HYGO Shop Reviews 

do NOT ever order from this fake company.
They are Chinese NOT British and don't send you your order. When you complain they offer first 10 % then 20% . Then finally after weeks say we are sorry with the delay and give another tracking number.
We need to stop these fake companies.
I am reporting to Amex next .
Terrible experience.

The gloves need an additional power bank to stay charged, the warmth doesn't last long once unplugged. When I emailed them to ask why the charge didn't last, I got a reply stating I could purchase at additional cost,power banks. These gloves can also be found at less than half the price on eBay and Amazon, rather than going through them.direct, unfortunately I went direct.

Not rechargeable as stated need to attached to power bank the whole time ! After 36 emails back and forward they have given me an address to get a full refund tho I have a feeling they will go back and I will hear no more ! Do NOT waste your money on these!

I'd give it zero stars if I could.

These do not work and the company will not allow me to return the gloves

Can't contact them, their mailbox is full. Gloves aren't rechargable

I bought two pays both of which turned out to be faulty
This company has no scruples whatsoever or reasonable customer service policy
Faulty goods can be returned for a full refund but you have to pay postage and won’t receive a refund on the postage
Woeful
Avoid at all cost and buy products from your local country

I can’t go for less than 1. But never received the item they are refusing a full refund and now ignoring my emails. Save yourself the money don’t bother

Do not buy this product!!!
Description is purposely deceptive!
The gloves are not rechargeable as described, they need to be permanently plugged into a power bank in order to provide some mediocre heat anyway.
Refunds don’t work either.
You will lose your money if you buy those.

Terrible material and definitely not thermal.. the ones I got done even have a charger as advertised stay away from this shop. I wish I had read the reviews

Completely useless and waste of money. Shame there's no 0 star.
There was no information on the website to explain the gloves were in fact non chargeable.
All their items are 'on sale' and you can't send back sale items or get a refund.

I wish I would have read the reviews! Gloves only heat when the are plugged in to a USB port. And when they heat up, the glue that holds the heating element dissolves. I used that fact to remove the wires and am using them as non-heated gloves. I guess, at least I received the product, even if it doesn't work correctly.

Never again! Gloves are totally useless…. I wish I had seen the reviews before I purchased them via facebook.

Product not as described.
Gloves stated as rechargeable but this is incorrect as they need to be permanently plugged into a power bank for each hand. Gloves poor material and heated area very small and fragile looking.
Refuse to send return address.

UPDATE
finally got a return address. its expensive to send back but its the principal as far as im concerned. Address below for anyone else struggling to get it
You send the product to:Room 914, Building B-2, Window of Green Land, Yuhuatai District, Nanjing, Jiangsu Province, China
Andy，17551077820
Zip code 210012

AVOID- If I could give zero rating I would!

The rechargeable gloves are massive & once charged are sort of warm in one area but there is no way of switching on/off. 6 emails back & forth about returning & a full refund but they really don’t want you to return them plus it costs so much to return that it’s not worth it. Total waste of money

Not as advertised, heat only works when gloves are plugged in to power source. do not buy.

Can’t give a zero star if I would
- no way to turn off the heat , must be plugged into a power source
- no way to contact the supplier for refund
- Do NOT buy these.

Rubbish Very poor products , Ordered some gloves Rubbish

I understand that there is a refund policy but at the moment they keep offering a paltry discount offer. The gloves are worse than useless. I fear I may have lost my money. Currently threatening with Trading Standards. Please do not buy these gloves.

Avoid this company at all costs. Gloves are not rechargeable and their returns policy is not straight forward and free. I wouldn't recommend this company to my worst enemy.

Do not buy!!!!!
Absolute rip off no way to contact them!
Just crap merch