On my opinion Hype is a great Bank Card for all the services included into. Exellent paymant service for Online purchases paymants, even Customer Service. The App as the online page version are ea... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Trustworthy bank with great customer service. The definition of what people should look for when looking for an online bank. Last year my card got cloned and I lost some money, but the customer ser... See more
Company replied
To all HYPE users !!! I am an old age pensioner, mobility is one of my problems, so not being able to go to the bank, creates a number of difficulties. HYPE in every aspect has become an essentia... See more
Company replied
Creating a supporting chat that stays open even if you close the app. That would make communication between the customer and the Hype Team easier.
Company replied
Company details
Written by the company
HYPE, brand di Banca Sella, è il conto di riferimento per chi riconosce nel digitale e nell'innovazione tecnologica un valore determinante nel miglioramento della propria vita. Come brand di Banca Sella, creiamo prodotti completi e innovativi, progettati per rispondere in modo semplice e immediato ai bisogni quotidiani. Oggi quasi due milioni di persone hanno scelto HYPE per gestire la propria routine finanziaria.
Contact info
Piazza Gaudenzio Sella 1, 13900, Biella, Italy
- hype.it
4.1
Great
5K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Useful and well-designed
The experience is well-designed and almost all the functions work very well.
February 3, 2026
Reply from HYPE
Ciao Daniele, grazie mille per le tue parole.
Ci fa davvero piacere sapere che la tua esperienza con HYPE è positiva 💙
Reply from HYPE
Ciao Davide, grazie per aver condiviso la tua esperienza. Siamo contenti che trovi l'app HYPE semplice e chiara 💙
Reply from HYPE
Hi Carolina, we're happy to see you satisfied 💙
Reply from HYPE
Ciao Vincenzo, grazie per aver dedicato del tempo a lasciarci una recensione! Super felici di vederti soddisfatto 💙
I think it's a good experience BUT Hype…
I think it's a good experience BUT Hype it's the only app on my phone crashing sometimes
February 2, 2026
Reply from HYPE
Ciao Giovanni, grazie per aver condiviso la tua esperienza, ci fa piacere sapere che nel complesso ti trovi bene con HYPE. Per quanto riguarda i crash, sappiamo che possono essere fastidiosi e non dovrebbero verificarsi. Per poter approfondire quanto stai segnalando, e capire cosa sta succedendo sul tuo dispositivo,contattarci tramite Smart Chat disponibile in app nella sezione "Aiuto" del tuo "Profilo", o in fase di accesso se riscontrassi ancora difficoltà ad accedere.
Reply from HYPE
Hi, we're happy to see you satisfied 💙
Reply from HYPE
Hi Dimitri, we're happy to see you satisfied 💙
Reply from HYPE
Ciao Diego, grazie per aver dedicato del tempo a lasciarci una recensione! Super felici di vederti soddisfatto 💙
Bello banca 5 star
February 2, 2026
Reply from HYPE
Ciao Zabed, grazie per aver dedicato del tempo a lasciarci una recensione! Super felici di vederti soddisfatto 💙
Reply from HYPE
Hi Giorgio, we're really glad to hear that everything feels easy and complete for you! Thank you for your feedback, we're happy you're having a great experience with our app 💙
All services are almost perfect
February 1, 2026
Reply from HYPE
Hi Fabrizio, we're happy to see you satisfied 💙
Reply from HYPE
Ciao Damilola, grazie per aver dedicato del tempo a lasciarci una recensione! Super felici di vederti soddisfatto 💙
Scam
Scam. Premium features do not work i payed all taxes and extra fees of the start plan and they didn't refund me any money.
January 17, 2026
Reply from HYPE
Ciao Alessandro, per verificare la tua situazione contattaci tramite i nostri canali di assistenza, saremo a tua disposizione. https://support.hype.it/privati/contacts
Reply from HYPE
Hi Max, we're happy to see you satisfied 💙
Reply from HYPE
Ciao Paolo, grazie per aver dedicato del tempo a lasciarci una recensione! Super felici di vederti soddisfatto del tuo conto HYPE 💙
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.