Fabulous service. I couldn't find the Jordan's my daughter wanted for Christmas anywhere. Then I found them at Hypeology. The customer service is amazing. They quickly organised priority delivery... See more
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See what reviewers are saying
I got in contact with the Hypeology team when I wanted to purchase my first pair of Yeezys (Adidas Yeezy 700 wave runner). The communication was perfect! They helped me choose the perfect size and col... See more
Next level service, I’m quite slow so when I forgot to order the yeezy a half size up and after my order was placed I was reminded and asked if I deffo had the correct size! Authentic shoe rapid deliv... See more
Ordered to receive in time for Christmas. Was advised that delivery would be two days. If they’d been courteous enough to inform me of the delay it would have been understandable. Just be honest with... See more
Company details
Written by the company
Hypeology is a business which specialises in exclusive sneakers and clothing. We provide our customers with new and sought after trainers for the best prices.
Contact info
Kemp House, 160 City Road , EC1V 2NX, London, United Kingdom
- 07399 558802
- Info@hypeology.co.uk
- hypeology.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Poor communication
Communication was poor to begin with, I had to chase order, then again chase it after they said they would send it.
Did receive good will gesture for delay though.
Very disappointing service!!
Very disappointing service!!! After 8 days still no package. Order states 3 days
Authentic kicks and quick delivery 👌🏾
Bit skeptical at first but order came
Bit skeptical at first but order came, shoes all good 👌🏻
Lovely service and quick delivery
Lovely service and quick delivery. Will definitely come back.
Fabulous service
Fabulous service. I couldn't find the Jordan's my daughter wanted for Christmas anywhere. Then I found them at Hypeology. The customer service is amazing. They quickly organised priority delivery for me and sent them already beautifully gift wrapped. Thank you so much. Would definitely recommend and will definitely be purchasing from here again. Many thanks.
The best plug around
The best plug around, Order got to me in 2 days. 100% Recommend
Purchased a pair of UNC Jordan 1 for my…
Purchased a pair of UNC Jordan 1 for my son for Christmas and i have to say the Hypeology team really did good! Delivery time was quick and the packaging and the way the shoes were presented in the box was wicked. Will definitely be buying again :)
Both trainers had scuffs over the…
Both trainers had scuffs over the suade!! Not something I expect on a £309 pair of trainers! Won’t be using this site again

Reply from Hypeology
Spectacular#brilliant
Legit store, deliver on time, excellent customer service . I do recommend this store.
Great seller
Great seller, would definitely be buying another pair! Thank you.
Delivery was on point
Next level service
Next level service, I’m quite slow so when I forgot to order the yeezy a half size up and after my order was placed I was reminded and asked if I deffo had the correct size! Authentic shoe rapid delivery WHY WOULD YOU ORDER ANY WHERE ELSE?!?!
I order a size 4.5 and realised the…
I order a size 4.5 and realised the mistake straight away and emailed to ask to change the size, was told by email they would send a 5 the correct size and still sent a 4.5 so didn’t listen to my query at all

Reply from Hypeology
Great company great products great…
Great company great products great prices . Glad I’ve found this page best experiment yet with streetwear pages .
Great service all round
Great service all round
Me and someone else from my family ordered two pairs of sneakers this week from these guys and everything was great from ordering to how quick both deliveries came . this will defo be where I buy my sneakers from in the future
Great service all round
Great service all round the order came really quick and they have Clearpay which is awesome so you can get the thing you really want and spread the cost and will make my son Xmas extremely happy and will be ordering from again
Excellent customer service
Excellent customer service. Enquired about a pair of Jordan 4s and they got it out to me the very next day. Fast and reliable guys, very professional and the quality of the packaging was top notch, will definitely be buying from Hypeology again!
Quick and efficient delivery
Quick and efficient delivery. Thank you for the great service.
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