Y'know, mrwhostheboss made a vid about this once but he had to take it down cuz your lawyers. this is all a deep scam and you guys are making fake ads, cheap junk you call products and a whole web of... See more
Company replied
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Y'know, mrwhostheboss made a vid about this once but he had to take it down cuz your lawyers. this is all a deep scam and you guys are making fake ads, cheap junk you call products and a whole web of... See more
Company replied
1 star is too much !!! Misleeding advertisements and long waiting for your products and then you will get cheap junk; especially not something you ordered. With complaints they will not give y... See more
Company replied
When you see this company or any other company with a similar website or an exact copy purchase page with just the product and some other thing change, it's a scam. I ordered their Uphone but it never... See more
Company replied
Money refunded Aug 4th. Thank you. Invoice 98d096661a9a26 Trying to contact this company to cancel an order I made yesterday (Monday 1st). No response from 2 emails. Current 110 mins wait on ch... See more
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I am very disappointed with the cooledge AC cooler delivered by hyperstech. They do not work at all. I've been trying to return the products but there is no paperwork with information about return and refund process.
I want to return the products please send me information on how to return them. My invoice number is 11ec59c19807da.
Please respond within the next 48 hours or else I will report your company to an enforcement agencies in the UK, Europe and America.
I look forward to your reply.
Desola
Hi Linda
Please provide details of how to contact you once I return the products.
I look forward to your reply.
Thanks
Desola

Reply from Hyperstech
After reading all the negative reviews on Trustpilot, I am seriously concerned that this is a scam company;I wish
to cancel order no. 4e9cf55ca8a158, and request refund of my money within 1 week, or I will seek to
contact law enforcement within Britain and Europe (through which you transfer money). Further to your reply after my request 4 days ago for a refund, if the refund is not received by me by Midnight on 02/08/2022, further action will be taken.

Reply from Hyperstech
I would like to add to my previous review. The reply that is printed in response to my review is exactly what I expected. They just keep saying that the money has been refunded but it has not been refunded to me. IF their database shows that it has been then their is something fundamentally wrong with their system, or there is serious fraud going on and they are obviously not prepared to investigate the matter. Of course I have checked with my bank, I am not stupid. The only stupid thing I have done was to order from this disreputable company in the first place.

Reply from Hyperstech
I ordered 2 pairs of Clearview eyeglasses for night driving. It's a piece of junk. Emailed them, no reply. Live chat with them, it took a day to reply. I am returing the product hopfully, I will get them a refund.

Reply from Hyperstech
the price on your add for the tactic drone was $151 + 45 for the case total $196 NEWZEALAND DOLLARS
ON YOUR DRONE advertisment ] You charged me showing on my bank statement $518 NZ Dollars
TRANSACTION # 58283a64ed12fe [ bank reference Ww.63Com.c So whats the story I will be going for a refund of $322 NZ Dollars How can you justify changing the input on my VISA
3+2 Drones is not correct. We ordered 1 drone + Case . are you sure you have`nt got our order mixed up with someones other order

Reply from Hyperstech
I ordered a drone over 3 weeks ago and still have not received my order YET heard from the company!! SCAM SCAM SCAM!
Ill be taking legal action absolutely disgusting!

Reply from Hyperstech
I ordered the Tact Watch and never received a tracking number even though in the conformation email they said I will. They never answered my emails or my attempts to contact on their web site. I'm very disappointed because I purchased my drone from them and received it within two weeks. I ordered the Tact Watch expecting the same great service and now I feel that I have been ripped off.

Reply from Hyperstech
Ordered the Hypershoes dark blue was worried after seeing all this but finally received but too small would have ordered 37-38 but received 36-37 Sent an email but no reply Do I have to pay Postage to return for correct size?So disappointed Was really looking forward to them will you please answer this question How do I send photo you require as proof of purchase? plus link does not work on your reply Just tried to order another pair on the website Yoonmessy and no option to apply 10% discount for pre order and would have paid before I could check correct size ordered ticked 38-39 no 37-38 option Better too big than too small can wear socks with them This is a nightmare Even more of a nightmare now I find the order went through for $187.92 for 1 pair This is getting beyond a joke The reason I haven’t disputed with my credit provider is because I don’t want to get a new card and have direct debits Good grief all I want is 1 pair that fit Now it looks like I’ll have 4pairs 1 that doesn’t fit and 3 pairs I have no clue on Please CANCEL this order or make it one pair with my 10% discount on a reorder

Reply from Hyperstech
scam scam scam scam scam i ordered
This 720 camera and i paid for this also

Reply from Hyperstech
Literally the worst customer service in the world. Finally contacted me after months of waiting only to tell me I had my order ( I Don't as I refused and returned it and have proof via tracking) and they have not replied to any messages since, no word of a refund. Now I'm actually going to take legal action seeing as they are the most despicable company I have ever come across and suggest anyone else with problems do the same as it seems the only way to deal with these people.

Reply from Hyperstech
I ordered a drone in August last year, it arrived as a present for Christmas for my son.
Unfortunately no charging station for the drone battery and despite emailing on 26th December, not even a reply.
I will start action to recover my funds through the credit card

Reply from Hyperstech
FRAUD!! SCAM!! DO NOT BUY FROM THIS COMPANY!! I’d like to give negative 50 stars to be honest. Forked out $189 in October 2021 for a drone & accessories that never even arrived. Liaised with their customer service (no service whatsoever) who informed me eventually in January 2022 that they would be in touch to organise a refund. Then after numerous further emails from me asking what was happening I received “We are sorry for the inconvenience caused to you
due to some issue we are not able to refund the amount to you.” in February 2022. WTAF??
UPDATE:
They never asked me for my details for a refund and as I paid via bank transfer their comment below about trying to refund me is complete BS!! My bank approached them for a refund after I made a complaint and they declined to do so. My rating stands. I don’t want any of your “products” I want my money back. I’ve emailed my bank details so there is no excuse. I will update my review in a positive sense if I receive a refund.

Reply from Hyperstech
I have orderd Picobuds pro two devices for left and right side. It took 48 days to get a package. Package contained only left side device. Right side device was missing. Hypertech is ignoring all my emails. I dont get any respond from them. Wery wery bad expiriance with this company i will never purchase anything from them.
Ok. the company replied to my mail. After transmitting the data and images of the received packet, they admitted the error and promised to send the missing device
Got second hearing aid as promised. So at the end i am happy coustomer. Devices are working perfect and they are worth every cent. Thank you Hyperteech

Reply from Hyperstech
My name is Tostogan Aurelian I ordered 1 PicoBuds Pro device, order db3059e358526d / 17.01.2022. On 28.01.2022, h13: 56, by SMS, it was communicated that the ordered product has left the warehouse, and the status of the shipment can be tracked using the code:
1UKT2491860731
after 7 working days. Until now 20.02.2022 the product cannot be identified. . code correct? Why can't I identify the package? Is everything a big deal? I'm waiting for clarification
Sincerely, Aurelian Tostogan

Reply from Hyperstech
1 star is too much !!!
Misleeding advertisements and long waiting for your products and then you will get cheap junk; especially not something you ordered.
With complaints they will not give you correct answers, and they wil soon not react at all.
Never buy junk from them !!!
1 ster nog te veel !!!
Misleiding over producten en dan lang moeten wachten voor goedkope rommel, wat je duidelijk niet besteld hebt.
Bij klachten gaan ze eerst op in, maar al snel geven ze niet thuis.
Nooit iets bij hen kopen.

Reply from Hyperstech
UPDATE:
Linda's from Hyperstech just replied to my review (She her reply). I couldn't find a way to respond to her reply, so I will put my reply here
=====================
Thank you Linda for replying. Your reply is the very same reply Frank replied me on the email 2nd Feb. As
I have asked Frank:
If the drone is fitted with 720p by default, and we need get the 4k camera as additional purchase, why is it:
1. There's no place in your website to purchase this additional 4k camera?
2. Most importantly, why then did you advertise in your website that it comes with 4k. It doesn't have any mentioned that it will come with 720p as default. You advertised it for 138$ and you put "motorised active 4k camera". I paid 138$ and I didn't get the 4k camera??
I asked this question to Frank, who replied "
As per our data base you have only purchased a tactic air drone, no upgraded camera is purchased with the order. we have attached the invoice of your order." As can be seen, Frank's reply didn't answer my question. I hope you can give us better answer and clarification for me and for the future buyers
===============
ORIGINAL POST
===============
There's no issue with the delivery. However, I received a drone with 720p camera, instead of 4k camera. Emailed them twice - ignored for a week. Finally received a response via an online chat. They replied that they couldn't find my order#. In the chat and email, I clearly include the order#. When they finally found my order they replied that I didn't purchase an 'add-on' for the 4k camera. The website is advertising the drone to have 4k and there's no page in the website to purchase add on. Besides, why do i need to buy an add-on, if the website is advertising the drone with 4k for the exact price i paid for?
Below are some excerpts of my conversation with Hyperstech. My last conversation 2nd Feb and I haven't received anymore response from Hyperstech
==============================
From customer:
You know what Frank. I even noticed that if I order from tactic air drone website, the website redirect me to the hyperstech website below and guess what? Open that link below and can you see 4k or 720p?
[link is not allowed in review. but if you open the hyperstech website, it is advertising 4k camera]
What's the next excuse?
=======
From customer:
If you ignore my questions, that means you're agreeing to the fact that you're selling 720p at the same price offered by tactic airdrone website for 4k
[link is not allowed in reviews]
Furthermore, you kept saying that the invoice doesn't show any add on. I kept telling you that your website doesn't inform anything about add on and there's no way to add the add on anyway. So your comments about my invoice not having add on is just an escape to the fact that you have ripped me off
Im serious. If you dont respond fairly and responsibly, I will copy and paste our conversations to
trustpilot webiste
=================
From customer:
You haven't answered my questions below
"
No option to purchase or upgrade to 4k???
And again why is it that other websites, including tactic air drone website is giving the 4k for the same price? And hyperstech require us to "upgrade". Isn't it a rip off?"
=====================
From Hyperstech:
As per our data base you have only purchased a tactic air drone, no upgraded camera is purchased with the order. we have attached the invoice of your order.
======================

Reply from Hyperstech
Wher is my order ba521d0010d2f0?
Give back my money!Refund 1000 $!

Reply from Hyperstech
Scam ,paid received order confirmation and later a Royal Mail tracking number , tracking number invalid , called credit card company and stopped payment.

Reply from Hyperstech
I HAVE REPORTED YOU TO ACTION FRAUD UK!! . THEY HAVE ALREADY CONTACTED ME BACK AND I HAVE GIVEN YOUR DETAILS. I HAVE REPORTED ALSO YOUR SISTER FRAUDSTER G63COM.COM
GIVE ME BACK MY MONEY
FRAUDSTERS!!
DO NOT buy anything from this company, everything is a fake. They use pictures from other companies advertising the real, then, if you’re lucky, or should that be unlucky enough to receive anything it’s crap made in China worth about 2bob! And they never reply to your emails

Reply from Hyperstech
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