Hylo Athletics Reviews 259

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their exceptional comfort, often describing them as feeling like "walking on air" or "clouds," and highlighting their suitability for various activities including daily wear, long runs, and gym use. People frequently commend the high quality, excellent cushioning, and responsive feel of the products, noting their effectiveness in providing support and reducing discomfort, even for those with specific foot conditions. The delivery service is also often mentioned positively for its speed and efficiency. However, some customers experienced issues with product durability, reporting instances of soles delaminating or seams coming apart after minimal use. A few other people also felt that the sizing could be inconsistent, with some finding the products too narrow or too large, leading to the need for returns or exchanges. There were also isolated mentions of squeaking products and unreceived packages, as well as laces that frequently came undone.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the shoes for being... See more

Quality

People report positive experiences with quality, highlighting the comfort and support of the shoes. Many... See more

User experience

Customers had positive experiences with the user experience. Many reviewers found the website easy to... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the fast shipping and quick... See more

Fitness

Consumers find fitness to be positive, with many using the product for various activities like mid-length and... See more

Based on these reviews

Rated 5 out of 5 stars

My IMPACT have more than 1000km, and still going strong ! I've been using them for daily milage and long runs on both road and some trails. They are really comfortable, have the perfect balance b... See more

Rated 5 out of 5 stars

Great shoes. Very comfortable, responsive, good grip on dry and wet surfaces and true to size. Use them for recovery sessions, low aerobic runs in 5:00/4:45 min/km, including a couple 1km series in th... See more

Company replied

Rated 5 out of 5 stars

As a heavier runner I often find neutral shoes either bottom out on downhills or feel less stable on uneven ground. The Hylo Impacts feel steady underfoot and absorb impact in all situations. Love ''e... See more

Company replied

Rated 5 out of 5 stars

I work in the run specialty industry and have had the good fortune to test out a wide range of footwear from every manufacturer on the wall, so when Hylo launched their brand with only one shoe to com... See more


Company details

  1. Sportswear Store
  2. Running Store

Written by the company

Run like the world depends on it


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

259 reviews

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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Love these shoes!

Love these shoes! Wanted to try out a new brand and am so happy I did. They are extremely comfortable and offer a good amount of support. They are great for my mid-length and longer runs. Love the style and will likely purchase another pair in the future!

January 5, 2026
Rated 5 out of 5 stars

Responsive, thorough, and kind

Hylo Athletics was very responsive and thorough when we had an issue with a return at a local store. They responded timely and kindly. Our son loves his first pair of hylo shoes and plans to buy them again. They are so comfortable and stylish without being over the top.

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Efficient, direct, circular.

From viewing products, to ordering, delivery, all the way through to the circular return process when I wear them out, everything is simple, efficient and direct.

January 8, 2026
Rated 5 out of 5 stars

These guys are great

These guys are great! I had some minor issues with a pair received and asked to exchange it. I noted that I hoped to get it before my race, and they responded with an expedited turnaround (outside of their usual process). I’m getting it way early, and on time for my race!

October 3, 2025
Rated 3 out of 5 stars

Durability needs work

The shoes are incredibly comfortable. The upper fabric is soft and accommodating for my slightly wider foot. The foam is nice and cushy, with some good bounce to it. The durability leaves a lot to be desired. I have worn them for two runs and to stand/watch a soccer match, but the sole is already delaminating pretty severely.

September 28, 2025
Unprompted review
Rated 5 out of 5 stars

Wow!

I love my trainers, they are so stylish and the most comfortable pair I’ve ever bought. I have a fused toe and have struggled for years with finding comfortable trainers. These have plenty of room around the toes and the sole is so bouncy. My feet feel wonderful in them and I can manage my gym easily now and feel so more confident on my feet. Well worth the extra money for proper, well made shoes. The website was easy to navigate and I found the pair I wanted easily. They arrived within a couple of days and I’m so pleased with them

September 30, 2025
Rated 4 out of 5 stars

The shoes themselves are SO comfy and…

The shoes themselves are SO comfy and they feel incredible to run in. I’m just so so sad because I’ve only worn them a handful of times (5-6) and they’re already coming apart at the seam near my ankle, but I’ve already worn them and can’t return them. They overall feel high quality aside from that, and I would love to give them 5 stars.. but I cannot speak to the longevity of the shoe.

September 15, 2025
Rated 5 out of 5 stars

Simple website

It's a simple website. Easy to navigate. Hylo athletics offers plenty of details and information about their product.

August 18, 2025

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