While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I got a 26in 21 speed mountain bike at Walmart, the same day it shifted hard the stop peddling, would not move. Then the brakes didn't work. This is the worst bike I ever owned. Retured it to Walmart same day. Do not buy a hyper mountain bike. They are trash.
Good value e-bikes for the cost. I received a Hyper 26 electric bicycle for Christmas and have enjoyed it very much. No problems with the bike for over 7 months. The reason for 4 Stars is because customer service does not answer emails.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
