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Hyaluronpen Reviews 4

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TrustScore 2.5 out of 5

2.6

Beauty Product Supplier
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Company details

  1. Beauty Product Supplier
  2. Beauty Products Wholesaler

Information provided by various external sources

Modern device for injection- free administration of cosmetic drugs

Contact info

2.6

Poor

TrustScore 2.5 out of 5

4 reviews

5-star
4-star
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2-star
1-star

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Rated 1 out of 5 stars

I would like to give them a good review…

I would like to give them a good review but I can’t. I ordered two ME:DAM Prime fillers because they were out of the Hyafilia Classic. They decided to clear out their old inventory and give me the Hyafilia Petit expired date 2022.06.11. They snuck this in my order. Bad business and my complaints are just beginning because I can’t stand thieves and liars.

July 10, 2022
Unprompted review
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Reply from Hyaluronpen

Hello,
Please reach out to us with your order number and name. We are very sorry for our mistake but we didn't send those out to you on purpose. Sometimes there is a mix-up on orders and issues as we send out a lot of packages a day. Typically our costumers reach out to us to let us know and we always solve their issues for them. We can send out a refund or a replace those fillers for you so please reach out to our email @hyalronpenstorellc@gmail.com. Once again we are very sorry for the inconvenience.

Rated 1 out of 5 stars

I bought 2 MLS and I only received 1

I bought 2 MLS and I only received 1. Also I bought hyafilia grand and I received hyarev. I sent them a picture of my order total to show what I bought and I sent them what I received for proof through email but no response. I spent $116 for them to ship the wrong item and only give me 1ml when I paid for 2. Order #10928.

January 19, 2021
Unprompted review
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Reply from Hyaluronpen

Hello,
Please reach out to us at our email and we would love to help you further with this issue. Our email is @hyaluronpenstorellc@gmail.com

Rated 1 out of 5 stars

BAD...I have tried over and over to…

BAD...I have tried over and over to order from this company...I live in Canada and the one time I did get through put it on Visa now the only payment option is a USD bank account?!?!? First off the chat dosent work...keeps going going back to home page...then email they never answer... Amazon delivered immediately...this is the worst customer service ever!

September 3, 2020
Unprompted review
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Reply from Hyaluronpen

Hello,
Unfortunately we do not ship to or accept orders from Canada. This could be why you are having a problem with placing the order. I hope you understand and have a great day!

Rated 5 out of 5 stars

....

Fillers shipped on time

July 19, 2019
Unprompted review
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Reply from Hyaluronpen

Hello! I'm a company Executive, and unfortunately, I haven't found your name in our customer database. Please write your order number. To further clarify the situation.

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