HyggestyleReviews 

237
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful products, often highlighting their quality and unique nature, making them ideal for gifts. The delivery service is frequently mentioned as speedy and efficient, with items arriving well-packaged and on time. Many people appreciate the excellent service, noting the friendly communication and the thoughtful touches in the packaging, which often include small gifts. The website is also a positive point, described as easy to navigate and full of interesting content like craft activities and recipes. However, some customers also noted that product photos on the website could be misleading regarding size, leading to items being smaller than expected. Additionally, a few people experienced issues with items not being as pictured or described, suggesting that some products might not have been checked before dispatch.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the beautiful, well-made, and... See more

Delivery service

Reviewers consistently express satisfaction with the delivery service, frequently highlighting its speed and... See more

Quality

Consumers find quality to be positive, with many reviewers praising items as beautiful, well-made, and of... See more

Service

Users describe positive interactions with service, highlighting great communication and speedy delivery, even... See more

Website

Reviewers highlight positive aspects of the website, with many expressing their enjoyment of the recipes and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love all the products Hyggestyle sell but chose some new Christmas decorations this time. They offer great customer service and my decorations were delivered very quickly. Their newsletter is als... See more

Rated 5 out of 5 stars

Absolutely fabulous customer service from this family run business. Can not fault the service, product range or quality. Items ordered arrived promptly and safely, and just what I was looking for. D... See more

Rated 5 out of 5 stars

This is my first purchase with Hyggestyle. Because another customer had queried the details of an item I had also purchased, Becci telephoned me to check that I was happy with the details of my order... See more

Rated 5 out of 5 stars

Beautiful snood, so soft, & the Scandi pattern & burgundy colouring are gorgeous! Very good price, wrapped lovely & received nicely through the post .... & included a wee Dalar Hest gift decoration ❤️... See more


Company details

  1. Gift Shop

Written by the company

Hyggestyle.co.uk is an online boutique providing Scandinavian and Danish gifts, crafts and homewares. Add a touch of cosiness to your home with our beautiful candles, snuggle up with some Scandi knitwear or treat yourself to some beautiful new Nordic Christmas decorations!


Contact info

4.9

Excellent

TrustScore 5 out of 5

237 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(237)

56 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing and friendly customer service

Amazing and friendly customer service. Very speedy resolution of a mistake with my order (my fault). Gorgeous things!

September 25, 2024
Hyggestyle logo

Reply from Hyggestyle

Absolutely a pleasure to help, thank you so much for your kind words! x

Rated 5 out of 5 stars

Unique products

The products are great and the customer service is simply fantastic!

September 4, 2024
Hyggestyle logo

Reply from Hyggestyle

Thank you so much, wonderful to hear you are happy with everything! x

Rated 5 out of 5 stars

What a lovely company all round!

Such a good experience - several items ordered, lovely unusual scandinavian gift ideas I haven't found elsewhere - very reasonable prices, arrived promptly and safely within timescales (package included delicate glass items), exactly as expected and hoped for, beautifully packaged and even a handwritten personalised note, small extra item and nice recipe card! A lovely online shopping experience, thank you and I'll be back for Christmas ideas!!

August 22, 2024
Hyggestyle logo

Reply from Hyggestyle

Thank you so much for your lovely words, it really does mean the world to us to know you are happy! Love from the Christmas elves :D

Rated 5 out of 5 stars

I am delighted with the service from…

I am delighted with the service from Hyggestyle.
Fast secure delivery and very helpful customer service.
I definitely recommend them !!

Thanks Again.

July 9, 2024
Hyggestyle logo

Reply from Hyggestyle

Thank you so much for your lovely words, hope your candle-sticks bring you many years of hygge! :)

Rated 5 out of 5 stars

Great selection

Great selection, fast and efficient service

July 1, 2024
Hyggestyle logo

Reply from Hyggestyle

Thank you so much! Bex and the Office Elves :)

Rated 5 out of 5 stars

Excellent service

The items arrived in very good time, were packaged in an excellent manner (They were fragile items) and are just as described. Communication was excellent, there was even a small free gift in the package. 😊 Thank you.

June 26, 2024
Hyggestyle logo

Reply from Hyggestyle

We're delighted you are happy with our service, thank you SO much for your kind words :) x

Rated 5 out of 5 stars

Hyggestyle are excellent

I have been ordering from Hyggestyle for a while now and have found them to be an excellent company to deal with. They have sent me the items I've ordered really promptly, the items are as listed and when there has been a problem with supply, which has only happened once, they sorted it out quickly and efficiently, and kept me well informed. I will continue to use them and am happy to promote them to others.

June 10, 2024
Hyggestyle logo

Reply from Hyggestyle

Thank you SO much for your lovely words, always an absolute pleasure :) x

Rated 5 out of 5 stars

Fantastic Customer Care

Due to not fault of Hyggestyle, the Royal Mail had incorrectly posted my parcel to another address although their tracking service had incorrectly stated a successful delivery. After exhausting all options from my end I made contact with Hyggestyle’s owner Becci who straight away offered full reassurance that she would do her upmost to locate the package and find a resolution regardless of its whereabouts.

To her absolute credit she was able to get in touch with a Royal Mail regional manager who found out the package had been negligently left at a nearby warehouse. The following day a postman came with the correct package which was a welcome surprise.

It is always insightful to see how a company manages customer service when unexpected things occur and in this case they passed with flying colours. It really is evident that Becci really cares about her company and does her upmost that her customers are fully satisfied.

All the items were carefully wrapped within a good solid cardboard box. A small note of thanks shows the personal care that offers the customer reassurance that delicate good are well protected during transportation.

Hyggestyle have a lovely range of selection of goods that can not be easily found in the UK and certainly will shopping there in the future.

I have noticed that the rare negative feedback (x2) on here in fact had all their issues resolved. It is a shame that some people will not try and give the company a chance first rather than providing a knee jerk reaction for things that were out of their control. Keep up the great work!

Many thanks,

Linda

May 2, 2024
Unprompted review
Hyggestyle logo

Reply from Hyggestyle

Thank you SO much for your lovely words, and we are so pleased you are happy with everything! Very best wishes, Bex

Rated 5 out of 5 stars

Perfect sized basket for carrying cut flowers

Good price and good quality basket. Prompt delivery, with a personal hand written note saying thanks for ordering and an unexpected little gift of a small wooden rabbit tag- nice touch . Well done Hyggestyle

April 16, 2024
Hyggestyle logo

Reply from Hyggestyle

So pleased you are happy with everything, thank you so much!

Rated 5 out of 5 stars

Amazing personal service

Perfect thank you. Beautifully packed and really appreciated the little gift.

April 29, 2024
Hyggestyle logo

Reply from Hyggestyle

Thank you so much for your custom! Best wishes, the Hyggestyle Elves

Rated 5 out of 5 stars

Items for barbecue

Items arrived on time and well packed. Lovely jar with paper straws, handy for barbecues. Also ordered paper lanterns which are very pretty. Both items good quality. Thanks again for my order.

April 26, 2024
Hyggestyle logo

Reply from Hyggestyle

Thank you so much, hope you had a lovely party! x

Rated 5 out of 5 stars

Easy to return

An easy to navigate website, very prompt friendly response from customer Services re query, and no quibble easy return process. Also very lovely goods for sale.

April 19, 2024
Hyggestyle logo

Reply from Hyggestyle

Thank you so much! Bex and the girls x

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look