My request to move my server location closer to my broker's server location was quickly fulfilled! I even requested it twice, due to my own mistake of not performing a thorough ping test on the neares... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Their service and support is top notch. Plus their options of hardware specs and prices are really good. I've recently upgraded twice and both times they were done quickly with no issues. Since I tr... See more
Outstanding service from Hyonix! I recently had an issue with my VPS, and their support team went above and beyond to help me. They replied incredibly fast, were precise in identifying the problem, an... See more
I had an urgent technical issue with my server and needed immediate support. It was a high-stakes situation and there was a lot on the line. Ryan and team stepped up within minutes and helped me re... See more
Company details
Written by the company
Providing the best and the cheapest Windows VPS RDP based on Hyper-V technology and more.
Contact info
18 Sin Ming Lane, #07-13, Midview City, 573960, Singapore, Singapore
- hello@hyonix.com
- hyonix.com
4.9
Excellent
226 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great guys at the customer service…
Great guys at the customer service center. high-speed server. highly recommended.
January 10, 2024
Unprompted review
they always being helpful and polite i…
they always being helpful and polite i like the supoort team
January 5, 2024
Unprompted review
Hyonix for the win!
Love the price and quality of Hyonix! Customer support is amazing and always responds promptly!
December 29, 2023
Unprompted review
Amazing VPS. Excellent Customer Support
Hyonix is probably one of the best VPS providers that I've ever tried in my experience. I used other VPSs mainly for algorithm trading or web hosting, but this one is very impressive. Their customer support is lightning fast, they replied to one of my tickets in just a minute, yes you read it right! But the best for me is the performance and the hardware provided, despite the low prices.
I think a few providers offer the same level of performance. Also for trading they are the perfect choice, since they offer Equinix NY2 as a server location (I hope they will expand to NY4 too), as a result the latency is really low, about 1-2 ms or even lower for some broker servers.
I won't disclose other VPS providers for obvious reasons, but one of the most famous trading VPS providers offers shared AMD Epyc Rome cores (2nd generation EPYC series from AMD) peaking at just 2.4Ghz, while Hyonix provides AMD Epyc 7443p cores, that peak at 4Ghz!
The only suggestion that I want to make is to provide also dedicated servers, while trying to maintain a lower price compared to the competition.
December 21, 2023
Unprompted review
Reply from Hyonix
Hi Lorenzo, appreciate your constructive feedback and glad to hear that you liked our service!
The reason why we did not have NY4 is due to lack of space in the facility (expandability) and NY2 has more local transit carriers (being one of the first Equinix facilities in NY). NY2 is also in the same Datacenter campus as NY4 so it's just a cross-connect away from all networks in NY4 and the roundtrip latency between the 2 Datacenters is less than 0.06ms!
Our team is also looking to provide dedicated servers soon as we finish up our infrastructure automation.
Thank you for choosing Hyonix and for taking the time to share your experience. Hope you have a Merry Christmas and a Happy New Year.
Top-notch Customer service
December 19, 2023
Unprompted review
Great support and VPS is ready in less…
Great support and VPS is ready in less than 5 minutes. Way faster than any other I’ve used.
December 9, 2023
Unprompted review
24/7 customer support available
December 6, 2023
Unprompted review
About hyonix service is really good i…
About hyonix service is really good i appreciate it!! Keep it up
November 27, 2023
Unprompted review
Hyonix is a great company with great…
Hyonix is a great company with great service. Their customer support is very friendly, knowledgable, and they know how to take care of customers while keeping their prices low. I definitely recommend this company to anyone needing a Windows Server.
November 24, 2023
Unprompted review
Good quality service and responsive support.
Support is fast and they help me regarding the visual lag and reconnection issues of my server. Highly recommend. Very affordable vps, reliable and powerful performance. Thanks HYONIX!
November 24, 2023
Unprompted review
Very kind and helpful staff
After having issues running a software I created on their servers, the support team spend hours finding the issue and resolving it.
The issue wasn´t something that was caused by them or their VPS´s , still they made sure to resolve it.
November 22, 2023
Unprompted review
Amazing service and communication!
I love their services and have absolutely no complaints about them whatsoever! Their customer service responses are really fast and efficient. Highly recommend to everyone!
November 22, 2023
Unprompted review
Good Service
Good Service, And very supportive team. Thanks HYONIX.com.
November 20, 2023
Unprompted review
Thank you for your quick resolution
Thank you for your quick resolution. Thank you very much for helping me.
November 17, 2023
Unprompted review
Support is insanely FAST
I had a problem with the server (it was too slow for what I wanted) but the support team was answering my messages insanely quick, they even got me a better deal and a new server that works for what I wanted right now. Thank you! Highly recommend!
October 24, 2023
Unprompted review
The technical support is wonderful
The technical support is wonderful. I had a problem with changing the language of Windows. They were quick to help me solve the problem. I really appreciate their support.
October 22, 2023
Unprompted review
THIS IS CRAZY
THIS IS CRAZY. I'm new to TrustPilot as a reviewer but I occasionally check it for online stores, broker reviews etc. AND LET ME TELL YOU. My VPS was activated immediately upon payment completion. I AM AMAZED. Kudos to Hyonix.
Will update this review as I use their VPS.
October 16, 2023
Unprompted review
Good VPS at a fair price!
Good VPS at a fair price!
Very fast and accurate support and service!
October 13, 2023
Unprompted review
great customer service
great customer service
problem resolved
quick actions
October 12, 2023
Unprompted review
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