I made an order and by mistake chоse a special price. After that I automatically became a member of this ‘hverdag’ club. I paid 200 kr for the membership until I noticed that I am losing my money. It’... See more
Company replied
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See what reviewers are saying
Ordered for a bottle of The Botanist gin 2 weeks ago. Item got delivered after 2 days but inside the box was a bottle of Isle of Raasay gin, yet packing list correctly stated The Botanist. Sent a le... See more
I made the mistake of assuming a product was fake with the review below. I was convinced but I was also wrong. After some investigation, I realized this mistake and came back here to correct the r... See more
Company replied
I placed an order. Before ordering, contacted with them whether the product is available or not. They said it is available and will get in within 8-10 days but did not get any information after 10 day... See more
Company details
Written by the company
Hverdag.dk er en medlemsklub, der sikrer medlemmerne store rabatter på kendte mærkevarer indenfor blandt andet husholdningsprodukter, bleer, kosmetik, parfume, legetøj, hobbyartikler og meget mere. Når du er medlem af hverdag.dk kan du købe mere end 500.000 produkter til indkøbspris, dette gælder for 98% af produkterne. De eneste undtagelser er faktisk de varer, hvor producenten simpelthen ikke giver os lov til at sælge dem til dig til indkøbspris. Det koster fra 99,- om måneden at være medlem hos Hverdag.dk, vi lover at du sparer kassen
Contact info
Priorparken 833, 2605, Brøndby, Denmark
- 71 99 50 55
- info@hverdag.dk
- hverdag.dk
2.6
Poor
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Hverdag.dk
Hej Murat,
Tusind tak for de 5 flotte stjerner, du kan tro vi er glade for at modtage dem 😊 Vi er også utrolig glade for at høre at du har oplevet super service og hurtig levering.
Vi håber at se dig tilbage igen og du ønskes en rigtig god dag.
De bedste hilsner
Josephine
Hverdag.dk
Perfect service and product
March 1, 2021
Reply from Hverdag.dk
Hi Shirley,
Thank you so much for your wonderful review, we are very happy to hear that you had a great experience shopping on our site!
We hope to see you back again soon, and wish you a great day!
All the best,
Maria
Hverdag.dk
Reply from Hverdag.dk
Hej Sara,
Tusind tak for den flotte anmeldelse!
Vi er så glade for at høre at du er glad for hjemmesiden og vi glæder os allerede til dit næste køb! 😄
De bedste hilsner,
Maria
Hverdag.dk
It was my first and last time I…
It was my first and last time I purchase from hverdag.dk.
I received incomplete order. One was out of stuck , one with deficiency.
February 22, 2021
Reply from Hverdag.dk
Hi Mastaneh,
Thank you for your review, but we are very sorry to hear that it is based on a bad experience with us.
Unfortunately, there can occur delays or sold out items with our suppliers, which we haven't been notified about prior to updating our stock. We do apologize for you being the victim in this situation, and we are also very sorry that you have received a defect product.
I have tried calling you to discuss your experience and see if we could somehow make it a little better. I do hope that we hear from you so we can try and help you.
You can always contact us via our customer service, by either calling us on +45 71 99 50 55 monday-friday between 9-12 & 13-15 o'clock or by email: info@hverdag.dk.
Lastly, I wish you a great day, and hope we can find a way to change your experience, as we highly value happy customers.
Best regards,
Maria
Hverdag.dk
Reply from Hverdag.dk
Hi Natasha,
Thank you so much for the great review and wonderful recommendation!
We are very happy to hear that you have had a great experience with us and we hope to see you back again soon!
We wish you a great day!
All the best,
Maria
Hverdag.dk
Great service
Great service, super fast delivery but a little expensive delivery fee.
Anyways very reliable so I'll continue using it.
February 16, 2021
Reply from Hverdag.dk
Hi Agostina,
Thank you so much for your wonderful review - it brings stars in our eyes 🤩
We are very happy to hear you will keep shopping with us, so we will hopefully see you soon!
Have a great day.
All the best,
Maria
Hverdag.dk
Reply from Hverdag.dk
Hi Fari,
Thank you so much for your great review, we are so happy to have given you a good experience whilst shopping with us, and we hope to see you back again soon!
We wish you a great day!
All the best,
Maria
Hverdag.dk
Reply from Hverdag.dk
Hej Christian,
Tak for din fine anmeldelse, den sætter vi meget pris på :-D
Vi glæder os til at se dig tilbage en anden gang!
Rigtig god dag.
De bedste hilsner,
Maria
Hverdag.dk
I received my package in two days…
I received my package in two days without any delay. I ordered a perfume, and I got an original product, no fake.
February 5, 2021
Reply from Hverdag.dk
Hi Helena,
Thank you so much for you 5 star review ! We are happy to hear that you had a great experience with us and look forward to seeing you again at Hverdag,dk
Have a great day!
Best regards
Mary
Hverdag.dk
Hurtig levering og god kvalitet
February 5, 2021
Reply from Hverdag.dk
Hej Annemarie,
Mange tak for de fem stjerner! Vi bliver så utroligt glade for at høre, at du har haft en god oplevelse og er godt tilfreds med dit køb.
De bedste hilsner,
Mary
Hverdag.dk
God kvalitet og hurtig levering 😁
January 29, 2021
Reply from Hverdag.dk
Hej Hanne,
Mange tak for de fem stjerner, vi bliver så utroligt glade for at høre, at du har haft en god oplevelse og er godt tilfreds med kvalitet og levering.
Du må have en skøn dag!
De bedste hilsner,
Mary
Hverdag.dk
Long delivery time but quick responses from customer service
Took way too long for the package to arrive. Ordered it on a Thursday evening (to be delivered in Copenhagen) and it arrived one week later. Customer support told me weekend days are not counted but that is still not 1-3 days as they promise on the website...and it's too expensive considering you have to pick it up yourself. After some hassle, I managed to get a refund on the delivery cost.
The items were fine, except for one that was leaking a bit, but after I sent some photos of that item to customer service they issued a replacement.
January 29, 2021
Unprompted review
Reply from Hverdag.dk
Hi Juliana,
Thank you for your review, but we are sorry to hear that you weren't satisfied with the delivery time and that some of your items are leaking.
I cannot precisely say what has caused the delay in delivery of your order, as I cannot find you in our system from the given information here, but if you don't feel like you have been given the full information or if you still have any questions, please do not hesistate to contact our customer service: tlf. 71 99 50 55, open monday - fridag between 9-12 & 13-15 o'clock, or by email: info@hverdag.dk.
I hope to hear from you so that we can help you, and hopefully give you a better experience with us.
I wish you a great day and best regards,
Maria
Hverdag.dk
Reply from Hverdag.dk
Hi Brwene,
Thank you so much for your review!
We are so happy to hear that your shopping experience with us, has been so good, and that you are satisfied with our prices and service.
We wish you a great day, and hope to see you back on our site soon!
All the best,
Maria
Hverdag.dk
Super Super Super☺️
January 23, 2021
Reply from Hverdag.dk
Hej Rasa,
Tak for din super flotte anmeldelse! :-D
Du ønskes en rigtigt dejlig dag.
De bedste hilsner,
Maria
Hverdag.dk
I had a problem with a delivery
I had a problem with a delivery, it got damaged. In 2 days I received the damaged goods at no other cost. I had a pleasant experience. I recommend with confidence I will continue to use it.
January 21, 2021
Reply from Hverdag.dk
Hi Bota,
Thank you very much for you kind review!
We are happy to hear that you, in spite of your problem with delivery and damaged goods, have had a good experience with us!
We anticipate your next order and wish you a great weekend!
All the best,
Maria
Hverdag.dk
Great experience.
Fast shipping and great customer service.
1 item had a leakage almost got solved in a blink moment. Good experience. 👍🏿
January 20, 2021
Reply from Hverdag.dk
Hej Ling Ling,
Thank you very muc for the great review!
We are so happy that we were able to help you with the issue and that you overall had a great experience.
We wish you a great weekend!
All the best,
Maria
Hverdag.dk
Quick and efficient
Quick and efficient. Hverdag was good, even tough the delivery company has not worked that well.
January 19, 2021
Reply from Hverdag.dk
Hi Hugo,
Thank you very much for your great review, we are pleased to hear that you were happy with your experience with us, even though you are not happy with Bring.
You are always welcome to contact our customer service with feedback or questions about our courier. This way we can give them direct feedback on what to do better.
You can contact by: +45 71 99 05 55 Monday through Friday between 9-12 & 13-15 o'clock or by e-mail at info@hverdag.dk
I wish you a great day!
All the best,
Maria
Hverdag.dk
Reply from Hverdag.dk
Hi Marcello,
Thank you very much for your great review! We are very happy to hear that you had a positive experience with us.
We wish you a good day!
Best regards,
Maria
Hverdag.dk
Frauds
One star because I received my goods. Over 45 days afterwards they charged me 99DKK for a membership I never agreed upon. When contacted they refused a refund, as well as insulted my ability to read. Do not use this site, if it looks too good to be true, it is, and they will charge you more later without issues.
January 19, 2021
Unprompted review
Reply from Hverdag.dk
Hi Aaren,
Thank you for your review.
We are sorry to hear that you have not been aware of the membership. When you purchase products on our website for the membership price you also have to agree to the membership, before you can make the purchase. You do this by accepting our membershipterms on the check-out page.
If you do not accept these, the purchase cannot be made.
Additionally, we state that we are a membership based site several places on the website; a pop-up when visiting the site, the front page, on the product page, in the check-out and on your orderconfirmation.
I am sorry if there has been a misunderstanding regarding the membership and we would like to talk to you about this if you'd like, so please don't hesistate to contact our customer service on tlf. 71 99 50 55 from Monday-Friday bestween 9-12 & 13-15 or by email: info@hverdag.dk.
We hope to hear from you and wish you a good day.
Best regards,
Maria
Hverdag.dk
Reply from Hverdag.dk
Hej Gitte,
Tak for din anmeldelse, den er vi utrolig glade for og ikke mindst er vi virkelige glade for, af høre om din oplevelse med super behandling samt hurtig levering fra os.
Vi håber at se dig tilbage en anden gang og du ønskes en rigtig god dag.
De bedste hilsner
Josephine
Hverdag.dk
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