Hydrohbottle Reviews 

538
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 267 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptionally helpful support team, noting that customer service representatives consistently go above and beyond to resolve any questions or unexpected issues quickly. Many people discuss the wonderful quality of the water bottles, sharing that they feel much more energetic and experience improved daily hydration routines. Though some reviewers were not happy with defective items, mentioning frustrating difficulties with malfunctioning replacements or leaking parts. Other individuals also noted unexpectedly high return shipping costs or felt that the device did not provide the expected results.

What people talk about most

Product

Consumers find product to be positive, highlighting increased energy levels, better sleep, and an overall... See more

Customer service

People report positive experiences with customer service, frequently highlighting outstanding support and... See more

Quality

Reviewers highlight positive aspects of quality, noting that the water tastes refreshing and that the bottles... See more

Service

Customers had positive experiences with service, frequently highlighting first class assistance and quick... See more

Response time

Users describe positive interactions with response time, frequently praising the prompt and helpful customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I LOVE This Product! First-I drink at least 3 Hydroh bottles a day and within a week began to notice an increase in energy and my afternoon Naps were NO Longer A Must! I couldn't believe it! Second... See more

Company replied

Rated 5 out of 5 stars

I ordered 2 Hydroh bottles for me and the wife. After waiting 2 months i put a comment on social media about not receiving my order thinking it was a scam. I immediatley received a reply from Hydroh... See more

Rated 5 out of 5 stars

I would like to give my sincere appreciation to customer support for replacing my Hydros bottle after breaking the glass portion of the Hydroh. Not to many companies will go that extra mile for the co... See more

Rated 5 out of 5 stars

I contacted Hydroh customer care team after my machine stopped working properly. I sent a video, carried out their suggested fix and sent the follow up video showing no improvement. Amelia ,who had be... See more

Company replied


Company details

  1. Bottled Water Supplier

Written by the company

Hydroh is about providing a holistic solution to your overall health. We aim to make the step of getting healthier easier through producing hydrogen water. Our goal is to make living better; or in other words, make you feel better in your day to day life.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

538 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 27% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(538)

267 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It makes a difference! I have had my two Hydroh bottles for a few…

I have had my hydro bottles for a few months, but I started using them consistently last month. I do feel that my energy is increased, I have less inflammation, and I am motivated to drink more water because it seems to taste more refreshing.
The company has a highly responsive, warm and professional customer service team to respond to any concerns or questions. This is extremely important to me, and they have earned my trust accordingly.

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

My first bottle had issues but they…

My first bottle had issues but they were there to try and help me anyway possible and had no issues in sending me a 2nd one free of charge to make things right.still waiting for it and can't wait to try it.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

I have absolutely loved my hydroh…

I have absolutely loved my hydroh bottle and noticed a big improvement in inflammation in all areas of my body. My rings are loose and joints feel so much better. I regrettably dropped my bottle on a concrete road and will definitely replace it.
Customer service has been amazing. Thank you, Jacquie

April 1, 2026
Unprompted review
Rated 1 out of 5 stars

Got a defective bottle

Got a defective bottle. Reached out to customer support for a refund they said they could do that and I pay for the shipping plus a restocking fee or keep the bottle and get 50% of what I paid put back on my card. Over a week and no response from the company they have no customer support and I feel like this company is a rip off. Do not order from this company if you get a defective bottle just be prepared to suck it up

March 22, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Have had our bottle for a year and absolutely love it. Recently had to reach out to customer service with a few questions. They were so quick to reply and so helpful.

March 31, 2026
Unprompted review
Rated 3 out of 5 stars

This is my second Hydro bottle the…

This is my second Hydro bottle the first one worked well, but I had it for two days and I dropped and broke it. I also had insurance on it and have been trying to figure out if the insurance would cover that. I also recently purchased another one and it does leak when I turn it on around the seal of the bottom I’ve been waiting to hear from them on how to replace that to get one that does not leak and I haven’t heard a word so I text them again twice and if I don’t hear anything, I’m gonna call the Better Business Bureau because these bottles cost me $70 each.

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered a hydro bottle for my mum and…

I ordered a hydro bottle for my mum and never received it even after it was supposedly delivered … I emailed hydro support team to see if they could help and I received the most amazing service I was told that the delivery had been made but they were upset that I didn’t get my product and sent out another one … I got my package yesterday and I just wanted to let everyone know this product is great and more importantly the people selling it are great …. Thankyou again

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

I love my hydroh bottle

I love my hydroh bottle, I had it a couple of months. The hydroh customer service help is right on time and very understanding. Thank you for everything.

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding product

Mine works beautifully and has for a year. I feel much better. I thought it was just me, so I bought for my mom and my kids. They all report feeling more energy.

March 29, 2026
Unprompted review
Rated 5 out of 5 stars

My wife and I have been using the…

My wife and I have been using the Hydrobottle for about six months now and love it. This company has been very supportive, and always gone the extra mile to make sure our experience has been a great one. I recommend getting the Hydroh.

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Best water bottle ever!

I got me and my mom a water bottle last year and mines broke last week. I emailed customer service and they are replacing it. I’m so excited and can’t wait to get my new one. This has been an added blessing. My overall health has greatly improved because of the regular use of drinking hydrogenated water. I’ve had my sister and friends purchase one as well. I will continue to spread the news. Thanks guys, you did your big one with this bottle. Now EVERYONE is trying to make one! lol

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

This company is top notch.

This company has top notch customer service. My first bottle was damaged in shipping. Hydroh responded super fast to my concern and immediately sent a new free of charge replacement. You can feel very comfortable dealing with them.

March 25, 2026
Unprompted review

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