Much sturdier than I was expecting! My granddaughter says some kind of anchor for the ladder would help and she'd like to see some sort of tire swing or something for when her hands get tired! Other... See more
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Our kids love the monkey line! It's a great alternative to a play set and will grow with them. We had a question about set up and the customer service was excellent and fast and very helpful and our i... See more
So far, so good! Hard to get enough height without a ladder. Everything is well built and solid, and easy to put up and take down. The included storage bag should be larger to accommodate more accesso... See more
My grandkids are having a blast on it! It's a great way to get everyone outside and I love that you can add on to it over time. I bought from you guys because the quality seemed really nice-- it is--... See more
Company details
Written by the company
We are a customer centric kids sporting good brand, we love to give back and show love to all of our customers!
Contact info
4.5
Excellent
26 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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This outside obstacle course is awesome…
This outside obstacle course is awesome thank you my son loves it
December 25, 2020
Unprompted review
Haven't used yet but looks great
Haven't used yet but looks great. I ordered the monkey line with net. Didn't get the net but have been in touch with customers service and they were prompt to reply. Hopefully everything will turn out ok.
December 23, 2020
Unprompted review
Setup was a bit of a pain
Setup was a bit of a pain, having to load all of the buckles onto the line ourselves. But once we got it up there the kids couldn't wait to use it.
December 21, 2020
Reply from Hyponix Sporting Goods
Hi!
Thank you for the honest feedback, we are working to improve the installation process for customers everyday.
Were you able to watch the video provided? If so, can you please email us at support@hyponixsportinggoods.com with feedback, as we are working on a better video now and would love to hear how we can make the experience better!
Thank you,
Gevin
I have not set the lines up yet
I have not set the lines up yet. I ordered two. The monkey and gorilla line. Now I am attempting to get the free gifts both packages say I can get however it seems to be an issue.
December 20, 2020
Unprompted review
Reply from Hyponix Sporting Goods
Hey Jay,
I am so sorry for the inconvenience you've faced.
Can you please email us at support@hyponixsportinggoods.com with details about your issue with your free gift? The form seems to be up and running currently, can you give it another shot?
Thank you,
Gevin
The shipping and response time was…
The shipping and response time was great. I did not open the package as yet because it is a Christmas present and will be opened December the 25th. I expect it to be as represented at that time.
December 14, 2020
Excellent service
Excellent service - we received our order in a very prompt fashion at this very busy time of the year.
December 14, 2020
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