Hyper Host Digital LTD Reviews 164

TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Like many others here I took up their lifetime deal for 10 sites. I believed I had found a service that was helpful having talked to their support team a few times in the past 11 months. Howeve... See more

Rated 1 out of 5 stars

I also bought lifetime deal before sometime and now got an email they are closing down, asked for refund but got a reply that they cannot refund for orders before 1st April 2025. They are big scammers... See more

Rated 5 out of 5 stars

Amazing Service, even on their base Web Builder plan 99c per month, that included all tools to build and host an active web site with content caches around the world. I also purchased their Tripple L... See more

Company replied

Rated 5 out of 5 stars

I am using similar hosting service from 3 providers. Hyper Host is the most pricy one; but still, I tried the 3 sites ltd plan. Then I realized that hyper host actually gives each site a unique... See more

Company replied

Company details

  1. Web Hosting Company

Written by the company

Hyper.Host is a UK-based company founded in 2017 with a goal in mind to make website hosting accessible and affordable for small and medium-sized businesses all around the world. We believe that everyone should be able to have a strong online presence, regardless of budget constraints. We offer a wide range of shared hosting packages and customization options to ensure you get exactly what you need. We also understand that customer support is key to a positive hosting experience. That’s why we offer round-the-clock support to ensure you always have someone to turn to when you need assistance. Our support team is friendly, knowledgeable, and always ready to help, no matter the issue.


Contact info

2.9

Average

TrustScore 3 out of 5

164 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The service was super fast

The service was super fast, and answered my request correctly, they are to be congratulated.

March 31, 2023
Unprompted review
Hyper Host Digital LTD logo

Reply from Hyper Host Digital LTD

That's great to hear! We take great pride in offering a reliable, professional service, and it's fantastic to hear that you have been satisfied with the experience.
Thank you for your kind words - we always strive to ensure our customers are taken care of.

Rated 5 out of 5 stars

Great technical support and customer service

I am migrating from one hosting provider to another and the technical support have been very helpful, patient and attentive. I'm not a specialist and it's the first time I'm doing a site migration, but after the support help and instructions, the site is now online again. I believe I made a good decision choosing Huper Host.

March 20, 2023
Unprompted review
Hyper Host Digital LTD logo

Reply from Hyper Host Digital LTD

That's great to hear! We take great pride in offering a reliable, professional service, and it's fantastic to hear that you have been satisfied with the experience.
Thank you for your kind words - we always strive to ensure our customers are taken care of.

Rated 5 out of 5 stars

Excellent Customer Service and Technical Support

I recently purchased a lifetime unlimited plan from Hyper Host through Dealify and I couldn't be happier with their service. The technical support team is simply outstanding, responding to my inquiries immediately and going above and beyond to meet my needs. In fact, they even helped me restore all of my websites with patience and courtesy.
The lifetime unlimited plan I obtained through Dealify is an incredible value, providing unlimited bandwidth, storage, and domain hosting for life. I believe this plan is a smart investment in the future of my website.
Overall, I strongly recommend Hyper Host for anyone looking for reliable web hosting with exceptional customer service. The technical support team is one of the best I've ever encountered, and the lifetime unlimited plan through Dealify is truly impressive. Thank you, Hyper Host, for delivering such a fantastic service!

March 26, 2023
Unprompted review
Hyper Host Digital LTD logo

Reply from Hyper Host Digital LTD

That's great to hear! We take great pride in offering a reliable, professional service, and it's fantastic to hear that you have been satisfied with the experience.
Thank you for your kind words - we always strive to ensure our customers are taken care of.

Rated 5 out of 5 stars

Awesome customer support

March 24, 2023
Unprompted review
Hyper Host Digital LTD logo

Reply from Hyper Host Digital LTD

That's great to hear! We take great pride in offering a reliable, professional service, and it's fantastic to hear that you have been satisfied with the experience.
Thank you for your kind words - we always strive to ensure our customers are taken care of.

Rated 5 out of 5 stars

The best business host!

March 20, 2023
Unprompted review
Hyper Host Digital LTD logo

Reply from Hyper Host Digital LTD

We are so pleased you decided to join Hyper.Host. We take great pride in offering a reliable, professional service, and it's fantastic to hear that you have been satisfied with the experience. Thank you for your kind words - we always strive to ensure our customers are taken care of.

Rated 5 out of 5 stars

Great experience from Hyper Host

It's my first try at Hyper Host, and it was very great, can install WordPress and create webmail in eas with just a few steps due to the nice looking and simple UI.
also, the help center was so fast and helpful, so happy I finally found a good reliable host company.

February 14, 2023
Unprompted review
Hyper Host Digital LTD logo

Reply from Hyper Host Digital LTD

We are so pleased you decided to join Hyper.Host. We take great pride in offering a reliable, professional service, and it's fantastic to hear that you have been satisfied with the experience. Thank you for your kind words - we always strive to ensure our customers are taken care of.

Rated 5 out of 5 stars

cp.hyper.host took too long to respond.

cp.hyper.host took too long to respond.
please fix the error

March 14, 2023
Unprompted review
Hyper Host Digital LTD logo

Reply from Hyper Host Digital LTD

We apologize for the inconvenience caused. We value your feedback and would like to assure you that we are taking this very seriously. Please contact our technical team on tickets @ https://cp.hyper.host/customer-support , they will check and solve your problem immediatly.

Rated 5 out of 5 stars

The best experience forever

The best experience forever. They are patient, professional and they are giving a great service. I was reticent to move all my websited to HYPER, I' ve made the step and I am fully satisfied today.

March 2, 2023
Unprompted review
Hyper Host Digital LTD logo

Reply from Hyper Host Digital LTD

We are so pleased that you decided to take the plunge and move your website to HYPER. We take great pride in offering a reliable, professional service and it's fantastic to hear that you have been satisfied with the experience. Thank you for your kind words - we always strive to ensure our customers are taken care of.

Rated 5 out of 5 stars

I like the user-friendly control panel…

I like the user-friendly control panel that makes managing all my websites and hosting settings easy. I can set up email accounts, install applications, and access my website files with a few clicks. I like it.

February 15, 2023
Unprompted review
Hyper Host Digital LTD logo

Reply from Hyper Host Digital LTD

That's great to hear! We're glad that you find our user-friendly control panel helpful in managing your websites and hosting settings. We work hard to make sure our customers can access the tools they need quickly and easily.
Thanks for your support!

Rated 5 out of 5 stars

Support always came up with a quick response

While some users have complained about delayed responses from the sales agent, I can't copy that. Hyper Host's support always came up with a quick response, and the service was excellent. There is also 24/7 technical support via tickets.

I really like this hosting company and will stick with them on a longer run. The prices are very low too.

February 1, 2023
Unprompted review
Hyper Host Digital LTD logo

Reply from Hyper Host Digital LTD

We are glad to hear that you're happy with our services and quick response times. We take customer satisfaction very seriously and always strive to provide the best possible support. Our 24/7 technical support team is always available to help you with any queries or issues that you may have. Thanks for being a loyal customer and we look forward to serving you for many more years!

Rated 5 out of 5 stars

Very vlfast response and great…

Very vlfast response and great service...

February 17, 2023
Unprompted review
Hyper Host Digital LTD logo

Reply from Hyper Host Digital LTD

We're so glad to hear that you're satisfied with your hosting and appreciate your kind words about our services. Your feedback is important to us and we strive to provide the best possible value for our customers.
Thanks again for being a valued customer.

Rated 5 out of 5 stars

TILL NOW!

TILL NOW! I'm satisfied with this hosting I have purchased few months ago moving from cpanel to their multiple domains hosting .... The website panel is a bit different but much cheaper plus they helped with my local mail setup support response time was acceptable. I think the value is good at this cheap price .....

December 2, 2022
Unprompted review
Hyper Host Digital LTD logo

Reply from Hyper Host Digital LTD

We're so glad to hear that you're satisfied with your hosting and appreciate your kind words about our services. Your feedback is important to us and we strive to provide the best possible value for our customers. We'll continue to make improvements in our services, so please don't hesitate to reach out if you ever have any questions or need assistance. Thanks again for being a valued customer.

Rated 1 out of 5 stars

I was intending to subscribe

I was intending to subscribe, however the sales agent responds the 2nd day!
I can not imaging how service would look like when I purchase the plan!. I believe it is better to keep away of such suspicious company.

February 8, 2023
Unprompted review
Hyper Host Digital LTD logo

Reply from Hyper Host Digital LTD

We apologize for the delay in our response and take your concerns seriously. We strive to provide excellent customer service and value your opinion and feedback.
We just want to clarify that our sales chat agent only responds to messages during business hours, Sunday through Thursday, 8 am – 3 pm GMT (as stated in the automated welcome message). That may have been the reason for the delay.
Our technical support is available 24/7 through tickets; you can reach out through our tickets system.

Rated 4 out of 5 stars

I saw 1 Star reviews from all users who…

I saw 1 Star reviews from all users who purchased from Dealify or from direct Hyper Host. None of users mentioned about their hosting speed and performance. All are hyper only because of lifetime deal.
As far as my own survey and experience. The company is offering very low pricing and you guys don't need to buy lifetime deal, and company should not offer this service if they can't handle it, because this is decreasing their reputation. I purchased normal deal and everything is going fine. when all goes fine, you don't need support.

November 30, 2022
Unprompted review
Hyper Host Digital LTD logo

Reply from Hyper Host Digital LTD

We appreciate your honest review, Muhammad
We assure you that we handle all our customers with the same level of professionalism.
Hope you are enjoying your hosting with Hyper.Host

Rated 5 out of 5 stars

Hyper Host helped me transfer five…

Hyper Host helped me transfer five websites over, and they responded each day quickly. The price is the best, perfect for anyone looking for a reasonable web hosting solution.

January 14, 2023
Unprompted review
Hyper Host Digital LTD logo

Reply from Hyper Host Digital LTD

Thank you, Shane, for your gentle 5-star review, it's much appreciated. We're glad we have met your expectations.
Please let us know what we can do for you in the future.

Rated 5 out of 5 stars

Excellent hosting provider Hyper Host

I only leave reviews in exceptional circumstances, and this is one.
I signed up with Hyper Host in November and over the next month I transferred across domains from my existing hosting provider.
The transfers were super smooth.
My experience with Hyper Host has been absolutely incredible.
Support is top notch.
If you're on the fence about which hosting provider to go with, well get off the fence right now and sign up with Hyper Host.

January 12, 2023
Unprompted review
Hyper Host Digital LTD logo

Reply from Hyper Host Digital LTD

Thank you, Kris, for your gentle 5-star review! We're glad we have met your expectations.
Please let us know what we can do for you in the future.

Rated 5 out of 5 stars

A new user from France, very satisfied

Hello, I am a new user from France.
I discovered it by chance Hyper Host. At first, I was skeptical. because I used other French providers. Often expensive (or with a low price the first year, but very expensive the second year)...
And above all slow support, and often unprofessional (no explanation, a link to the help page, and that is it)...

I also had a technical problem that I caused, when I migrated my site to Hyper Host.
The support team helped me very quickly and solved the problem.

The Hyper-Host dashboard is very clean, simple, and intuitive.
A great price, quality hosting, and fast and professional support.
What more could you ask for? I recommend Hyper Host without hesitation

January 10, 2023
Unprompted review
Hyper Host Digital LTD logo

Reply from Hyper Host Digital LTD

Thank you, Philippe, for your kind review! We're glad we have met your expectations.
We are always happy to help our customers.

Rated 1 out of 5 stars

I had bought a lifetime deal on…

I had bought a lifetime deal on dealify. I redeemed my codes immediately; a password was never sent or any communication from you arrived in my inbox.
I wrote you two emails to help me get this sorted and nothing happened.

January 9, 2023
Unprompted review
Hyper Host Digital LTD logo

Reply from Hyper Host Digital LTD

Hi MD Sekendar,
Your account has been created and activated within 2 hours of your subscription. And a package with the name “bluedots.info” has been added to it already.
Please recheck your email

Rated 5 out of 5 stars

Excellent dashboard, superb support!

I came from another web service provider and I was a bit worried about what kind of service I was going to get for that money. The dashboard allayed all my fears and when I installed my first website, all my doubts were gone. I also had a technical problem that I had caused, but the support team helped me very quickly and resolved the problem. Very transparent dashboard, simple management, and menus. Highly recommended!

January 7, 2023
Unprompted review
Hyper Host Digital LTD logo

Reply from Hyper Host Digital LTD

Thank you, Peter, for your kind 5-star review! We're glad we have met your expectations.
We are always happy to help our customers.

Rated 5 out of 5 stars

Hyper.host is one of the best Website hosting company

We used several different web hosting companies in the past 25 years but hyper.host service stands out as the very best.
Their prices are unbeatable, and technical support is second to none. They helped us quickly migrate multiple sites, and configure and troubleshoot our email system. They have also been a great help in getting our domains working perfectly.
We truly appreciate the hard work and dedication Hyper.host team has put in for us. We look forward to continuing our relationship with Hyper.host for many years to come.

January 3, 2023
Unprompted review
Hyper Host Digital LTD logo

Reply from Hyper Host Digital LTD

Thank you, Jai, for your kind 5-star review! We're glad we have met your expectations.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look