Outstanding!
Outstanding support with migration, small issues and real performance. They know what they sell
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Dutch hosting provider Hypernode, e-commerce hosting market leader in the Benelux, has specialized in e-commerce for over 10 years. With a strong focus on performance and security, Hypernode is one of the most innovative players on the hosting market. The Hypernode platform offers a unique (cloud & dedicated) hosting experience, focusing on ultimate performance and higher workflow efficiency for developers and agencies. Hypernode also launched MageReport.com, a free service which gives merchants and developers insight in security of Magento shops and ways to fix vulnerabilities. With MageReport.com, Hypernode and Magento now cooperate in improving Magento security on a global scale.
Erstskade 109, 1019 BB, Amsterdam, Netherlands
Outstanding support with migration, small issues and real performance. They know what they sell
We just moved one of our clients to Hypernode and all the MYSQL blocking issues vanished - Magento Loads 63% Faster & MySQL 88% Faster. Hypernode and 2buy1click expert teams worked seamlessly together to deliver a smooth, quick seamless migration resulting in an instant performance boost.
Greate speed of hosting and such a helpful support
Top Magento hosting and incredible support. Extra special thanks to Cipriano, some of the best Magento & server support we have ever received.
We have been a customer of Hipex since 2020.
Initially, we were extremely satisfied with the product, but over the years, prices have increased multiple times, while service has decreased, from our perspective.
I had a long phone call with Hipex back when we signed up.
We made it clear that we were looking for a managed Magento solution, and that we didn't want to focus on system administration internally.
In this regard we were promised this:
"Keep the focus on your company and let yourself be completely unburdened in the field of hosting with Hipex managed hosting. No worries about backups, software updates, monitoring, server configurations and more."
"When you decide to switch to Hipex managed hosting, our migration specialists will start working for you immediately. Based on your current setup, we configure your server(s) and ensure that the Hipex platform, the correct MySQL version and, if used, ElasticSearch, Varnish and other tools are installed. We ensure that your server(s) is fully configured and ready for you and then plan a suitable moment to migrate your webshop to the Hipex server(s) free of charge. That is the power of Hipex managed hosting!"
"We’d like to completely take away your cares as far as hosting is concerned. You no longer have to worry about platform updates, optimizations, support, and optimal performance, because we take care of all of that for you."
Over time, Hipex (now Hypernode) has mainly referred us to DIY Docs, even for complex topics, and left us with very sparse replies.
On multiple occasions, I have especially experienced this with a specific employee, even though I highlighted the issue with his approach, compared to the quotation we accepted, It has not made any difference.
From my perspective, Hypernode requires time and knowledge for system administration knowledge (and I'm sure It's a great product If you have this), but this is not how It's being sold, or at least It wasn't to us.
The product however is great performance-wise.

Reply from Hypernode
Great performance, spot on communication, we are very satisfied with Byte as our hosting partner!
Byte B.V. - Amsterdam: Only good -, nice Staff and nothing but sharp -/accurate responses, excellent work. Keepers!
Cheers, Will Veen at WillCo Wells B.V., Amsterdam.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.