HYPE Reviews 5,181

TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 5 out of 5 stars

On my opinion Hype is a great Bank Card for all the services included into. Exellent paymant service for Online purchases paymants, even Customer Service. The App as the online page version are ea... See more

Company replied

Rated 5 out of 5 stars

Trustworthy bank with great customer service. The definition of what people should look for when looking for an online bank. Last year my card got cloned and I lost some money, but the customer ser... See more

Company replied

Rated 5 out of 5 stars

To all HYPE users !!! I am an old age pensioner, mobility is one of my problems, so not being able to go to the bank, creates a number of difficulties. HYPE in every aspect has become an essentia... See more

Company replied

Rated 2 out of 5 stars

Creating a supporting chat that stays open even if you close the app. That would make communication between the customer and the Hype Team easier.

Company replied

Company details

  1. Money & Insurance

Written by the company

HYPE, brand di Banca Sella, è il conto di riferimento per chi riconosce nel digitale e nell'innovazione tecnologica un valore determinante nel miglioramento della propria vita. Come brand di Banca Sella, creiamo prodotti completi e innovativi, progettati per rispondere in modo semplice e immediato ai bisogni quotidiani. Oggi quasi due milioni di persone hanno scelto HYPE per gestire la propria routine finanziaria.


Contact info

  • Piazza Gaudenzio Sella 1, 13900, Biella, Italy

  • hype.it

4.1

Great

TrustScore 4 out of 5

5K reviews

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Rated 5 out of 5 stars

perfect

everything!

May 1, 2026
HYPE logo

Reply from HYPE

Hi Zoe, we're happy to see you satisfied 💙

Rated 5 out of 5 stars

beautiful

bella e utile

April 30, 2026
HYPE logo

Reply from HYPE

Ciao Giovanni, ti ringraziamo per il feedback positivo. È bello vedere che l’esperienza che offriamo ogni giorno rispecchia ciò di cui hai bisogno 💙

Rated 5 out of 5 stars

I'm very happy with it

I'm very happy with it, no problems, no worries, everything is fast and intuitive. Let's hope everything stays this way even after being bought by Banca Sella. For now, everything has remained the same. So, great!!!!

April 29, 2026
HYPE logo

Reply from HYPE

Hi Luciano, we're happy to see you satisfied 💙

Rated 5 out of 5 stars

Easy

Fast, clear , easy to manage

April 29, 2026
HYPE logo

Reply from HYPE

Hi, we're happy to see you satisfied 💙

Rated 5 out of 5 stars

Easy to use

Easy to use, fast and responsive, I can send money to my family or friends very quickly if they have hype too, or I can send a bank transfer very easily. I have the regular Hype plan and it’s fantastic

April 28, 2026
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Reply from HYPE

Hi Gianluca, we're happy to see you satisfied 💙

Rated 5 out of 5 stars

Ok perfect

I'ts perfect

April 29, 2026
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Reply from HYPE

Ciao Biagio, grazie per aver dedicato del tempo a lasciarci una recensione. Ci fa davvero piacere sapere che la tua esperienza con HYPE è positiva 💙

Rated 5 out of 5 stars

Efficiente

April 27, 2026
HYPE logo

Reply from HYPE

Ciao Dario, grazie per la tua recensione.
È un piacere sapere che il tuo conto HYPE sta rispondendo al meglio alle tue esigenze 💙

Rated 5 out of 5 stars

Good.

Good. Online, zero/low fees, fast, easy to use. I hope they will add new features such as temporary credit card, but they're on the right track to become an amazing online bank 👍

April 28, 2026
HYPE logo

Reply from HYPE

Ciao Gianluca, grazie mille per il tuo feedback. I suggerimenti dei nostri clienti sono fondamentali per migliorare l'app HYPE e i servizi offerti 💙

Rated 2 out of 5 stars

Chat that stays open

Creating a supporting chat that stays open even if you close the app. That would make communication between the customer and the Hype Team easier.

April 23, 2026
HYPE logo

Reply from HYPE

Ciao Luca, grazie mille per il tuo feedback. I suggerimenti dei nostri clienti sono fondamentali per migliorare l'app HYPE e i servizi offerti 💙

Rated 5 out of 5 stars

Reliable

Reliable, stable and safe. I love my Hype and I use it all around the world.

April 27, 2026
HYPE logo

Reply from HYPE

Hi Luca, we’re happy to read your review. It’s a pleasure to know that HYPE is with you wherever you go around the world. Thank you for choosing us and for sharing your experience 💙

Rated 5 out of 5 stars

Positive

I have a good experience.

April 27, 2026
HYPE logo

Reply from HYPE

Hi Barbara, we're happy to see you satisfied 💙

Rated 5 out of 5 stars

Best e-Bank

April 24, 2026
HYPE logo

Reply from HYPE

Ciao Ignazio, ti ringraziamo per il feedback positivo. È bello vedere che l’esperienza che offriamo ogni giorno rispecchia ciò di cui hai bisogno 💙

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