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Rated 5 out of 5 stars

This proxy provider is among the top on my list. I have tried smartproxy and oxylabs, but since I'm on a tight budget lately, I wasn't able to afford the above mentioned services. I stumbled upon... See more

Rated 5 out of 5 stars

This proxy provider is among the top on my list. I have tried smartproxy and oxylabs, but since I'm on a tight budget lately, I wasn't able to afford the above mentioned services. I stumbled upon... See more

Rated 5 out of 5 stars

They offer clean and reliable proxy and also have a good and swift costumer service i really like using their services

Rated 3 out of 5 stars

The interface is good and clean, however, refreshing sticky sessions many times results in the same IP address. Every time I refresh a session in the United States, I either get the same IP in New Y... See more

Company replied

Company details

  1. Software Company

Written by the company

Best residential & 4G proxies for your business. Our residential and 4G proxies are carefully set to ensure they are 100% anonymous without any dns leaks.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

213 reviews

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Replied to 50% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

There support is just too bad

There support is just too bad, they just ghoasted me for the past 2 weeks now. I keep sending mails almost every 3 days just to get a response, thinking probably they have lots of customers to attend to, but still, no reponse from them.

June 10, 2025
Unprompted review
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Reply from HydraProxy

Hi Idris,

Thank you for your feedback, and we're really sorry to hear about your recent experience. We want to assure you that we manage all support messages — whether we're online or offline — and nothing is ignored intentionally.

To help us investigate and resolve this quickly, could you please provide more details (we have checked the email address provided and we identified an account, but no emails or messages on our live chat support app)? We take these matters seriously and want to make things right.

Looking forward to your response, and again, our sincere apologies for the delay.

Best regards,
Hydraproxy team

Rated 2 out of 5 stars

really poor service and bad support

I've using their static residential proxies for quite a while, and it's really painful experience:
1) Servers are often not working, and they even don't guarantee 1 full-working day
2) Their IP-checker often shows wrong IP, and you need to go back and fourth each 30 minutes, trying to guess your real IP
3) their support is absolutely hopeless - you will not get refund for buggy server. You will not get any real help too
4) They charge 3$ for 1 day of residential ISP proxy. Gladly i've found service that provides it for 1 month for almost same price. I should have done it much earlier.

oh, and on top of that, my servers were slow as a turtle.

ps: i don't need any assistance/reply from HydraProxy. I already moved to another service. I am just sharing my personal experience with them

April 30, 2025
Unprompted review

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