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Review summary

Created with AI, based on recent reviews

Considering 296 reviews, reviewers had a great experience with this company. Many customers are highly satisfied with the products, often finding them to be of excellent quality, authentic, and even better in person than depicted online. The delivery service is frequently praised for being fast and efficient, with many appreciating the regular updates provided throughout the order process. The service, including the authentication process, is consistently highlighted as professional and reassuring, contributing to a positive overall experience. However, some customers also noted concerns regarding delivery times, especially around peak seasons, with orders taking longer than expected to arrive. A few other people also felt that there were issues with order accuracy, such as receiving the wrong size, or with the product's authenticity due to missing original tags.

What people talk about most

Product

Users describe positive interactions with product, often highlighting the high quality and authenticity of... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the fast shipping and prompt... See more

Quality

Consumers find quality to be positive, with many reviewers recommending the products for their good quality... See more

Order

Clients share ambiguous opinions on order experiences, with many expressing satisfaction with the... See more

Service

Reviewers highlight positive aspects of service, with many expressing high satisfaction and recommending it... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was really thoughtful about my purchase coming or not but thank goodness it did ! I’m beyond excited for the shoes , they are perfect 🤩

Rated 5 out of 5 stars

I ordered a pair of Nike Air Max 90's "Silverbullet". And I must say: the shoes look better in reality than on the images. They arrived clean and polished and with a good and clean smell. The deli... See more

Rated 5 out of 5 stars

Whole process, from A to Z was undoubtedly on the highest level. The shoes, the Price , ordering , info about every step hypeboost takes were on point. I'm glad I chose HB to make a deal. Have a good... See more

Rated 5 out of 5 stars

I have a really great experience. Takes a bit longer but not by their fault. First item didnt pass check. I appreciate they xhecking items before sending further. Good contact, all info clear to under... See more


Company details

  1. Online Marketplace
  2. Clothing Store
  3. Shoe Store

Written by the company

Online Platform | Buy and Sell 100% Authentic Items


Contact info

4.2

Great

TrustScore 4 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 82% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I’m very satisfied with Hypeboost

I’m very satisfied with Hypeboost! My order was processed quickly, and the delivery arrived even sooner than expected. The item is 100% authentic and exactly as described. The website is easy to use, the checkout process is smooth, and communication was clear at every stage. I will definitely order again and can highly recommend this service!

December 9, 2025
Unprompted review
Rated 1 out of 5 stars

Bad delays, taking way too long

I'm reviewing that now because I have a very bad feeling about my purchase. Bought sneakers and it's taking for ages. Placed my order more than a week ago and it's still "being authenticated". I have a nasty feeling that I am not going to have them for Christmas which annoys/saddens me as it is meant to be given as a present.

November 26, 2025
Unprompted review
Hypeboost logo

Reply from Hypeboost

Hello Laurie,

Thank you for your feedback. We understand your concern regarding the delivery of your order. Please note that it is normal for deliveries to take longer than a week, as the estimated delivery time is 5–10 business days, as stated on our website.

If your order status is still “being authenticated” or you need further assistance, please contact us via our website so our support team can help track your order and provide an update.

Best regards,
Sara | Team Hypeboost

Rated 2 out of 5 stars

Read the small description

I bought shoes from a private reseller. Obviously this is not highlighted on the page - you need to click through different tabs before ordering to find the info that you cannot return or cancel your order.
I ordered the wrong size by accident, now I am stuck with this pair of shoes, and the only solution is to resell them on their platform apparently?

I get it, I signed the "contract" by buying them, but this is not common practice in the industry and as there is no bigger warning before buying them it can be very misleading.

My tip?
Buy through Vinted, same thing but at least you can return the items if you need to.

Hypeboost also didn't want to provide the resellers contact so I can talk to them directly.

Slightly disappointed for a first time buyer experience..

December 1, 2025
Unprompted review
Rated 1 out of 5 stars

The worst experience ever delay more…

The worst experience ever delay more than 15 days the left shoe smaller than the other just drop to the garbage 200 euros

October 10, 2025
Unprompted review
Hypeboost logo

Reply from Hypeboost

Hello Alexandros,

We’re sorry to hear about your experience. This is not the standard we aim to provide. Every pair we ship is authenticated before delivery, but we understand your concerns and would be happy to review your case in detail.

Please contact our support team with your order number so we can investigate the delay and the issue with the shoes, and work on a proper solution for you.

Kind regards,
Sara | Team Hypeboost

Rated 5 out of 5 stars

Great service

Great service, fast shipping, it took 2 weeks to get my shoes even though i live in Romania. The shoes are great!

November 19, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered a pair of shoes November 5th

Ordered a pair of shoes November 5th, received a message that hypeboost received the shoes for authitencation on November 9th. Never received any update or reply after from then. Now its November 18th.

November 18, 2025
Unprompted review
Hypeboost logo

Reply from Hypeboost

Hello Luna,

Thank you for your feedback, and we’re sorry to hear about your experience.

The situation you’re describing is not the normal process, and we would like to look into this for you as soon as possible. Authentication typically does not take this long, so something may require our attention.

Could you please contact our support team with your order number? This will allow us to check the status immediately and resolve the issue for you without further delay.

We apologize for the inconvenience and are here to help.

Kind regards,
Sara | Team Hypeboost

Rated 5 out of 5 stars

Well done 💯

It's very good that hyperboost is checking authentication of shoes, also fast delivery, final result is that im happy 😃. Thanks Hyperboost !

November 12, 2025
Unprompted review

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