Brought popmart figures from hyped. And got delivered within few days. QR code can be scanned, fast replies from the CS team to change the address as I entered the wrong address as well. Labubu is pac... See more
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Its does not sell authentic apparel for sure. Reported a defective Essentials tee, the letters were not aligned. Firstly, it took 12 days to arrive after order (policy for return is 2 weeks after orde... See more
Actually if I could give no star, that would be best. Ordered a Labubu and then 1) received it in red plastic bags like those you get from the market with no dispatch / mailing label... See more
Purchased a set of Pop Mart Have a Seat Labubu and it arrived in 7 days from Singapore to New Zealand. That’s amazing speed the week of Christmas!
Company details
Written by the company
Discover and shop the leading online fashion retailer in Singapore. Buy the hottest apparels and kicks from Champion, FOG, Carhartt, ADLV, FR2, Suicoke & more. Authenticity Guaranteed. Affordable Streetwear.
Contact info
Singapore
- hyped.sg
2.7
Poor
22 reviews
Hasn’t replied to negative reviews
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Fast delivery and authentic goods
November 1, 2023
Unprompted review
Unprofessional Singapore based online store
Unprofessional online store with very bad customer service. Had to wait a few days for a reply via whatsapp. There is only one email and one contact number which will greet you with automated bot reply. The store does not inform customer if the stock is replenishing or give them the option to cancel a purchase for the item which has no indication of stock status in their store. I would not recommend anyone to buy from this store as it is probably a one man horse running this company. You're better off shopping from a reputable store with better services.
Update: Received an incomplete order after 13 Business days. Still no news of the missing order or any updates pertaining to the item. Merchant is uncontactable or will always reply late with no apologies at all. Totally unprofessional merchant. Avoid at all cost. As a buyer from Singapore to support this Singaporean Online shop that built its trust from Carousell platform, this has been the most disappointing experience ever. Fellow local singaporean shoppers should look elsewhere to buy the product on offer. He probably do not carry any stock and just a pre-order which buyers can do themselves.
Update #2: what a joke of a company! This original review was in August 2023, only now June 2024 they have someone to reply to this!! No surprise to see many similar complains in the whole of 2024! Looks like they need to add more fake 5 star reviews after this!
August 18, 2023
Unprompted review
Reply from hyped.sg
Hi Taufik Afandy
We're sorry to hear about your experience and appreciate your feedback. This is not the standard we aim to provide. Please reach out to us at info@hyped.sg with your order details so we can resolve this promptly.
** update; We've checked your order. The order was delayed shipped after 11 days as it's restocking due to high demands.
Thank you for bringing this to our attention.
Best, Jenny
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