for taking the time to leave a review of your recent purchase of a commercial chiller from Husky. We're pleased to hear that you are happy with the price, delivery, and performance of the unit.

We apologise for any confusion caused by the warranty terms. However, it is important to note that warranty terms are based on the intended use of the product. Whilst we do offer a warranty for commercial use in a business premises, we are unable to provide a warranty for domestic use as the unit is not being used for its intended purpose and therefore falls outside of our standard warranty terms and conditions. We do make it clear on our website that this product is for commercial use and also we check on receipt of an order that the warranty terms are fully understood by our customer.

Once again, thank you for your review and we're glad to hear that you are enjoying your chiller. If you have any further questions or concerns, please don't hesitate to contact us.

Kind regards,

David Farr
Customer Service Manager

Reply to damo (10/05/23)
By Intended use we meant as in for business/commercial use as opposed to use in a domestic environment. The chiller you have purchased was designed for the former so under our trading terms it can only be sold for use in a commercial environment in order for us to provide a warranty. Otherwise yes, it will indeed chill your beer very nicely!

Rated 5 out of 5 stars

Excellent fridges and freezers .

Excellent fridges and freezers .
Excellent delivery and customer services .7 star company

February 10, 2023
Unprompted review
Husky Commercial logo

Reply from Husky Commercial

Thank you for taking the time to write such a positive review. We are thrilled to hear that you are satisfied with the quality of our products and the service you received from our team. We take great pride in exceeding our customer expectations and we look forward to assisting you again with any future refrigeration requirements.

Kind regards,

Dave Farr
Customer Service Manager

Rated 5 out of 5 stars

Husky fridges

Having had my two old Husky fridges for 15 years, I knew it was time to change and although I could have bought cheaper, I wanted peace of mind that I was buying from a good brand and my new two fridges would be of the same quality and reliability. I am very happy with my new fridges and I know they will also save me money as they are more efficient to run than my old ones.

March 22, 2023
Unprompted review
Husky Commercial logo

Reply from Husky Commercial

Good afternoon Mr Patel,

Thank you so much for leaving us such a good review. It is great to hear that our Husky fridges have given you such a great service over the past 15 years. Even better news is that now you have updated them to our latest models you will be using less energy and saving on your electricity bills as well as reducing the impact on the environment. Please don’t hesitate to get in touch should you need any help or advice on how to maximise the energy efficiency of your new Husky fridges.

Kind regards,

Dave Farr
Customer Service Manager

Rated 5 out of 5 stars

Their freezer last for 14 years.

March 22, 2023
Unprompted review
Husky Commercial logo

Reply from Husky Commercial

Hello Mr Singh,

Thank you very much for taking the time to leave a 5-Star review for us. We are glad to hear that our freezer is going strong after 14 years. We pride ourselves in the quality of our products and feel they are great value for money. Feel free to get in touch again if there is anything we can help you with in the future.

Kind regards,

Dave Farr
Customer Service Manager

Rated 5 out of 5 stars

Excellent prices, service and products

These guys were absolutely ace. Top notch fridges, top notch delivery team with great attitudes. Very competetive prices and will definitely be returning if we need future equipment.

We bought two under counter fridges for a small bar in our gaming centre.

January 31, 2023
Unprompted review
Husky Commercial logo

Reply from Husky Commercial

Thank you for your 5 star review. We pride ourselves in providing the best quality products and service and we're delighted to hear that you're pleased with both. If there's anything you need in the future, please don’t hesitate to contact us again, we’d be happy to help.

David Farr
Customer Service Manager

Rated 1 out of 5 stars

Think seriously about purchasing from…

Think seriously about purchasing from Husky for your commercial purchase. We paid £1500 for a freezer and nothing seems to be covered under their 2 year warranty…. LED strip light went within 1 year…not covered as it’s classed as a consumable item. Now the door seal has detached itself (only 16 months old) from door so not creating a seal on door and guess what… consumable item…is a door seal which needs to be fitted correctly to create a perfect seal really a consumable item to be fitted by customer? Husky believe so. The freezer probably only opens less than 10 times a day so we thought we would invest with a reputable company so we could ‘buy once-buy right’…this has definitely backfired and a lesson learned from buying from them. After sales should be part of your purchase price not an extra.
From their own site…. ‘We pride ourselves on our quality and reliability of our products, but in case any issues arise we offer a 24 months parts and labour warranty – attended by an expert refrigeration engineer in the field’
I’m sure this is the case….as long as it’s not classed as consumable….

October 31, 2022
Unprompted review
Husky Commercial logo

Reply from Husky Commercial

We are sorry to hear that you were unhappy with your experience of buying from Husky. Under the terms of our warranty (https://www.husky.co.uk/terms-conditions) parts that are subject to regular wear and tear are considered as consumables i.e. lights, door gaskets etc. They can be replaced easily and do not require an engineer to fit them.

We pride ourselves on the quality of our products and after sales service and had we been made aware that you were having trouble refitting the door gasket we would have been happy to provide guidance as unless the door gasket was damaged or worn it can be easily refitted without requiring a replacement.

If you should wish to discuss this matter further please don’t hesitate to contact us.

Dave Farr
Customer Service Manager

Rated 1 out of 5 stars

Customer service non existent

I bought a wine cooler off Amazon which didn't work, was sent a replacement and slightly over 2 years it's stopped working completely. I emailed husky customer service and was just ignored. Don't waste your time or money on anything from here.

September 17, 2021
Unprompted review

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