The website is exremely confusing. It’s horrible, too much information must be entered. Then, the website was hacked, we received multiple convincing phising mails, Gladly we didn’t fall for them but... See more
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HUSWELL® | Europe's #1 hosting & booking solution
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Location and appartment are perfect. You will see from windows Brabofontein and beautiful Antwerp City Hall. You can get tge appartment simply walking 15min from Central Station by the main stree... See more
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Magnificent apartment, very well located (close to train station, shops and the sea) with a superb view of the port and the Mercator (lit up during the Christmas holidays). Spacious and comfortable be... See more
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I am now selebrating a one year aniversary since Huswell told I woukld receive a € 120 refund for malfunctions in the appartment I rented in Oostende. Since then I have had nothinb\ng but promise... See more
Company details
- Vacation Rental
- also in
- Property Management Company
- Short Term Apartment Rental Agency
- Software Company
- Vacation Home Rental Agency
Written by the company
HUSWELL® is a leading hosting & booking platform in Europe for short—and mid-term rentals. For Hosts, It offers a friction- and effortless hosting solution. Our promise: We optimally distribute and manage your listing to deliver confirmed, verified and protected reservations for the highest price possible while you stay in control of how, who and when you host, all via one platform. For Guests, it offers a state of the art booking platform with quality homes and hosts. Our promise: We ensure vetted hosts and properties that deliver the expected standard so guests can book and stay with peace of mind.
Contact info
Breach of guidelines
Very beautiful apartment close to the beach
Location just as advertised in the pictures. I am not sure if the bed liners where charged to us, because we opted for NO bed liners and ended up caring them from home. We arrived and had a pleasant surprise :).
Not a disappointment of course because the bed liners offered by the host where very comfortable.
PRO:
-close to the beach (5 - 7 min walk)
-close to restaurants
-clean apartment
-quiet neighborhood
-comfortable beds and overall a very nice experience to enjoy with friends or family
CONS:
-apartment is located next to some old buildings that undergo renovations. During our stay there where no works carrying out (weekend) but maybe it is something to keep in mind
Overall we had a very nice stay, enjoyed the last sunny weekend from this year and this apartment + the host Huswell made us feel like home.
Thank you.
September 21, 2024
Unprompted review
Reply from HUSWELL® | Europe's #1 hosting & booking solution
Dear Luci, thank you so much for sharing your experience with us and for leaving a review online. Your feedback is invaluable to us, as it helps us continually improve our service and strive for excellence. We are delighted to hear that our service, rooms, and facilities met your expectations and contributed to your enjoyable stay. Your kind words are greatly appreciated, and we hope to welcome you back again!
Reply from HUSWELL® | Europe's #1 hosting & booking solution
Dear Dimitri, we are glad you appreciated our timely communication and found it helpful. Providing our guests with the peace of mind that we are always reachable is our top priority, so your comment is much appreciated. We hope to welcome you back again and continue to provide you with a comfortable and enjoyable stay!
Great stay
We had a lovely stay in Gent! The apartment was very comfortable and had everything we needed. The communication was also great!
September 19, 2024
Unprompted review
Reply from HUSWELL® | Europe's #1 hosting & booking solution
Dear Lisa, thank you so much for your positive feedback and for sharing your experience with us. We are thrilled to hear that you had a great time and enjoyed your stay with us. Your kind words are greatly appreciated, and we hope to have the opportunity to welcome you back again in the future!
Contact with Huswell and their reply
Huswell did answer every question for information with a prompt and correct answer. Much appreciated!
September 23, 2024
Unprompted review
Reply from HUSWELL® | Europe's #1 hosting & booking solution
Dear Ronald, we are glad to know that you appreciated our efforts to provide everything you needed upfront and to be available to answer any questions you had. Your kind compliment is greatly appreciated by the whole team, and we hope to have the opportunity to welcome you back again in the future. Thank you for choosing to stay with us!
Very nice apartment with direct view to…
Very nice apartment with direct view to the sea.
September 11, 2024
Unprompted review
Reply from HUSWELL® | Europe's #1 hosting & booking solution
Dear Frank, we are happy to hear that you appreciated the location of the apartment! It was a pleasure to welcome you to our property. We hope seeing you soon again and to providing you with another enjoyable stay. Thank you for choosing to stay with us!
Great apartment
We had a great holiday in a lovely apartment on the Belgian coast. It was clean and well equipped and had everything we needed. Huswells were excellent and communicated with us throughout the booking process.
September 9, 2024
Unprompted review
Reply from HUSWELL® | Europe's #1 hosting & booking solution
Dear Annie, thank you so much for your positive feedback and for sharing your experience with us. We are thrilled to hear that you had a great time and enjoyed your stay with us. Your kind words are greatly appreciated, and we hope to have the opportunity to welcome you back again in the future!
Modern and a lovely place to stay.
The property was very clean and modern. The communication was good too. Very close to all amenities and a sweet town with lots of history from WW2.
September 16, 2024
Unprompted review
Reply from HUSWELL® | Europe's #1 hosting & booking solution
Dear Sally, we are so grateful for your kind words and for sharing your positive experience with us. Your review means a lot, and we are pleased to know that you noticed and appreciated our cleaning standards. Thank you for choosing to stay with us, and we hope to welcome you back again in the future!
Disappointed
The apartment was well-equipped and the bathroom, bedroom, and sheets were clean. The location is excellent, BUT IT HAS BEEN ONE ENTIRE MONTH SINCEi I VE BEEN WAITING FOR THE REFUND OF THE 150 EUROS DEPOSIT AFTER MY STAY. You sent me a Stripe receipt, but nothing has arrived in my bank account. I requested the Acquirer Reference Number to track the transfer, but you have not provided it. I am very, very disappointed.
September 15, 2024
Unprompted review
Reply from HUSWELL® | Europe's #1 hosting & booking solution
Dear Augusto, your feedback is important to us and helps us continually improve and provide our guests with the best customer service possible. It was a pleasure to serve you, and we look forward to seeing you next time. Thank you for choosing to stay with us!
The apartment was just perfect for our…
The apartment was just perfect for our stay. Loved so much. Was really clean.
September 12, 2024
Unprompted review
Reply from HUSWELL® | Europe's #1 hosting & booking solution
Dear Thooba, we are grateful for your positive feedback! It would be our pleasure to have a chance to welcome you back again soon! Thank you for choosing to stay with us!
Reply from HUSWELL® | Europe's #1 hosting & booking solution
Thank you for taking your time to leave positive feedback for us, Nancy! It was a pleasure to welcome you, and we hope to have a chance to host you again in the future! Thank you for choosing to stay with us!
Best stay ever good and recommend place
September 7, 2024
Unprompted review
Reply from HUSWELL® | Europe's #1 hosting & booking solution
Dear Gagan, thank you so much for your positive feedback and for sharing your experience with us. We are thrilled to hear that you had a great time and enjoyed your stay with us. Your kind words are greatly appreciated, and we hope to have the opportunity to welcome you back again in the future.
We had a really nice stay in the…
We had a really nice stay in the HUSWELL Apartment in Ostende/Belgium. It was clean, modern and well equipped. There was everything we needed in the kitchen. The living room has a big window directly connected with the big terrace where we spent the evenings playing games or enjoyed some drinks. The communication with the team was great and all questions were responded quickly. The Apartment ist 1 min away from the train station and we used the train for a Day Trip to Bruges. Bakery and supermarket are close and its a few minutes walking to the City Center or the beach.
September 6, 2024
Unprompted review
Reply from HUSWELL® | Europe's #1 hosting & booking solution
Dear Sergei, thank you so much for your feedback and for taking the time to share your experience with us. We are glad you appreciated our timely communication and found it helpful. Providing our guests with the peace of mind that we are always reachable is our top priority, so your comment is much appreciated. We hope to welcome you back again and continue to provide you with a comfortable and enjoyable stay!
Fast reply and super helpful
Fast reply, clear communication and very helpful. Got immediate response when I had questions and they offered help even when I didn’t ask for it
Really positive and happy
Thank you Huswell ☀️👍🏼
September 6, 2024
Unprompted review
Reply from HUSWELL® | Europe's #1 hosting & booking solution
Dear Nicolette, We are delighted you had a great time and appreciated our timely communication. Providing excellent service to our guests is always our top priority, and we are glad we could meet your expectations. It was a pleasure to host you, and we hope to have the opportunity to welcome you back again in the future. Thank you for your kind compliments and for choosing to stay with us!
Room experience
It was a clean and amazing room! Felt safe and comfortable, the room even had a fan!!! The service is nice ! You get a surprise in the room ! The room smells like freshly baled croissants ik the morning
August 23, 2024
Unprompted review
Reply from HUSWELL® | Europe's #1 hosting & booking solution
Dear lidori, we are happy to hear you had a lovely stay and enjoyed the place! Thank you for taking your time to leave great feedback for us! It would be our pleasure to welcome you back again!
Nice good located property
All well arranged and clear info and communication when issues arised. Only downside is the high cost of added services (late checkout, towels, etc) but you you that before booking. Property was perfectly located and nice. Some defaults in the house but in general we had a very good stay!
August 27, 2024
Unprompted review
Reply from HUSWELL® | Europe's #1 hosting & booking solution
Dear Filip, we are grateful for your kind words and for staying with us. It was a pleasure to have the opportunity to host you, and we hope to see you again in the future. Thank you for taking the time to share your experience with us. Your feedback is always appreciated and helps us to improve our service continually. We look forward to welcoming you back again soon!
Very nice studio appartement
Very nice studio appartement. Great spot, near the beach, parking in front of the building. Supermarket and lounges nearby.
August 30, 2024
Unprompted review
Reply from HUSWELL® | Europe's #1 hosting & booking solution
Dear Ivar, we are so glad to hear that you appreciated the location and design of the apartment during your stay. Providing our guests with a comfortable and enjoyable experience is our top priority, and it is gratifying to know that we were able to meet your expectations in these areas. Your kind words are greatly appreciated, and we hope to welcome you back again!
Clear communication
Clear communication, not a single problem or issue.
August 24, 2024
Unprompted review
Reply from HUSWELL® | Europe's #1 hosting & booking solution
Dear Bjorn, we are delighted you had a great time and appreciated our timely communication. Providing excellent service to our guests is always our top priority, and we are glad we could meet your expectations. It was a pleasure to host you, and we hope to have the opportunity to welcome you back again in the future. Thank you for your kind compliments and for choosing to stay with us!
The apartment was great but also high…
The apartment was great but also high costs…. the help from Huswell was a bit ‘too much’ concerning administrative questions and obligations…. the software re the payment of a deposit did not work in a proper way… so frustration before our holiday could start…. bu the stay itself was wonderful
August 29, 2024
Unprompted review
Reply from HUSWELL® | Europe's #1 hosting & booking solution
Dear Harrier, thank you so much for sharing your experience with us and for leaving a review online. Your feedback is invaluable to us as it helps us continually improve our service and strive for excellence. Your kind words and recommendations are greatly appreciated, and we hope to welcome you back again.
Thank you very much
Thank you very much, we were happy at home. Everything is comfortable. The location of the house is good, it is in the most beautiful areas and the sea is very close. Everything is close to us, and the most important thing is the wonderful treatment.👍😀😄😍
September 1, 2024
Unprompted review
Reply from HUSWELL® | Europe's #1 hosting & booking solution
Dear Georges, we are so glad to hear that you appreciated the location and design of the apartment during your stay. Providing our guests with a comfortable and enjoyable experience is our top priority, and it is gratifying to know that we were able to meet your expectations in these areas. Your kind words are greatly appreciated, and we hope to welcome you back again!
Spacious apartment
The apartment was spacious and well-equipped and the location right next to the beach was great. Yet, when we arrived, the floors were neither vacuumed nor washed so we did it ourselves with the vacuum cleaner that was there.
BEWARE! Three days after we had left, the company withheld our security deposit for alleged smoking in the apartment. Neither my friend nor I smoke and do not know how they came up with this idea, but the company continues to refuse a return of the security deposit to this day!
August 13, 2024
Unprompted review
Reply from HUSWELL® | Europe's #1 hosting & booking solution
Dear Sabine, thank you for taking your time to bring this issue to our attention. Please contact us directly via guest@huswel.be for further handling of this situation. It would be our pleasure to assist you! Also, we hope to have a chance to welcome you back again to provide you with a better experience!
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